GE - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

Q: Questiondoes this oven actually clean itself or is it the new "water & steam" type of cleaning?

Asked 5 years ago by dazy.

• A:Answer Hi dazy - GE® JB645RKSS has a self-cleaning oven (not steam clean). The oven is cleaned by heat, at temperatures above normal cooking temperatures. During the cleaning cycle the oven is heated to about 880 degrees Fahrenheit (471° C.). At this temperature, food soils inside the oven decompose. Play Video: https://www.youtube.com/embed/NSt_-Doo_3w?rel=0 - You might want to pair with matching GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS (Stainless/Black). Two-speed, 300-CFM venting system removes smoke, steam and odors. Or, GE® 30" Under The Cabinet Hood JVX3300SJSS. Two-speed, 200-CFM venting system. EASY INSTALLATION- Play Video: https://www.youtube.com/embed/nrqTMMN9feA?rel=0 - We hope you'll choose GE! Sue

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  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes the cooktop scratch?

Asked 4 years ago by Ann.

• A:Answer Yes. There is a polisher for the top, which comes with the unit and it helps.

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  Answered 4 years ago by JpaulbearVerified Purchase

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Q: QuestionEverything I read suggests you need magic elixirs to clean these glass tops. The reason for the glass top for me is to get something easier than coil pots for my handicapped sister to clean. Can this be cleaned with every day sprays and cleaners or no ?

Asked 3 years ago by sdhBB.

• A:Answer We wipe ours down with a damp sponge to clear off crumbs and such, and use a washcloth with the glass cooktop cleaner (we get it at the grocery store) to scrub off any grease or food spots after cooking. It's a quick clean before each cooking and a quick clean up if something spills to keep it in shape, but it's not hard to do. Just be sure you have the right pans (they must have the flat bottoms so they don't scratch it).

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  Answered 3 years ago by Mara

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Q: QuestionIs power cord included? What accessories go with this?

Asked 4 years ago by Anonymous.

• A:Answer Hi - The power cord is not included. GE Appliances does not package the power cord with electric free-standing ranges since it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require (ex. 3-wire vs 4-wire). We suggest to view the Installation Guide at the following link for materials you will need: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11105-4.pdf - We also offer UNIVERSAL RANGE BROILER PAN WB48X10056. Sold separately at GEApplianceparts.com - Also, you might want to pair with GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKWW. Two-speed, 300-CFM venting system removes smoke, steam and odors. Thanks for choosing GE! Sue

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  Answered 4 years ago by GE Answers

  
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Q: QuestionCan I use cast iron cookware on this cook top

Asked 3 years ago by stovetop.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - Slate

• A:Answer Hello Stovetop, Thank you for reaching out to us about this amazing electric range. This is a great question and we are happy to help. Cast Iron cookware is not recommended as a burr or rough spot, will scratch the glass surface. Porcelain Coated Cast Iron cookware is okay as long as the cookware is covered completely with porcelain enamel. Caution is recommended when using Cast iron cookware that is not completely covered with smooth porcelain enamel, as it may scratch the glass ceramic cooktop. We hope this information helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA

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  Answered 3 years ago by GE Answers

  
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Q: QuestionHow to unlock & how to change the time? JB645RK1SS

Asked 3 years ago by Ducie.

• A:Answer Hi Ducie, thanks for your question! If you're refencing the oven door locking during the self clean cycle, the door will remain locked for about 30 minutes after the cycle has finishes to allow the oven to cool. If it does not unlock, see the following information: Do not force the latch at any time. If the oven will not unlock after self-cleaning try the following: 1. Disconnect power to range for 30 seconds 2. Reconnect power and see if door will unlatch. 3. If the door unlocks, the control has reset itself and there should not be any other problems. - If the door does not unlatch: If the door does not unlatch and you have food in the oven, wait for oven to cool completely and try again. If it still will not open service will be required. If the door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool and try to unlock the door. - If you're referring to your control panel being locked, press and hold the +/- pads or the Lock Controls pad, for three seconds to lock or unlock the control. Cancel/Off is always active, even when the control is locked. - And as for changing the time of day, press the Set Clock pad twice or press and hold the +/- pads for 3 seconds and the +/- pads to program the clock. Press Start to save the time. We hope that this helps! Stay safe. -Michael

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  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat does F4 mean when you preheat the oven?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - Black Slate

• A:Answer Hi - Thanks for reaching out! F4 fault code usually means that the oven sensor needs to be replaced. Fault codes are programmed in all electronic ranges. These codes help GE Appliances Factory Service technicians quickly diagnose issues. We suggest to reset the electronics by turning off power at the circuit breaker that the range is connected to for 30 seconds to clear the code. If it repeats, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We hope the reset works! Keep in touch- Sue

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  Answered 4 years ago by GE Answers

  
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Q: QuestionCan cast iron pand be used on the glass top? Also can you take a hot cast iron skillet out of the oven and put it on top of the glasd top without it cracking?

Asked 3 years ago by Mike.

• A:Answer Hi Mike, thank you for your question! Cast iron cookware is not recommended for use on a glass ceramic cooktop as it may scratch the glass surface. Additionally, because this cookware holds an intense amount of heat it can cause the element to shut down as a response to the temperature limiters. Porcelain coated cast iron cookware is okay as long as the cookware is covered completely with porcelain enamel. For your cooktop, we recommend using stainless steel or heavy weight aluminum cookware for best results. More information on suitable cookware for your unit can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259. However, yes it is safe to take a hot cast iron skillet out of the oven and place it on the cooktop. Our glass ceramic cooktops are tested to withstand up to 1000 degrees. We hope that this helps. All the best! -Eliza

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  Answered 3 years ago by GE Answers

  
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