A:AnswerThis is a brand new phone. There was a promotion running for a short time because of the buzz of the new 12 being released. I paid a one time fee and the phone is completely paid for. I got it for less than $500. If the store sells you a refurbished item it has to state that. My phone was brand new.
A:AnswerYou can get $200 credit from Apple after you buy the new phone for regular price and send your old phone in. It must be in good condition. I did that; but I wish I got an 8 instead after a year using the X.