Questions & Answers

Q: QuestionCan I hookup 3 external 1T hard drives at once. For cross referencing and transferring files

Asked 3 years ago by Multiharddrive.

• A:Answer This Hub connects up to 4 USB devices to your computer using a single USB 2.0 or 3.0 port, it supports 480 Mbps data transfer speeds.

  Answered 3 years ago by BestBuyEssentialsSupport Team

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Q: QuestionCan I plug into mu USB port on my TV and connect router and a hard drive

Asked 4 years ago by Tonya.

• A:Answer Yes, that’s exactly what I did and it works with no issues.

  Answered 3 years ago by Things1Verified Purchase

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Q: QuestionCan this be used to connect audio devices to an iPhone

Asked 4 years ago by Taurian.

• A:Answer Yes! This is the reason I purchased the Hub. Comes with the A/C Adapter and USB C -A cable. You will need an Apple Camera/Lightning adapter as well. I use it with my iPAD/iPhone for Garage Band. Works great.

  Answered 3 years ago by JeraldSVerified Purchase

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Q: QuestionHow long is the cord that connects this device to the pc

Asked 3 weeks ago by Alex.

Q: QuestionCan I charge my mouse

Asked 3 months ago by jojo.

• A:Answer yes

  Answered 1 month ago by DavidLVerified Purchase

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Q: QuestionCan this port be used on console products such as PlayStation, Xbox, etc.?

Asked 6 months ago by Jerry.

• A:Answer While this Best Buy essentials™ 4-Port USB 2.0 Hub is primarily designed for computers and similar devices, it may have limited functionality with console products like PlayStation and Xbox. Consoles sometimes have specific requirements for USB devices, and a simple USB 2.0 hub might not be fully compatible with all accessories or functions. It could potentially work for connecting basic peripherals like some wired controllers or keyboards that don't require high data transfer rates, but compatibility isn't guaranteed for all console devices and their accessories. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 6 months ago by BestBuyEssentialsSupport Team

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Q: QuestionIs this accessory compatible with Xbox One ???

Asked 6 months ago by Cailey.

• A:Answer Yes, a generic 4-Port USB 2.0 Hub like the Best Buy essentials™ one should be compatible with your Xbox One. Xbox consoles generally support standard USB hubs for connecting accessories like controllers, keyboards, mice, and external hard drives. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 6 months ago by BestBuyEssentialsSupport Team

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Q: QuestionWill it work with a2018 Mac mini

Asked 7 months ago by DwightT.

• A:Answer Dat, yes, our Best Buy essentials 4-Port USB 2.0 Hub will work with your 2018 Mac mini. The Mac mini has standard USB-A ports, which are fully compatible with this USB 2.0 hub. Simply plug the hub into one of your Mac mini's USB-A ports, and you'll have four additional USB 2.0 ports for connecting your peripherals. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 7 months ago by BestBuyEssentialsSupport Team

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Q: QuestionCan I use the AC adapter, and charge 4 USB devices? Phones, watches, ear buds. Have limited outlets on an older cruse ship cabin.

Asked 11 months ago by stuart.

• A:Answer yes

  Answered 10 months ago by KeithVerified Purchase

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Q: QuestionDoes this work with Windows 11?

Asked 1 year ago by Boone.

• A:Answer Yes.

  Answered 1 year ago by DanSVerified Purchase

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Q: QuestionWhat type of USB does this hub use because the one it came with broke and I tried using other ones but the hub doesn't work with them.

Asked 1 year ago by Byrne.

• A:Answer Hi, Byrne! Thanks for purchasing our Best Buy essentials™ - 4-Port USB 2.0 Hub - Black. Regarding your concern, make sure that you are using a charge and sync Micro USB to USB cable and not just a regular charging cable. If you need further assistance, you can contact us at 866-597-8427. Have a nice day! -James | Best Buy Essentials Support

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionDose this product work to connect keyboard/mice to nentendo switch?

Asked 1 year ago by Anonymous.

• A:Answer Probably it could work

  Answered 1 year ago by RomioVerified Purchase

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Q: QuestionI have this connected to two dell desktops and nothing else. Wireless mouse and keyboard USB's connected to hub. Everything is connected properly, Does not switch between computers. Don't know what else to do. Any suggestions before I return it. Thanks!

Asked 1 year ago by Cyberflea.

• A:Answer I think you should possibly return it. It sounds like it may be defective.

  Answered 1 year ago by DevildogVerified Purchase

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Q: QuestionDoes this device provide power on the micro USB port? That is, if I connect a tablet or phone as the host device, will this also charge over the micro USB connection?

Asked 2 years ago by Will.

• A:Answer No, it has to be plugged into the wall to work.

  Answered 2 years ago by CaitlynHVerified Purchase

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Q: QuestionMine stopped working suddenly. The blue light still appears when connected, but whatever you plug to the hub, it doesn't work (they work with no issues on direct USB connection to the laptop, so it's not the devices failure). What can I do to solve it?

Asked 2 years ago by leorozas.

• A:Answer I would unplug everything from it completely. I would give it a solid minute. Plug everything back in see if that changes anything. If not depending on the age. Best buy may assist or the manufacturer.

  Answered 2 years ago by HollyKristineVerified Purchase

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Q: QuestionMy usb cable has been misplaced and I haven't been able to find it. Is there any way to buy just a new cable and not the whole package?

Asked 2 years ago by Anon.

• A:Answer Best buy and Walmart have the cable. It is a standard charging cable.

  Answered 1 year ago by NickRVerified Purchase

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Q: QuestionWill this provide enough power for an external hard drive for a Wii U?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by RomioVerified Purchase

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Q: QuestionI want to connect two computers to a single printer. Is this what I need

Asked 2 years ago by Odysseus.

• A:Answer I don't think so. You would have to be sure only one computer was printing at a time. And, because today's printers talk to their hosts, there could be problems, e.g., if the printer is used as a scanner both computers woud respond and who nows what happens. I suggest using an A-B switch for your purpose; it is a clean solution.

  Answered 2 years ago by LarrySVerified Purchase

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Q: QuestionI'm using this for an external keyboard and mouse until my new laptop comes. Do I have to plug it into an outlet? Is that just for externals that pull more power? The addition of using the outlet plug would make the wire configuration really awkward.

Asked 2 years ago by Remoteworker.

• A:Answer Unfortunately this a powered USB hub. You will need to plug it in. The good thing is that it will not pull power from your computer, which can be an issue without power. It can also charge your USB devices, phone, ipad etc...

  Answered 2 years ago by IndependentTechSupport

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