ARRIS - SURFboard 8 x 4 DOCSIS 3.0 Cable Modem - Silver

I purchased this modem so that I could stop Time Warner Cable from charging me a monthly fee for their modem. I also purchased a Netgear Nighthawk wireless router to use with it because there is not a built in wireless router in this modem. Motorola does offer another model that has a wireless router built in, but it did not get great reviews and my family is starting to use more and more wireless devices lately, so I decided that a robust wireless router was in order. Also, this motorola modem gets fantastic reviews, while the model with the wireless router built in gets a fair amount of negative reviews. I'm not trying to discourage anyone from buying that model, I'm merely stating why I went with this model. This modem was a snap to set up and start using. I did have to call Time Warner cable and give them the MAC address of the modem so that they could set it up to work with their service, and I had heard that it could be a nightmare (half an hour to an hour on the phone people were telling me), but it only took about 15 minutes for them to get it all set for me. Combine that with the 15 minutes it took me to unpack and connect everything myself and it was up and running in about a half an hour. Once that was done, the modem has been working fantastically ever since. I have had zero issues since installing this modem. As for speed, speed tests (using Time Warners speed test and OOKLA speedtest) before and after installing the modem were about the same. I have Road Runner Turbo, and I think Time Warner has control over the speed, so I can't really say if this modem would be faster for someone who uses a different ISP than Time Warner. My speeds have never been an issue for me. I will say also that we are running more and more devices in my household, and I have not noticed any slowdown in our network using this modem. The one negative I listed in the "what's not so great" section at the beginning is one that I noticed another reviewer wrote and it was one of the only negative things that I saw anyone say, so I'm reiterating it in my review here. The lights on the modem are VERY bright (i've included a photo in the darkness to give an idea of how bright) and the bottom light does always keep blinking (I've read that this may not be the case with certain ISPs, but with mine it blinks constantly), so if you're going to use this modem in your bedroom, you may want to figure a way to put the modem in a cabinet or find some other way to block the bright lights, but for me, I have installed the modem in my basement over my tool bench and I think it's pretty cool to have the bright lights. So for me it's really not an issue, but I'm writing about it to be thorough. I think this modem is great and I have been using it for about a month and a half so far. Also, I entered that I use this in a small home.

I'm picking on the blue lights because they're really my only complaint: excessively bright blue indicators make it hard to see the pale white net indicator. I plan to put some kind of box over the whole thing. But on the positive side, this modem is very reliable, has a nice diagnostic page accessible from the network, and is more than fast enough for my Comcast Blast! service. Even when coupled with my modest Linksys EA3500 router, I consistently hit 89mbps downloads and 12mbps up, which is exactly what I was getting with the much more expensive box that Comcast was leasing me.

This modem is a great replacement if you rent your cable modem from your internet provider. It delivers the same bandwidth and easily connected to my Shentel ISP. All you need to do is call your ISP to let them know there is a new device on their Network. I didn't need a combination wireless modem/router 'cause I have a separate Netgear wireless router that I bought from Best Buy. Hope this helps you decide to buy this Motorola Arris Cable Modem.

I bought a similar unit from Amazon but the product they have didn't have what was claimed to have and even more costly. The Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem have performed what it claimed to do to my satisfaction.up to 343 Mbps download and 131 Mbps upload which is more than I need. I would definitely recommend this product to my friends.

Great modem. Very simple to setup and get online. It pulls up to 300mbs I think, but I only pay for 75mbs which is fast enough for me. Easy on the wallet especially if you catch it on sale. Only con is the blue leds are very bright at night unles you throw some electrical tape over the face. Up to you... definitely worth the buy!

This Arris modem has been nothing short of excellence since the day I plugged it in. I have had zero issues and my internet speed is A+. I recommend to anyone trying to save a few bucks on their cable bill.

My experience was good but could of gone faster if one of their computer was down or trouble shooting But over my shopping experience was 4.5 out of 5 Very friendly and listen to me and she got me out of there quick I was super tired from work .

Upgraded to this Motorola modem , and I'm very happy with it .fast speeds ,downloads, uploads.i will definitely recommend this modem ,and I have it with Time warner cable.