A:AnswerWhen power is running normally, it uses the house current which should be pure sine wave on every outlet on the back. When the power goes out, and the UPS battery activates, it runs only the stepped sine wave on the Battery + Surge outlets only, and the other surge only outlets will not have power during a power outage. So plug what you need to keep running on the battery + surge.
A:AnswerThank you for your inquiry. If you have the UPS is storage for longer than a few weeks I would recommend disconnecting the internal battery so the batteries don't deplete as fast. The battery will charge back when plugged back in. You just wouldn't want to leave the UPS unplugged for longer than 3 months.
A:AnswerI have an APC BACK-UPS PRO 1500VA/900 WATT. before replying to this I unplugged my backup to see how long I could run my desktop computer and the 24 inch TV I'm using for a monitor. It ran for an hour and 15 min down to 14 min left. The time on the backup was going down faster than actual time though, so I don't think it would have lasted another 14 minutes.
A:AnswerThank you for your inquiry. Unfortunately PowerChute would only work with one PC not the second one. I apologize for any inconvenience this causes.
A:AnswerThank you for your interest in our products. The unit would boost the voltage is it is 11.3% below the limit. The limit would be determined by the sensitivity set on the unit. At low sensitivity the range would be 78-142 V. At medium sensitivity the range would be 88-139 V. At high sensitivity it would be 88-136 V.
A:AnswerThank you for your interest in in our products. Yes this UPS would provide you a battery backup to your TV and DVD during a power outage. You would just want to make sure they don't draw more than 900 watts of power. Anything over that would overload the UPS.
A:AnswerThank you for your interest in our products. Yes it will work for your phone system given it draws less than 900 watts. The runtime would really depend on how much power the equipment draws. At full load (900 watts) the unit would provide 3 minutes of runtime. At half load (450 watts) it would get around 11 minutes of runtime. If the power draw is a lot less the runtime will be increased.
A:AnswerThank you for your interest in our products. Unfortunately daisy chaining our UPSs would not provide more capacity. We also don't recommend daisy chaining the units together because the UPSs can become overloaded. For more information on why we don't recommend daisy chaining the UPS please check out the following link. https://www.apc.com/us/en/faqs/FA157424/
A:AnswerThank you for your interest in our products. Unfortunately this unit has a straight end plug not a right angled plug. I apologize for any inconvenience this causes.
A:AnswerYes, I have 55 Inch LG TV, Sony receiver, Roku, Nintendo Switch, XBox 360, DirecTV box, and MAG254 box connected and still I can connect more devices, Baterry has been running for more than 3 years with NO problem
A:AnswerThank you for your inquiry. The runtime would depend on how much power the device draws. Usually the DVR systems pull around 200 watts of power which would provide you with 30 minutes of runtime. If the wattage is the lower than the UPS will provide more runtime.
A:AnswerThank you for your inquiry. The BN1500M2 could be placed in a garage given it is cooler and dry. If the garage is hot I wouldn't recommend placing it in it. Overly hot temperatures can cause the batteries to fail prematurely. The unit would support 900 watts of equipment connected to it so wouldn't go over this else you would overload the UPS. I wouldn't recommend plugging your water softener into the unit because I suspect it will overload the UPS. If you have any other questions please do not hesitate to reach out to an APCbySchneider sales team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272.
A:AnswerThank you for taking time to provide feedback about our BN1500M2 unit.
The Back UPS Pro family have multiple generations and sku's. Based on the pictures on the Best Buy website it is correct and should be similar to pictures on the BN1500M2 product page
https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/
If you have other questions we offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
A:AnswerThank you for taking time to provide feedback about our BN1500M2 unit.
Based on specs of Phrozen Sonic Mini 8k resin printer online it uses around 50 watts but adaptor requirement is 24 V 3 amps or 72 watts.
Since Load is less than 10% the UPS may not report runtime properly but assuming that printer is at 90 watts which I see as 1h 14min
See "Run time for load " and enter wattage at BN1500M2's product page
https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/
Runtime will also vary depending on efficiency, load and battery capacity. Typical life span of batteries is 3-5 years and will degrade depending on temperature and charge discharge rate (approximately 200 cycles on Sealed lead acid batteries)
Data on product page is based on brand new APC batteries and brand new UPS.
When UPS goes on of and on battery there will be a transfer time since we have physical relays. Transfer time of UPS will vary from model to model most Backups Pro units have 6-8 milliseconds depending on sensitivity
see article "Equipment connected to a Back-UPS product turns off unexpectedly and/or reboots."
https://www.se.com/us/en/faqs/FA158811/
If equipment can handle transfer time but it needs to be really short
Changing sensitivity of UPS can reduce transfer time BN1500M2 is normally set at medium and setting it to high will allow you to get 6ms and Low setting will give you around 8ms.
See Page 5 of "User Guide " on how to change sensitivity
https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU+UM+990-91002A+MN01+EN.pdf&p_Doc_Ref=SPD_AHUG-AKMCPW_EN
If setting to highest sensitivity does not work look for a UPS that does not have transfer time see SRT and SRTL and other Double online conversion UPS.
If you have other questions we offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
A:AnswerThank you for taking the time to provide feedback about our BN1500M2 UPS. This UPS would come with a 3 year factory warranty directly from Schneider Electric but you may have seperate coverage from BestBuy. At your earliest convenience please reach out to APCbySchneider if you have further questions. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
A:AnswerThis unit only have a 120v Input/ Output voltage. You may check more information at our product webpage via this link: https://www.se.com/us/en/product/BN1500M2/apc-backups-pro-1500va-tower-120v-10-nema-515r-outlets-lcd-1-usb-type-c-+-1-usb-type-a-ports/
If you need additional assistance, please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.
A:AnswerThank you for taking time to provide feedback about our BN1500M2 unit. Unfortunately the using of Non-APC batteries on the UPS is not recommended due to specific battery chemistry of that is made specific to UPS. A 12V LiFePO4 batteries have cutoff voltage of 10V and Max float voltage of 12.8 the charger of the UPS stops at 13.7 volts which is higher and could damage an expensive LiFePO4 battery also you will not be able to use full capacity of battery due to cut off voltage of 12Volts on a VRLA battery. We may be coming up with a UPS that can switch from a VRLA to a Lithium Ion unit but it has not been officially announced yet and may be on design and testing phase. If you are still having issues with finding correct battery for the unit I recommend reaching out to our support team. We offer email and chat services through our support site. You may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
A:AnswerIt's hard to give a specific answer on this as it is going to depend on how much load you put on it. I can say when I have a Mac mini, a 27" Apple Studio Display, my iPad mini, and iPhone all plugged in and drawing power the load is 6% and according to the front display it says I'll have between 97 and 100 minutes of runtime.
