Appliances Presidents’ Day SaleEnds 2/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Your price for this item is $99.99
Page Showing 1-20 of 74 questions
  • Questionwhat is the difference between plain kindle and paperwhite kindle?

    Asked by paperwhite.

    • Answer Hi Paperwhite! The Kindle and the Paperwhite have many differences! The Kindle has a 6" glare free display and 4 LEDs for the front light and only comes with 16GB of storage. The Paperwhite has a 6.8" glare free display so it is slightly bigger. The Paperwhite has 17 LEDs for front light- so it is much brighter and has adjustable warm light! It also comes with storage options of 8GB or 16GB. The resolution on both devices is 300ppi. Both devices have a one year limited warranty. Hope that helps!

      Answered by Amazon Devices Customer Support

  • QuestionHow do I get this model without Lock Screen ads?

    Asked by Lala.

    • Answer Hello Lala! At this time, Best Buy does not carry the device without ad support, however the ad support can be removed from the device for a one time fee from Amazon. It is the same as the $20 price difference of the device without ads. Thank you so much for your question and I hope you have a phenomenal day!

      Answered by Amazon Devices Customer Support

  • QuestionThe specs indicate that this device does not have bluetooth/wifi so how can I read on the go?

    Asked by Anonymous.

    • Answer Hi There! Thanks for your question. If you would like to read on the go, you can download your desired books when you have wifi connection and after they are downloaded, they will be available when not on wifi. The Kindle does have bluetooth connectivity and can be used with Alexa or your favorite headphones once enabled in settings! Hope that helps!

      Answered by Amazon Devices Customer Support

  • QuestionCan all the books and games from my earlier version of Amazon Kindle be transferred to a new Kindle reader?

    Asked by MH2askaquestion.

    • Answer Hi MH2askaquestion! Yes, you will have access to your complete Kindle library on your new device. Thanks for your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHow do I get the ads off this kindle

    Asked by Sforaker.

    • Answer Hello Sforaker, To remove special offers from your Kindle, follow these steps: 1. Go to Manage Your Content and Devices. 2. Select Devices, and then select your device. 3. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove special offers. Select End Offers and Pay the Fee to proceed. Have a great day!

      Answered by Amazon Devices Customer Support

  • Questionhow are books purchased? Is wifi needed?

    Asked by lizzie.

    • Answer You have to have an Amazon account to buy books, and yea internet is needed.

      Answered by DZee

  • QuestionWhat are the dimensions of this? I understand the diagonal dimension, but I'd like to know length and width.

    Asked by bean.

    • Answer Hello bean! This device is 6.2" tall, 4.3" wide, and 0.32" thick. Thanks so much for your question and I hope you have a super day!

      Answered by Amazon Devices Customer Support

  • QuestionCan you use this Kindle in the car for audio?

    Asked by Kindles.

    • Answer Hello! If you car support Bluetooth then yes, you can use this Kindle in the car for audio. Also, if you have the Kindle app download to your phone, you can listen to audiobooks by connecting your phone to your car. You can pair a Bluetooth device via Settings in a Bluetooth-enabled Kindle. Here's how: Note: You need to turn the Wi-Fi on and complete the over-the-air update in order to pair a Bluetooth device. Put the Bluetooth device into pairing mode. Tap the Quick Actions button Quick actions button on the toolbar. Tap All Settings. Make sure Bluetooth is set to On. Tap Bluetooth Devices. Tap on the device you want to pair. Tap Connect. The Bluetooth device shows as connected. You can also connect a Bluetooth device right from the Audible player screen by tapping on Bluetooth not connected and following the prompts. Now that your Bluetooth device is connected, you can listen to your audiobooks! Enjoy!

      Answered by Amazon Devices Customer Support

  • QuestionIf I download a book, will the book stay on my device if I were to delete the book from my library? I love books and would be upset if I couldn't re-read a book I enjoy.

    Asked by Breezie.

    • Answer Hello Breezie! You're purchased books remain available to download to any Kindle device or Kindle app any time you log in with the Amazon account you purchased it through. Thank you so much for your question and I hope you have a tremendous day!

      Answered by Amazon Devices Customer Support

  • QuestionWill I be able to transfer my books from my Apple IPAD to this device?

    Asked by Liz.

    • Answer Hello Liz, The Amazon Kindle E-Readers support books from the Kindle store. Any books downloaded from the Kindle app on Apple devices will be accessible on a Kindle E-Reader. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionIs this Kindle waterproof?

    Asked by SoManyKindles.

    • Answer Hello! This Kindle is not waterproof but the Kindle Paperwhite and Kindle Oasis are. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIf I buy a tablet is transfer on info on my old to the new one included

    Asked by Ma.

    • Answer No - but it was not hard to set up my new one - it took a bit but everything on my old one came onto my new one. I ordered mine online so it came to my house but I am sure if you bring both to Best Buy store there will be someone there to help you.

      Answered by Anonymous

  • QuestionApproximately how many books will this e-reader hold at one time?

    Asked by Nana.

    • Answer Hi Nana! The Kindle E-Reader comes with 16 GB to store thousands of books – Double the storage capacity of the previous generation. Thanks for your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I read books from websites like internet archive in this ereader?

    Asked by Vivian.

    • Answer yes

      Answered by Jaym

  • QuestionDoes it come with charging cord?

    Asked by Anonymous.

    • Answer Hello and thank you for your question! The Amazon Kindle E-Reader comes with a USB-C Charger cable. I hope this answers your question! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDo I have to purchase Kindle unlimited?

    Asked by Rene.

    • Answer I have never purchased any extras. I do believe you get a month or something like that, as when I spoke to the Amazon Kindle assistant, she said I should use the initial free offers, but I declined as I didn't want to have to call and cancel. I use the library to borrow any book I want to read as it loads automatically from my MacBook to the kindle.

      Answered by KateS

  • QuestionDoes this have a backlight

    Asked by Peejay.

    • Answer Yes. It is a white light for the entry level. One step up costs about $50. more and has the option of a warmer light and some extras. It is very close to the same size and weight(just a tiny bit heavier and better built).

      Answered by KateS

  • QuestionWhen I finish book it makes me rate it then I can’t get back to home or library without restarting the device. I can’t get it to let me change books. Any ideas?

    Asked by Anonymous.

    • Answer I guess if you like it or hate it you can just give it your opinion on the appropriate level of stars and move on? It is a rather pushy feature.

      Answered by KateS

  • QuestionIs the Unlimited program available on all Kindle readers?

    Asked by JimK.

    • Answer Hello JimK and thank you for asking this question. Not only is Kindle Unlimited available on all Kindles but it is also available on phones, PCs, and other devices compatible with the Kindle application. I hope this answers your question and that you have a wonderful day.

      Answered by Amazon Devices Customer Support

  • QuestionDoes this model have text to speech? Kindle E-Reader (2022 release) 6" display - 16GB 2022 Denim Also are they still available?

    Asked by Piccadilly.

    • Answer Hello Piccadilly. Thank you for your question. VoiceView screen reader, available over Bluetooth audio, provides spoken feedback allowing you to navigate your device and read books with text-to-speech (available in English only). Hope this helps. Have a great day!

      Answered by Amazon Devices Customer Support