A:AnswerHey there, great question! We appreciate your loyalty and we're happy to let you know all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We just suggest using the mounting bracket of your new microwave as these are model specific. We hope this is what you needed to see and we're so glad you reached out. - Guy@GEA
A:AnswerHi there! Depending on the features and size you’d like, we have many microwaves to choose from that would be able to replace this unit. For a unit similar in size and wattage, we recommend JVM3160DFWW, which can be found here: https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-white/1624523.p?skuId=1624523. Please let us know if you have any additional questions. -Gina@GEA
A:AnswerGood day,
Thanks so much for your interest in our fabulous microwaves. While we do not have any models with dual surface lights, models such as this one does have multiple light level selections. We're happy to answer any additional questions you may have. Keep in touch. Mike@GEA
A:AnswerHello there,
We're always happy to help out. When replacing an over the range microwave, each model is different, so the templates may not be similar to each other. The great thing is that they can all fit into the same size openings. The best chance at getting the same matching template would be to purchase the exact same model. If you need further assistance, please reach out to us on social media. All the best. Mike@GEA
A:AnswerI have the same issues. We are remodeling our kitchen and they had to pull the microwave out for work and I was told that a part in the back that should connect to the duct is missing. It is not available through the manufacturer's website and Best Buy was not helpful when I tried to get answers about the part. My contractor said the part was just likely not installed by the installer, or it might not have been in the original box. I don't know as I didn't see everything that was in the package when it was installed. I've passed my return date option, otherwise, I'd probably have it removed and find another microwave.
A:AnswerHey there,
We can definitely understand how ear grating the beeping sound can get. Fortunately, there is a way to turn off that beeping. Simply press the "0" button for 3 seconds to turn the sound on or off. Please note that fault beep signals cannot be muted. Have a wonderful day! Mike@GEA
A:AnswerHello. Thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, model JVM3162RJSS would make a great replacement! It comes with our 1 year warranty, which is detailed on page 22 here: https://files.bbystatic.com/MNdjrWQbMIA4KaGngiqGeA%3D%3D/33c61de7-e54e-41c7-9272-4462a68a8789.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerThanks for your question! While we do not have a specific "efficiency level", we design all of our appliances to work in the most efficient way possible and always have energy considerations in mind while designing new appliances. If you have any questions about this microwave's great features, please let us know because we would love to help! -Chris@GEA
A:AnswerThese are all great questions and we are happy to help! Yes, you can replace your old microwave with this model, however there are some dimensional differences you should be aware of. Your old microwave has these dimensions: 16-15/32" x 29-7/8" x 15-1/16" (HxWxD). This microwave has these dimensions: 16-7/16" x 29-7/8" x 15-7/8" (HxWxD). Yes, there is vent on the bottom of this microwave that can help draw away steam from things that are cooking on a range or cooktop below. We do also offer other Stainless Steel over-the-range microwaves that have more features than this model. We suggest checking out: PSA9240SPSS, PVM9225SRSS, and PVM9179SRSS, to name a few. If there are any other questions we can help you with, let us know! -Chris@GEA
A:AnswerHello- We appreciate your interest and are happy to help! This model is not Fingerprint Resistant. If you are interested in a Fingerprint Resistant Microwave oven, please take a look at the following: https://www.bestbuy.com/site/ge-1-7-cu-ft-over-the-range-sensor-fingerprint-resistant-microwave-oven-stainless-steel/6364410.p?skuId=6364410 If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHello- We appreciate you checking with us and are happy to help! Over-the-range microwaves have an automatic fan feature to help protect the electronic components, and also helps the cooking area get rid of excess heat. The built-in thermostat automatically turns the vent fan on if the unit is too hot, and will not turn off until the microwave is cool again. You will not be able to turn the vent fan off manually during this time. If you are cooking on your range top, we recommend turning on your vent fan. If you have any additional questions in the future, please let us know. We are always happy to help! Joyce@GEA
A:AnswerHello and thank you for asking but we do not have information about other branded appliances. To check here is the installs for this model microwave. https://files.bbystatic.com/xfnfoV1Cw0xfCuZO6Hjp%2Bw%3D%3D/18d8a388-bafa-463d-8da3-778f61bc5394.pdf -- Hope this helps you to determine if this will work for your kitchen location. Happy Holidays are coming! Geoff@GEA
A:AnswerHi there, we really appreciate you being a loyal member of our GE Appliances family and will be happy to recommend a terrific replacement for your existing microwave! We suggest you consider JVM6172DFWW or JVM6175DKWW. You can learn more about these two terrific models by viewing the comparison link at: https://www.geappliances.com/compare/12432/12434. We're confident that your new microwave will give you many years of great service in the years to come. Thanks again for being a loyal customer! Please let us know if you have any other questions. - Sharon@GEA