Questions & Answers

Q: QuestionIf the Monitor is lowered to a non height adjustable monitor height, does the stand arm show over the top of the monitor?

Asked 1 year ago by steve.

Q: QuestionIs there any way to cover that strange huge hole in the stand? Why ruin the looks? Does it come with a black cap to cover it?

Asked 1 year ago by steve.

Q: QuestionCan this be turned so that the view is portrait (tall and narrow verses wide view)?

Asked 3 years ago by portrait.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs this compatible to use with MacBook Pro?

Asked 4 years ago by Venkat.

• A:Answer Our monitors are MAC compatible

  Answered 4 years ago by BenQ Customer Service

  
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Q: QuestionThe specs say it has 120hz refresh rate but on one of the questions you said 60hz which is it?

Asked 5 years ago by MikeyT06.

• A:Answer Hi there, the refresh rate for this monitor is 60Hz. There is a typo on this page in the specifications section.

  Answered 5 years ago by BenQ Customer Service

  
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Q: QuestionCan this get 120 FPS on ps5?

Asked 5 years ago by Beanos.

• A:Answer Hi Beanos, Sorry for the late reply. GW2480T only supports up to 60Hz Refresh Rate. So it can't achieve 120FPS on PS5. If you're looking for a monitor suitable for PS5, I'll recommend EX2510 for you. thank you. https://www.benq.com/en-us/monitor/gaming/ex2510-25-inch.html

  Answered 5 years ago by BenQ Customer Service

  
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Q: QuestionIs there have HDMI line in the box？

Asked 5 years ago by Bz.

• A:Answer Hi Bz, Yes, there should be a HDMI cable come with the monitor. thanks.

  Answered 5 years ago by BenQ Customer Service

  
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Q: QuestionIs the stand height adjustable?

Asked 5 years ago by ROGer.

• A:Answer Hi Monitorbuyer, Yes, the stand for GW2480T is Height Adjustable for 140mm. thanks.

  Answered 5 years ago by BenQ Customer Service

  
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Q: QuestionCan you play Xbox on this?

Asked 5 years ago by BestbuyCustomer.

• A:Answer Yes, just plug your Xbox into the HDMI port on the back and your good to go.

  Answered 5 years ago by Suhaib

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Q: QuestionWhat is the millisecond response time on this monitor, The 24inch one?

Asked 5 years ago by Marco.

• A:Answer I did some research and it is 5ms response time

  Answered 5 years ago by Cesar

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