Questions & Answers

Name: Bose - Noise-masking sleepbuds - White
Brand: Bose
SKU: 6252037
Price: 249 USD
Rating: 3.9 (923 reviews)

Bose - Noise-masking sleepbuds - White

Model:: 785593-0010; |
SKU:: 6252037

User rating, 3.9 out of 5 stars with 923 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 90 questions

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QuestionI cannot get my earbuds to connect with my phone and followed all the instructions given and they still do not pair.
Asked 6 years ago by Jasmine.
- Answer Hi! Thank you for your question. I am sorry to hear of the issues you have been experiencing - this is certainly not normal behavior for the sleepbuds. I would recommend contacting technical support for your region - they will be more than happy to help you out in regards to solving your problem.
  Answered 6 years ago by Bose Support
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QuestionI am a stomach sleeper. Will these be comfortable with my head ion the pillow
Asked 6 years ago by Jb.
- Answer I'm a side sleeper so my ears are on the pillow all night. So far these are more comfortable that any other earphones I've used for sleeping. I've gone through about 7 different sleep headphone brands. Sometimes I feel them if my ear is positioned on a stiffer part of the pillow. Most of the time I don't feel them at all. Once my ear started to hurt but this rarely happens. It goes away if you shift the pillow a little bit. Still they are much more comfortable than all other options I've tried.
  Answered 6 years ago by sion
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QuestionDoes this help with ringing in the ears ?
Asked 6 years ago by Anonymous.
- Answer Hello. The Bose noise-masking sleepbuds are a consumer wellness product, not a medical product. As such, we can’t make any claims about potential medical benefits. That being said, organizations like the American Tinnitus Association describe sound masking as one form of sound therapy that has been shown to help with managing tinnitus. Of course, each person and their particular situation is unique. Ashley - Bose Support
  Answered 6 years ago by Bose Support
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QuestionCan these be used as bluetooth headphones. I regularly sleep with my earbuds in with a movie of sorts playing. Usually with the volume on quietest allowed. It's weird but it works. Can these be used in that manner?
Asked 6 years ago by Sleepy.
- Answer No, the Bose Noise-Masking Earbuds are for sleeping only. They do have recordings of rain, stream, rustling leaves, ocean waves, etc. Works rather well and the earbuds are surprisingly comfortable. Can't stream stuff like music or movies. There are other earbuds that'll do that. These are the only ones I've tried, so I can't compare them to others. But I can't complain. They do make it so much easier to fall asleep.
  Answered 6 years ago by jerry
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QuestionIf I got my wife a pair (I already have them) would it confuse the buds ? We have our own iPhones. Thanks!
Asked 7 years ago by Flash.
- Answer No, Each pair of earbuds is paired to their respective phone by a Bluetooth connection. There will not be any interference.
  Answered 7 years ago by John
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QuestionHow will these work against Smoke Detectors etc in case of emergencies?
Asked 7 years ago by TheQuestioner.
- Answer The sound volume is customizable, so you could test them against any noise you want to be aware of. However, even with the volume up, I've had no trouble hearing loud sounds. Hope that helps.
  Answered 7 years ago by CriticalEye
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QuestionI am interested in a sound for “crickets” to add to the sound library. Do you update the sound library periodically? If so, can you add this sound to your next update?
Asked 3 years ago by Pete.
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QuestionAfter 10 to 20 minutes of sleep using the warm static sound, which I prefer, I am awakened by a rumbling sound. When I pulled the plugs from my ears there was silence, the rumbling was in the warm static. Is this a flaw? Will this occur with other sounds?
Asked 3 years ago by Hilarious.
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QuestionWhy are these being sold when the manufacturer says on their website that they can not fix the battery defect with the product and are offering full refunds? Just goto Bose website, click support, and sleep buds. read the message
Asked 6 years ago by Bigbphone.
- Answer They are discontinued not recalled. I am assuming the supplier can sell them until they are out of stock. I just found this out when I went to send mine back this morning for the same issues everyone else is having with this product. I love this product if only it was working accurately.
  Answered 6 years ago by LittleMsRN
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QuestionIs it only used for sleeping? I would love to use it also as an headphone to answer calls and listen to audio. Is that possible?
Asked 6 years ago by Abless.
- Answer These ear buds play white noise sounds, as far as I know you can’t listen to audio ( music) or answer the phone while using them! Great to use if the person you sleep with snores!
  Answered 6 years ago by Jeffo
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QuestionDo these block out a loud, arguing family outside of your bedroom door?
Asked 6 years ago by Curious.
- Answer Not really.
  Answered 6 years ago by Jason
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QuestionCan I use these with talking on the phone?
Asked 6 years ago by Kristine.
- Answer Hi Kristine, thanks for taking the time to ask a question! As noted by the other users here, the Noise-Masking Sleepbuds cannot be used for phone audio. These are instead designed to play the soothing and noise-masking audio tracks from within the Bose Sleep app. We hope this helps answer your question!
  Answered 6 years ago by Bose Support
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QuestionDo these earbuds cancel out the loud bass sounds from cats on the street?
Asked 6 years ago by Essay.
- Answer Not really they mask the sounds but don’t really block them out.
  Answered 6 years ago by ChrisK
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QuestionDo they drown out tinnitus so you can sleep?
Asked 6 years ago by Kaykay.
- Answer I use the Bose Sleep Buds to cancel out tinnitus. You will need to select the masking sound that works best for you.
  Answered 6 years ago by Corvettes806
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QuestionI would buy these in a heartbeat if they also had acoustic noise canceling. Does Bose plan to introduce that?
Asked 6 years ago by Perry.
- Answer No
  Answered 6 years ago by Jlls
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QuestionAs a physician, I need to answer phone calls or text messages when I’m on call at night. Is there a way to set the buds to make a special noise when a call or text comes through so I can be notified?
Asked 6 years ago by Doc.
- Answer Yes! While you can’t receive notifications alerting you to incoming text messages, you can be notified when a call comes in. This option is turned off by default, but you can enable it within the Bose Sleep app you download on your phone. It works beautifully. I had really bad insomnia before purchasing these and that’s no longer a problem for me. I can’t say enough good things about this product.
  Answered 6 years ago by Mike
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QuestionDo the earbuds fall out of your ears easily?
Asked 6 years ago by Holly.
- Answer The Sleep Buds come with 3 different size ear pieces. Provided you select the correct ear piece for your ears the Sleep Buds will stay in your ears securely.
  Answered 6 years ago by Corvettes806
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QuestionAny plans to include sleep meditations or sleep stories?
Asked 6 years ago by Char.
- Answer Hi Char, thanks for taking the time to ask a question! While we can't talk about the future developments or features of our products, we appreciate the feedback and will happily pass this on for you. If we make any changes to integrate this or other features, you can be sure that we will want to let everyone know, so please keep an eye on our social platforms and Community forums as the information will be available there!
  Answered 6 years ago by Bose Support
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QuestionDo they one w 3 different ear bud sizes?
Asked 6 years ago by Rusty.
- Answer yes. small, medium and large. they ship with the medium installed and the other ones are in a little bag inside the box.
  Answered 6 years ago by FrankieBoy
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QuestionI'm planning on international travel with an overnight flight...will these buds play their sounds without wifi acess?
Asked 6 years ago by KJG2754.
- Answer Yes, they are loaded to to the buds but you do need the app
  Answered 6 years ago by Blueforce1
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Showing 21-40 of 90 questions

Questions & Answers

Bose - Noise-masking sleepbuds - White

Q: QuestionI cannot get my earbuds to connect with my phone and followed all the instructions given and they still do not pair.

Q: QuestionI am a stomach sleeper. Will these be comfortable with my head ion the pillow

Q: QuestionDoes this help with ringing in the ears ?

Q: QuestionCan these be used as bluetooth headphones. I regularly sleep with my earbuds in with a movie of sorts playing. Usually with the volume on quietest allowed. It's weird but it works. Can these be used in that manner?

Q: QuestionIf I got my wife a pair (I already have them) would it confuse the buds ? We have our own iPhones. Thanks!

Q: QuestionHow will these work against Smoke Detectors etc in case of emergencies?

Q: QuestionI am interested in a sound for “crickets” to add to the sound library. Do you update the sound library periodically? If so, can you add this sound to your next update?

Q: QuestionAfter 10 to 20 minutes of sleep using the warm static sound, which I prefer, I am awakened by a rumbling sound. When I pulled the plugs from my ears there was silence, the rumbling was in the warm static. Is this a flaw? Will this occur with other sounds?

Q: QuestionWhy are these being sold when the manufacturer says on their website that they can not fix the battery defect with the product and are offering full refunds? Just goto Bose website, click support, and sleep buds. read the message

Q: QuestionIs it only used for sleeping? I would love to use it also as an headphone to answer calls and listen to audio. Is that possible?

Q: QuestionDo these block out a loud, arguing family outside of your bedroom door?

Q: QuestionCan I use these with talking on the phone?

Q: QuestionDo these earbuds cancel out the loud bass sounds from cats on the street?

Q: QuestionDo they drown out tinnitus so you can sleep?

Q: QuestionI would buy these in a heartbeat if they also had acoustic noise canceling. Does Bose plan to introduce that?

Q: QuestionAs a physician, I need to answer phone calls or text messages when I’m on call at night. Is there a way to set the buds to make a special noise when a call or text comes through so I can be notified?

Q: QuestionDo the earbuds fall out of your ears easily?

Q: QuestionAny plans to include sleep meditations or sleep stories?

Q: QuestionDo they one w 3 different ear bud sizes?

Q: QuestionI'm planning on international travel with an overnight flight...will these buds play their sounds without wifi acess?

QuestionI cannot get my earbuds to connect with my phone and followed all the instructions given and they still do not pair.

QuestionI am a stomach sleeper. Will these be comfortable with my head ion the pillow

QuestionDoes this help with ringing in the ears ?

QuestionCan these be used as bluetooth headphones. I regularly sleep with my earbuds in with a movie of sorts playing. Usually with the volume on quietest allowed. It's weird but it works. Can these be used in that manner?

QuestionIf I got my wife a pair (I already have them) would it confuse the buds ? We have our own iPhones. Thanks!

QuestionHow will these work against Smoke Detectors etc in case of emergencies?

QuestionI am interested in a sound for “crickets” to add to the sound library. Do you update the sound library periodically? If so, can you add this sound to your next update?

QuestionAfter 10 to 20 minutes of sleep using the warm static sound, which I prefer, I am awakened by a rumbling sound. When I pulled the plugs from my ears there was silence, the rumbling was in the warm static. Is this a flaw? Will this occur with other sounds?

QuestionWhy are these being sold when the manufacturer says on their website that they can not fix the battery defect with the product and are offering full refunds? Just goto Bose website, click support, and sleep buds. read the message

QuestionIs it only used for sleeping? I would love to use it also as an headphone to answer calls and listen to audio. Is that possible?

QuestionDo these block out a loud, arguing family outside of your bedroom door?

QuestionCan I use these with talking on the phone?

QuestionDo these earbuds cancel out the loud bass sounds from cats on the street?

QuestionDo they drown out tinnitus so you can sleep?

QuestionI would buy these in a heartbeat if they also had acoustic noise canceling. Does Bose plan to introduce that?

QuestionAs a physician, I need to answer phone calls or text messages when I’m on call at night. Is there a way to set the buds to make a special noise when a call or text comes through so I can be notified?

QuestionDo the earbuds fall out of your ears easily?

QuestionAny plans to include sleep meditations or sleep stories?

QuestionDo they one w 3 different ear bud sizes?

QuestionI'm planning on international travel with an overnight flight...will these buds play their sounds without wifi acess?