Questions & Answers

Q: QuestionWill this work with a Google Pixelbook Go? Especially to attach it via HDMI to an external monitor?

Asked 4 years ago by Dale.

• A:Answer If your Pixelbook has a Type C data port than you should be able to use this.

  Answered 4 years ago by Aluratek

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Q: QuestionMy Alienware 17R4 and comes with 1 Thunderbolt 3 port and also 1 Type-C port. I see it states should be connected to an Type-C port, but I would like to know if I can plug it into the Thunderbolt port or if it may damage it. If so, would it be faster?

Asked 6 years ago by Luiz.

• A:Answer I don't believe it will damage the laptop or the docking station, however I think that only one of the ports will recognize the Aluratek Docking Station. My Lenovo T480 is the same way.

  Answered 6 years ago by BradyVerified Purchase

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Q: QuestionWhat's the transfer speed for this? It's nowhere in the specs.

Asked 3 years ago by David.

• A:Answer It is 5Gbit/s.

  Answered 3 years ago by Aluratek

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Q: QuestionI have a Surface Book 2 that I would like to extend the display on to an Acer XF270H monitor using the HDMI port on this hub. Should it work because I can't get it to connect for some reason?

Asked 6 years ago by Tylor.

• A:Answer I use this extender to run a second monitor for my Lenovo T480. It has worked just fine for me so far. There are settings you can fiddle with on the control panel application in "Hardware and Sound" then "Devices and Printers". The monitor Should show up there and if it does not, then it is not recognizing. I just took a look at the Surface Book 2 and noticed that there is only one USB-C connection port. I am assuming that it is used for charging. That could be why the computer does not recognize the extension. I believe that the charging port can only be used for charging but correct my if I am wrong. Hope this helps!

  Answered 6 years ago by BradyVerified Purchase

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Q: QuestionDoes it work for dual HP monitors for a HP Elitebook Bang & Olufsen?

Asked 6 years ago by Dan.

• A:Answer It has 1 hdmi output only

  Answered 6 years ago by ChuckVerified Purchase

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Q: QuestionWell this work with the new iMac 24?

Asked 4 years ago by Rick.

• A:Answer Yes, it should work.

  Answered 2 years ago by Aluratek

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Q: QuestionIs model# AUMC0302F memory card reader compatible with HP Compaq Pro 6305 SFF PC. Wishing to update auto map/navigation system using toolbox

Asked 4 years ago by Jeannie.

• A:Answer You can use the AUMC0302F on devices that have a USB Type-C port.

  Answered 4 years ago by Aluratek

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Q: Questionwill this work for a 2017 MacBook Air? I have an HDMI cord that connects to my Sony TV and would like to watch Netflix movies bigger on my tv.

Asked 4 years ago by Pee.

• A:Answer Yes, if your MacBook reads from a USB type C connector then this should work. Some of Apple's type C ports are Thunderbolt and those may work better than a standard type C USB 3 port. So be sure to check what kind of USB C ports your Mac has. Read the following: Thunderbolt 3 has the capabilities of USB-C, but USB-C does not have the capabilities of Thunderbolt 3. The Thunderbolt 3 port has the same design as the USB-C port. However, if you were to connect a Thunderbolt 3 cable to a USB-C port you would have restrictions on capabilities. Thunderbolt 3 has greater performance when it comes to speed and video display. It's speed allows for quicker access more data when compared to USB-C. Thunderbolt 3 works at 40Gbps while USB-C works at 10 Gbps. Thunderbolt 3 can present video content on two 4K displays or one 5k display while USB-C can present one 4K display.

  Answered 4 years ago by Aluratek

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Q: QuestionWill this work with the Samsung Galaxy tab s7

Asked 4 years ago by glubber.

• A:Answer If your tablet has a Type-C port then yes this will work!

  Answered 4 years ago by Aluratek

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Q: QuestionWill this work with a Sony Memory Stick Pro Duo card?

Asked 4 years ago by Dan.

• A:Answer No, the Sony Duo cards are not compatible with this hub.

  Answered 4 years ago by Aluratek

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Q: QuestionWill this work with the Thunderbolt 4 port on a Dell Inspiron 14 7000 Series (7400)?

Asked 4 years ago by TomM.

• A:Answer Yes, this will work with a Thunderbolt 4 Type C connection.

  Answered 4 years ago by Aluratek

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Q: QuestionWill this work with a new MacBook Pro?

Asked 4 years ago by Gwyneth.

• A:Answer Yes! It works great for a MacBook Pro.

  Answered 4 years ago by Aluratek

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Q: QuestionCan this read a military badge

Asked 4 years ago by Ken.

• A:Answer No, this does not have a CAC reader

  Answered 4 years ago by Peterq

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Q: QuestionHi Team- I bought this recently from BestBuy. However when I am plugging in my USB flashdrive 3.1, it's detecting the same. USB 3.0 or lower is working. There is nothing wrong with the flashdrive as its brand new and working in my PC. Suggestion?

Asked 4 years ago by Saurav.

Q: QuestionWill this work on a tablet?

Asked 5 years ago by Mdstudeymaddog.

• A:Answer Yes, this will work with iPad 2018 & up that have Type-C connections. It will also work with Android devices with Type-C connections.

  Answered 5 years ago by Aluratek

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Q: QuestionWill this work with and iPad Pro Gen 2 (Regular USB - NOT USB C)?

Asked 5 years ago by Hatpin.

• A:Answer No, the cable in the picture is a USB-C cable and is permanently connected to the box. This box can only be plugged into a USB-C jack.

  Answered 5 years ago by JimDeenVerified Purchase

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Q: QuestionWill this work for an additional 4K monitor, given that I'm already going "out" to a 4K monitor from the HDMI port on my Mac Mini? thanks!

Asked 5 years ago by OvaHereNow.

Q: Questioncan this be connected to your cellphone to watch lets say your firestick

Asked 5 years ago by trini.

• A:Answer No, this hub cannot be used for a Firestick.

  Answered 5 years ago by Aluratek

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Q: QuestionWill it work with iPad Pro 2020

Asked 5 years ago by Kev.

• A:Answer Yes, this will work with an iPad Pro 2020.

  Answered 5 years ago by Aluratek

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