I received the Epson and have been experimenting with it for a week, and finally turned off my Brother laser last night because I have found a perfect replacement (at least for my purposes). It seems that the ease of use and speed benefits of the 4740 outweigh any benefits of the laser, and it uses far less energy, so it's time for that old beast to be put in the closet.
First impression: As others have mentioned, the unpacking and install went pretty smoothly, the plastic bag with handles that it rests in from the box made it a one-person job, although it is not heavy at all. I set this up to run on a network that has a Windows 10 and a Windows 7 system, and also tested it with an ipad and android phone and all functionality worked better than expected.
Features that were tested:
Ethernet and wifi connections, print, fax (send/rcv) over a voip line, 2-sided and color photo printing, NFC, scan to USB, scan to email, email to print, 2-sided ADF scan, and scan to network folder. Most users are not going to need ALL of these functions, but it was helpful to know that there are options for different user's needs. Everything worked great, intuitive to figure out and I was impressed.
Install: The install was simple, and very quick, however the Install Wizard screens were almost beta-looking plain in appearance, and the written English was awkward. It could use another pass by a native speaker or tech writer to get that polish that makes a product look more professional. The rest of the software, quick start page, and online manual were great, no complaints! The User's Guide is now a bookmark in my browser, as is the control page screen (Epson connect), although I wish it was able to do more. See Wish list below.
A few negatives: during install, the last step is to put some icons on the desktop. Even though there is a "cancel" button, it's disabled and you have no choice but to click "Finish" and create icons on the desktop. Don't tease the user, this should be an option via a checkbox on this final screen.
During install, the first thing it did after being connected to the network was to find a firmware update. The only problem was that the wizard was still open on the PC, so the printer and the PC were both trying to get and install it. It didn't cause a problem, but I'd recommend doing this via the printer screens.
As for networking, the printer name is labeled differently in the direct connection vs. the shared network connection (in one case, listed as Epson WF-4740, and in the network share, "WF-4740" with no reference to Epson). The result is, it changes how they are displayed in an alphabetical printer list, and it took a minute to figure this out.
The timeout for the touch screens by default is set for 1 minute, and during setup, when I was not finished with an entry (in the contacts list or network folder location, for example), it timed out and erased what progress I made so far. If you have to look up anything (ex: password for email setting), it can be frustrating, so I'd recommend changing the timeout to a longer time before doing this step.
The setup for the email and network folder were a bit clunky. It would have been very helpful if this were editable from the software on the computer.
The keyboard screen was confusing until I figured out that the little globe image was NOT just international keyboard, but it was also the way to switch between a-z and 0-9. (3 way toggle) This was not intuitive at all. Perhaps a different icon here would help.
Wish list: As mentioned, it would be extremely helpful to have access to a control page from the PC, particularly for entering multiple contacts and other settings. The Mac software can do this, apparently, but it was not available on the PC or other devices.
Nice bonus: The printer has a unique email address, so you can send a document via email to the printer and have it print remotely.
Photos/color: Printing photos was very fast, although the color needed to be tweaked a bit. Personally, I rarely print photos without messing with color first, but it might take a few prints to get it right, and that means a wa$te of ink and paper. And frankly, an inkjet is never going to replace a color printer for me, they just don't last - but for printing regular color documents, this was more than sufficient and text and color were crisp and solid.
I was frustrated by trying to resize a jpg photo from the android Epson iprint software, and ended up making it into a pdf first for it to fit on the page. It would be nice if there were a "scale" option in the settings, but it is limited to printing full page (borderless or border), 2-up or 4-up. Will continue to mess around with this and may post an update.
Scanning: My favorite feature was scanning, not only is is super-fast, but the adf double-sided scan was a HUGE time saver. It created a 2-page color pdf @200dpi in under 15 seconds! I can see this coming in very handy for office organization and I now feel empowered to go down the road to becoming "paperless" (or at least get on the on-ramp). I detest the over-used term "jaw-dropping", but I admit I did silently mouth "wow!" when I tried this.
Summary: The speed and print quality of documents, and convenience of the networking, as well as printing and scanning from a variety of devices makes this Epson a big win for me. Aside from a few nits (from an admittedly picky geek gal), I'd definitely recommend the WF-4740.
This is a review for the Epson WorkForce Pro WF-4740 All-in-One Printer that I received free of charge to do a beta test and review.