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Questions & Answers

Page Showing 1-20 of 30 questions
  • QuestionHow many outlets does the APC Back-UPS have?

    • Answer This Back-UPS has a total of 7 outlets, including 2 that are surge-protected.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum load capacity of this APC Back-UPS?

    • Answer This APC Back-UPS has a maximum load capacity of 600 VA/330 W.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Back-UPS have audible alarms?

    • Answer Yes, the Back-UPS has audible alarms to notify you of power changes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is the cord on this Back-UPS?

    • Answer The cord on this Back-UPS is 5 feet long.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the joule rating of the surge protection?

    • Answer The surge protection on this Back-UPS has a 490-joule rating.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this unit have a user-replaceable battery?

    Asked by brad.

    • Answer yes as you have to connect the battery for first use anyways and then you will see that the battery comes out and can be replaced

      Answered by 123456

  • QuestionWhat ah size Battery does this use? ... Why isn't it in the spec.? ... Lead acid or gel?

    Asked by justUs2FL.

    • Answer The version I have the battery is no longer replaceable. APC updated the unit to use batteries that are not replaceable. Not sure what the size was in the older versions.

      Answered by DaveInSC

  • QuestionCan I lay this unit down on its front due to fitment issues? For the space I need it in, I won't be able to have it standing up.

    Asked by Figs.

    • Answer Thank you for your interest in our products. Yes you can lay this unit down.

      Answered by APCProductSupport

  • QuestionDoes the powerchute software work with this unit??

    Asked by Hutch.

    • Answer yes and this connects to a pc with just a standard usb a to b cable

      Answered by 123456

  • QuestionDoes this work with iMac 27". If yes, next question is, how much time it will run in a power outage?

    Asked by Ayan.

    • Answer Should work and remember you need this on all electrical outlets because of of the variance in electricity. The power time depends on how much the system uses. Look near the plug that is where you find the specs.

      Answered by Soundchoice1

  • Questionwill this handle a 75 inch qled tv and a modem,cable modem etc.

    Asked by sonny.

    • Answer I doubt that it will handle a 75inch tv , this battery back up is more for home network devices like modems , routers and PCs.

      Answered by Santy41

  • QuestionIs the cord that plugs into the unit replaceable? I am in need of a 15 foot length cord.

    Asked by Cord.

    • Answer the cord is built into the unit, so there is no replacing it

      Answered by 123456

  • QuestionCan I use this UPS with a whole-house surge suppressor installed?

    Asked by MacUser.

    • Answer Hello, We do apologize about this inconvenience. We at APC by Schneider Electric value your feedback and would like to help you with this concern. Schneider Electric recommends against the use of any surge protector, power strip or extension cord being plugged into the output of any APC Back-UPS and Smart-UPS products. In order for your UPS to get the best power available, you should plug your UPS directly into the wall receptacle. Plugging your UPS into a surge protector may cause the UPS to go to battery often when it normally should remain online. This is because other, more powerful equipment may draw necessary voltage away from the UPS which it requires to remain online. In addition, it may compromise the ground connection which the UPS needs in order to provide adequate surge protection. All APC Back-UPS and Smart-UPS products provide proper surge suppression for power lines without the need of additional protection. Maintaining EPP and Warranty: Plugging any non-APC surge protector, power strip, or extension cord into the output of an APC brand UPS could void your Equipment Protection Policy (EPP). However, the standard 3 year product warranty is maintained. If, after taking into consideration this knowledge base document, you choose to use an APC brand surge protector in conjunction with your APC brand UPS, your warranty and Equipment Protection Policy will be maintained. Hope this helps! Please let us know if you still need any additional assistance. Contact our Technical Support Hotline at 1-800-800-800-4272 or chat with us at APC by Schneider Electric. Callback at Phone - 800-555-2725 and follow the prompts. For immediate assistance, contact our chat support agents at https://www.apc.com/us/en/tools/chat/ or visit www.apc.com for product specifics and basic troubleshooting.

      Answered by APCProductSupport

  • QuestionWhat is the warranty on this product?

    Asked by MacUser.

    • Answer UPS model BE600M1 has a warranty period of 3 6months for the UPS and 12 months for Battery. Warranty period starts at date of purchase. You also see Contractual warranty of the UPS under our UPS web site https://www.se.com/us/en/product/BE600M1/apc-backups-600va-120v-1-usb-charging-port-7-nema-outlets-2-surge/. For any further assistance with your UPS unit please reach our support team at 1- 800-800-4272 or chat with us, https://www.apc.com/us/en/.

      Answered by APCProductSupport

  • QuestionIf the house power goes down could I use the unit to power the Wi-Fi?

    Asked by Rich.

    • Answer Yes, absolutely—that’s exactly how I use mine. I have a heavier load than most people, with two routers, a cable modem, and an 8-port switch. Even so, the APC BE600M1 UPS keeps everything running through outages lasting up to two hours. That means my network stays online for IoT devices to seamlessly reconnect, and I can continue using my tablet during longer outages.

      Answered by WayneM

  • QuestionWill this support having a PC and Monitor along with a PS5 and small TV for the PS5? Also, is it ok to plug another power strip into one of the ports which would have the PS5 and other small TV in it or should they plug right into the APC plugs?

    Asked by GailyaK.

    • Answer The APC BE600M1 has a 600VA / 330W capacity, which is suitable for small setups—but probably not all the devices you listed at once. A basic PC and monitor might be fine, but adding a PS5 and a small TV could push the UPS past its limit, especially during an outage. For that kind of load, you'd likely need a higher-capacity unit (1000VA or more) to keep everything running reliably. As for plugging a power strip into the UPS: it’s technically possible, but not recommended. APC advises against it because it can lead to overloading, interfere with surge protection, and reduce the UPS’s ability to manage power properly. High-power devices like a PS5 or gaming PC should be plugged directly into the UPS’s battery-backed outlets to ensure accurate load handling and safe operation.

      Answered by WayneM

  • QuestionHow do you test this UPS after fully charging and connecting the devices? Can I unplug the power cord to the UPS to simulate a power outage, or will this potential induce a surge or grounding issue, which I have seen on other UPS devices?

    Asked by Steve24.

    • Answer Yes, you can safely test the APC BE600M1 by unplugging its power cord from the wall outlet. This simulates a power outage and allows you to verify that your connected devices switch to battery power as expected. It’s a standard and recommended method for testing most UPS units. Unplugging the UPS does not induce a surge or grounding issue with this model. The BE600M1 is designed to handle that transition smoothly. Just make sure your devices are properly connected to the battery-backed outlets (not the surge-only ones) before testing. I have my UPS set to 'full alarm' mode, where it does 4 beeps every 30 seconds and then goes to a 'low battery' notification of a beep every half second. I usually stop the test at that point (I plug the UPS back in), and log that as how much battery time I can get.

      Answered by WayneM

  • QuestionWe have a vented enclosure made for a modem and router. Will this item be okay in such an enclosure with its' venting needs? Does this heat up more than a modem or router?

    Asked by Helen.

    • Answer If your enclosure is vented and was originally made for networking gear, it may be sufficient—but make sure: - There’s good airflow around the UPS, especially near the vents. - The enclosure doesn’t trap heat or restrict air movement. - You avoid placing the UPS near heat-sensitive devices inside the same space. For reference, APC recommends keeping the unit in a cool, dry, and well-ventilated area to ensure optimal performance. If the enclosure feels warm during normal operation, it’s a good idea to monitor it during a test outage to see how much heat builds up.

      Answered by WayneM

  • Questiondoes the backup need to charge for 24 hrs prior to plugging any equipment into the back-up? I connected the battery, plugged into ac outlet, turned on the back-up. Green light. Plugged in equipment, blinking green light and warning buzzing.

    Asked by unihipili.

    • Answer The APC BE600M1 does not require a full 24-hour charge before plugging in equipment, but it’s recommended to let the battery charge for at least 10 hours to ensure optimal performance. That said, the blinking green light and warning buzz you’re experiencing likely indicate one of the following: - Battery not fully connected: Double-check that the internal battery is securely connected. A loose connection can trigger warning tones and flashing lights. - Overload condition: If the connected devices draw more power than the UPS can handle (330W max), it will emit a warning and may flash green rapidly. - Battery still charging: A blinking green light can also mean the UPS is operating on battery power or nearing full discharge. If the unit was just plugged in, it may need time to stabilize.

      Answered by WayneM

  • QuestionHow much time does it give you to shut down?

    Asked by Moni.

    • Answer It depends on the load. With 6 devices plugged in, to include a 27" monitor and tower PC with a 600watt power supply, mine will last about 15 mins on battery power alone.

      Answered by HoosierDaddy