A:AnswerHi Jon! All ecobee smart thermostats require the use of a C Wire for constant power and do not operate by battery. Please send an email to [email protected] with a photo of your current wiring. Always happy to help.
A:AnswerYes! Weather data will be available if you confirm your location and are connected to Wi-Fi. Learn more: https://support.ecobee.com/hc/en-us/articles/227870347-What-weather-station-will-my-ecobee-connect-to-
A:AnswerYes it can be locked and a PIN can be added also. There are several features that can be locked. It’s easiest to “Google” the question to see the instructions on how these can be done.
A:AnswerIt's easy, just follow the setup (Which Is the "Gear" icon) and follow it step by step. Have your laptop of mobile device handy. When the ecobee gives you the code, enter it into your desktop, and you're ready to go!
A:AnswerAbsolutely! You can also add trusted members of your household with our Family Accounts feature. Learn more: https://support.ecobee.com/hc/en-us/articles/360039219871-ecobee-Family-Accounts-Frequently-Asked-Questions
A:AnswerHello! We'll need to take a look at this closer together. Please send a photo of your wiring at your current thermostat, HVAC system, and include the make and model of your system to [email protected]. Always happy to help!
A:AnswerGreat question! Your ecobee will connect to your local weather station to help determine if it needs to run sooner with Smart Recovery enabled. You can also use the AC Overcool Max feature to help control humidity. Learn more about this feature, here: https://support.ecobee.com/hc/en-us/articles/115000268887-How-to-use-AC-Overcool-Max-to-reduce-humidity
A:AnswerYes. But if you do not currently have one there's an included PEK module that connects to your system that will provide power to the thermostat. The instructions are easy to understand and it should be simple to install.
A:AnswerUnit comes with a C-wire scavenger box. Simple instructions will show how to wire the unit to scavenge power to operate thermostat and your HVAC. Ecobee has great call in support as well.