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Questions & Answers

Model:
FB503WTGY
SKU:
6039901
Your price for this item is $199.95
Page Showing 1-20 of 240 questions
  • QuestionIs it better than the surge bit

    Asked by Bush.

    • Answer Bush, I've had the Ionic for just over a week now and its so much better than the Surge (which I also owned for close to two years). What makes it better: 1) The bands are detachable/replaceable. This means the the ripping and tears of the bands from normal wear and tear won't render the whole unit unusable. 2) Magnetic charging cable. This fixes the issue of the Surge charger not staying seated in place and preventing charging. Now the cable stays in place and ensures a good charge. 3) The bands seem to be designed better to help get after the ripping/tearing problem that plagued the Surge bands. The connection to the face unit also puts less stress on the band material. 4) The user interface and overall experience is more enjoyable for me. 5) A lot more customization options: - On board storage to store music so you don't need your phone. - Different watch faces to change the look. - Wifi built in to provide internet to apps, like Pandora - App store so you can add functionality (this is currently limited but I'm hoping it grows) - Payment capabilities (like starbucks) Only current negative is you can only see the notifications on your watch, there is no interaction, meaning no expanded preview, delete, mark as read, etc. You can see them or clear all of them, nothing else. I almost gave up on Fitbit due to the poor experience with the Surge. I did some hard digging into the Ionic before committing. They seemed to take all the negative feedback from the Surge and fixed it in the Ionic so I gave them another shot. So far so good. There are not many options out there for a fitness watch that has built-in GPS, heart rate and allows you to get notifications from your phone (along with all the other standard features) and the Ionic is one of those few and has a decent price point. I use the GPS to track my running mileage and pace. I use the heart rate for my workouts, heart health tracking and sleep tracking. Hope all this helps.

      Answered by Jake

  • QuestionCan I make a phone call?

    Asked by Diva.

    • Answer It is not possible to make a phone call. Calls can be received.

      Answered by CommunityAnswer

  • QuestionI would like to preorder this item but you can not select the different sizes. how can you order the size that you need

    Asked by Anonymous.

    • Answer it says on their website that it comes with both the small and the large wristband

      Answered by katie

  • QuestionIs the display visible in the sunlight(an issue I have with the Blaze)

    Asked by dylan.

    • Answer Yes, I'm very pleased with the Ionic's display in sunlight.

      Answered by Tommy

  • QuestionCan you download music from ITunes to the watch? If now how do you put music on it?

    Asked by Teresab.

    • Answer YES! I was concerned about this myself but yes you can. You make a "playlist" in Itunes and it transfers over once you pick it.

      Answered by Scotty22

  • QuestionWhat are the time limitations related to water resistant to 50 meters?

    Asked by KFARLEY3925.

    • Answer Basically you can't go scuba diving in it. 50 meters is rated for swimming in a normal pool (with a 5 ft deep end/3ft shallow end), daily hand-washing and showering. Anything beyond that needs a higher rating. I've warn my Ionic for swimming, showering, walking in the rain, and have had no issues with it.

      Answered by XAngel

  • QuestionSomeone told me there is some sort of monthly fee for this watch. Is that true? If so, what?

    Asked by LindaC.

    • Answer There is a subscription fee for some of the Fitstar workouts, from what I understand there are some free Fitstar workouts but if you want more then it requires a subscription. Either $7.99 per month or $39.99 per year

      Answered by Gadgetman

  • QuestionCan you listen to music through wireless headphones without having to have your phone with you?

    Asked by Teresab.

    • Answer Yes you can download your own music to the watch, then use wireless headphones. it also has the Pandora App but you have to be a paid subscriber to Pandora to be able to use it.

      Answered by Joadde

  • QuestionWhich smartwatch con monitor oxygen concentration and sleep pattern

    Asked by Elmar.

    • Answer The ionic supposedly can do oxygen levels via the new red sensor. Fitbit has really good sleep tracking already in their latest devices so expect the same with ionic.

      Answered by TrailRunner

  • Questiondoes it do golf courses

    Asked by bill.

    • Answer They are going to have an App Store so golf will be a feature in the future but not at launch. Fitbit bought out Pebble last year which had Golf gps distance watch faces for their watch.

      Answered by Anonymous

  • QuestionWhat is the metal on the back of the watch and the buckle (basically anything that touches skin - I'm allergic to most base metals)?

    Asked by JJ01.

    • Answer The body is made out of aluminum, but it looks like not very much touches the skin since it tapers toward the sensors. Specs: https://www.cnet.com/products/fitbit-ionic/specs/

      Answered by Anonymous

  • QuestionCan the clock be displayed in military time?

    Asked by Leisureley.

    • Answer Yes it can. Because of my work having a 24 hour staffing, I always convert any digital time device, (watch or phone,) to military time. Also, any digital "face" you use on the watch will display in military time as well.

      Answered by GraMii

  • QuestionCan I link it to Spotify?

    Asked by Music.

    • Answer Yes, you can link the smartwatch to Spotify.

      Answered by CommunityAnswer

  • QuestionHow will it charge, can you use charging system from old fitbit?

    Asked by Bobzumba68.

    • Answer You can NOT use the old charging system from other fitbits. The Ionic comes with an awesome magnet charger that connects in the back of the watch by the sensors. It's a magnet, so it connects super easy.

      Answered by Scotty22

  • QuestionIs the GPS more accurate than the Blaze?

    Asked by Tari.

    • Answer So far I can tell you that in 2 out of 4 times the GPS has failed me already!

      Answered by RomanPines

  • QuestionDoes this Fitbit-Ionic count your steps while driving down the road or while you are sleeping, or does it stop when you stop walking?

    Asked by curious.

    • Answer The unit does not count steps unless there are steps to be counted, i.e. you must be walking.

      Answered by CommunityAnswer

  • QuestionDoes the watch face stay visible all the time or does it time out and you have to tap or shake to see time?

    Asked by Bpmac78.

    • Answer The watch face doesn’t stay visible all the time. If you raise the watch and turn your wrist towards you it turns on (like with the Apple Watch). However, you can set the watch to stay on all the time during your workouts. I have mine set to have the watch face on throughout my runs, bikes, and other exercise because the “looking at your match” hand/arm motion might not be convenient during a hard workout.

      Answered by JimP1974

  • QuestionIs there an alternative strap? Rubber ones are breeding grounds for bacteria.

    Asked by Sally.

    • Answer Yes, but keep in mind it's waterproof. I have been wearing mine in the shower to wash it after working out, yard work, etc.

      Answered by Anonymous

  • QuestionCan you download a golf gps app on this watch?

    Asked by Golfer.

    • Answer Yes using Game Golf

      Answered by Chat

  • QuestionWhen is coming out

    Asked by Pines.

    • Answer October 2017

      Answered by jorge