A:AnswerHi Cgirl - The oven is equipped with heavy duty (steel) black porcelain enamel self-clean oven racks so you can conveniently clean your oven and racks together. While durable, the racks could be damaged if dropped. Replacement racks can be purchased at GEApplianceparts.com - Thanks for considering GE. Keep in touch! Sue
A:AnswerHi - Thanks for reaching out to us regarding your wall oven. This is frustrating, we know. While we are not aware of this happening, we suggest to reset the electronics by turning off power at the circuit breaker for 30 seconds or so. If this continues, a qualified service technician is required for an accurate diagnosis. Please schedule a service appointment online at GEAppliancs.com/service or call 1-800-GECares (1-800-432-2737). Keep in touch. We are always eager to help! Sue
A:AnswerHi Belen- Our ranges and wall ovens meet all standards set by the Underwriters Laboratories (UL). UL evaluates external temperature limitations for ranges. The oven will not get "hot" during use. Oven windows are made of glass that has gone through a coating process to make it stand up to the high temperatures to which it will be subjected. The coating is actually somewhat metallic and helps to reflect heat back into the oven, and aids in keeping the door cool. Wall ovens do not vent to the outside. The oven vent is located below the door so this air can be warm. Keep in touch! Sue
A:AnswerHi Chris- The cutout dimensions are different. JTP11WP3WG: 30 - 30 1/8"W x 28 1/8"H x 23 3/4"D. JT3000/JT5000 fit in a 30" cabinet: 28-5/8"W x 27-5/16"H x 23-1/2"D. We suggest to view the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JT5000SF_BL_R3_17.pdf - Keep in touch! Sue
A:AnswerHi Kelly- Yes, we suggest our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS (sold separately). See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Thanks for choosing GE! SUE@GEA
A:AnswerHello Sirhc - this is Nancy at GE Appliances and we are happy to help you. Yes, from the cabinet cutout requirements of your current wall oven, it appears our 30" single wall ovens would closely match your current cabinet cutout. We hope this helps! Thanks for checking with us!
A:AnswerHi Dudley, These models have the same cutout specs. If you would like to learn more about the Fit Guarantee program, you can call the team at 1-866-319-9259. Have a good day. Sadie@GEA
A:AnswerHi Feng- Thanks for considering our GE appliances for your home! The maximum cutout height is 27 5/16". We suggest to check with the installer or cabinet manufacturer regarding modifications. You can view the Installation Instructions at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11043.pdf - FIT GUARANTEE - Replacing a similar wall oven from GE or another brand? GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details: http://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - You may want to pair with GE® 30" Built-In Knob Control Electric Cooktop JP3530DJBB. Keep in touch! SUEatGEA
A:AnswerThe new 30” GE JT3000SFSS Oven fit into the exact space under the counter occupied by my old 30” GE Oven. I don’t, however, know the model number for the old GE oven as it came with the house back in 1999 (it was an old white 30” GE Oven). I paid a professional to install the oven and they did have to “add” wood trim to the sides as the new oven was a tiny bit smaller for the old opening. But you can’t “see” the added wood trim.
A:AnswerHello Alicia - Yes, this model will work very well as a replacement for your old model. It is also backed by the GE Appliances Fit Guarantee: http://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf. -TREY@GEA
A:AnswerHi Sylvia- Thanks for viewing! Approximate Product Dimensions are as follows: (WxHxD) (in.)
29 3/4 in x 28 5/8 in x 26 3/4 in. We encourage you to view the Quick Specs for cabinet cutout requirements: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320234_jt3000sf_c3.pdf - Thanks for checking with us! SUE@GEA
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. You would always broil with the door closed as the broil element in this oven is very powerful. I hope this helps! Thanks for checking with us!
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. The cabinet depth for installation under the countertop that is required is a minimum of 24". I hope this helps! Thanks for checking with us!
A:AnswerHello Sherry - Thank you for being part of the GEA family. We are very sorry to hear about your oven. Please call 1-800-386-1215 so we can help you with this issue. We look forward to hearing from you. - John
