Skip to content
Main Content

Questions & Answers

Your price for this item is $2,799.99
The previous price was $3,239.99
Page Showing 1-20 of 26 questions
  • QuestionWhat are the settings on the stove knobs -Like warm, simmer, Lo, 2,3,4,5,High Etc? Specifically does it have a warm or simmer setting on the burner knobs?

    Asked by Thom.

    • Answer Hello there - we checked the information for this unit, and we can confirm that the knobs have different settings depending on the burner. -- One of the knobs have the following settings: *Lo (Low) *Sim (Simmer) *Med (Medium) *Hi (High). -- Other knobs have a Lo - Hi setting with 1-6 in between. Another knob has similar settings but with 3, 5, and 7 in between the Lo and Hi, with an additional Med setting. Finally, the 3rd knob from left to right is used to turn on the oven light, and it only has an On and Off setting. -- We hope this was helpful, and please reach out to us on social media if we can assist you further. Have a great one. - Pablo@GEA

      Answered by GE Answers

  • QuestionWhat is the height from the floor to the bottom of the handle on the lower oven?

    Asked by Heather.

    • Answer Hi - thanks for reaching out! The floor to the bottom of the lower oven door handle is approximately 16.5”. This can vary slightly depending on how high or low the leveling legs are extended/retracted. We hope this is informative and please don’t hesitate to let us know if you have any other questions. Have a great day! Lauren@GEAppliances

      Answered by GE Answers

  • QuestionHow to clean ovens

    Asked by Carol.

    • Answer Hi - Thanks for reaching out to us. This beautiful Profile double oven range offers the option of using steam clean to help loosen light soils making them easy to wipe away or use the self clean cycle to tackle heavier soil accumulation. This is a fabulous range and we hope you choose one for your home. Kind regards - Vikki@GEAppliances

      Answered by GE Answers

  • QuestionAre both tiers of the oven convection, or only the lower?

    Asked by John53718.

    • Answer Only the lower oven

      Answered by Anonymous

  • QuestionWhich oven is for baking a large (20+ #) Turkey?

    Asked by Anonymous.

    • Answer Hello- Thanks so much for checking with us. We are happy to help! For a 30" Freestanding Double Oven Range, the lower oven will hold a turkey that is about 20 pounds. Please Note: The turkeys we test are normally in the 20 to 25 pound range and in those cases we use the lower oven of the double oven models. We do not have any information on turkey sizes for the upper oven nor do we recommend cooking whole turkeys/chickens/hams in the upper oven. We hope this is helpful. If you have any other questions, please let us know. We are here to help! Joyce@GEAppliances

      Answered by GE Answers

  • QuestionIs there an accessory to fill the gap behind the stove?

    Asked by Trancey.

    • Answer Hi - We appreciate you reaching out to us. No, we do not offer any type of accessory to fill any space behind the rear trim on the back of the range. This is a beautiful range and we hope you choose one for your home. All our best! Vikki@GEAppliances

      Answered by GE Answers

  • QuestionDoes this stove operate without electricity in case of power outage?

    Asked by Greatproduct21.

    • Answer Hi - Thanks for reaching out to us. The surface burners can be carefully lit in the event of a power failure. However, the oven can not be. It is not operational without electricity. We hope you choose this fabulous range for your home. Wishing you the very best! Vikki@GEAppliances

      Answered by GE Answers

  • QuestionDon't see anywhere the BTU's for each burner. Please advise. Ty

    Asked by MissVazrui.

    • Answer Hey there - that’s a great question! We can confirm the following BTUs for the burners: Center Dual Oval 9,500, Left Front Tri-ring 21,000, Left Rear Precise Simmer 5,000, Right Front 15,000, Right Rear 9,500. We hope this is informative and let us know if you have any other questions about this beautiful GE Profile range. All the best! Lauren@GEAppliances

      Answered by GE Answers

  • QuestionIs the oven gas or electric?

    Asked by Jan.

    • Answer Hi - Thank you for reaching out to us and for your interest in our beautiful Profile double oven range. This range operates on gas to fuel the burners and oven. We hope you choose this fabulous range for your home. Kind regards - Vikki@GEAppliances

      Answered by GE Answers

  • QuestionIs this oven downdraft compatible?

    Asked by JR.

    • Answer Hello – thanks for reaching out! This range is not downdraft compatible. Downdraft vents can be installed with most gas and electric cooktops; however, they cannot be used with rangetop cooktops or ranges. We hope this helps in your decision making! Lauren@GEAppliances

      Answered by GE Answers

  • Questionthere are 3 separate burners under the grill, Dos all light up or just the one in the middle.

    Asked by France66.

    • Answer The middle can light up separately from the ends and it can all light up also.

      Answered by techmom421

  • QuestionDoes this model have separate chambers, is the top oven separate from the bottom. When I turn it on does the bottom heat up and The bottom stay cool or do both chambers get hot so if I’m cooking a turkey on the lower can I broil in the top?

    Asked by Sleepless.

    • Answer Hello - The ovens are separate, and you will need to select the settings for each one. You will have the option to set the upper oven on broil, while using the lower oven to cook a turkey. Please reach out to us on social media if you have additional questions. Take care. -Don@GEA

      Answered by GE Answers

  • Questiondoes this come with a built in cooking probe

    Asked by lavy.

    • Answer Hi - Thank you for your interest in our beautiful Profile Double Oven range. Yes, this feature-packed model does include a temperature probe to assist in cooking your favorite food item to the perfect internal temperature. Please contact us again if you have additional questions. Kind regards - Vikki@GEA

      Answered by GE Answers

  • QuestionDoes this oven have a convection and a convection roast ?

    Asked by Anonymous.

    • Answer Hi - Thank you for your interest in our beautiful Profile double oven range. This range offers Convection Bake and if you connect this range to your WiFi and our SmartHQ app, you will have the opportunity to download Convection Roast. Once downloaded, you do not have to remain connected to WiFi in order to use Convection Roast. This is a great model range and we hope you choose it for your home. Kind regards - Vikki@GEA

      Answered by GE Answers

  • QuestionDoes this range have convection roast and convection bake

    Asked by Happy.

    • Answer Hi - Thank you for your interest in our lovely Profile double oven range. This range offers Convection Bake and if you connect this range to your WiFi and our SmartHQ app, you will have the opportunity to download Convection Roast. Once downloaded, you do not have to remain connected to WiFi in order to use Convection Roast. Please contact us again if you have additional questions as we are always happy to help. Kind regards - Vikki@GEA

      Answered by GE Answers

  • QuestionWhat side for outlet?

    Asked by Dano.

    • Answer My Gas line comes in from the right side of my cabinet and the electrical outlet is on the back wall. I did not have any problems connecting both to the Gas range. CO

      Answered by Christine

  • QuestionDoes this have a fingerprint resistant finish?

    Asked by billd33g.

    • Answer Hello- Thanks for reaching out and for your interest in our Slide-In Double Oven Gas True Convection Range. This is a Fingerprint Resistant Stainless Steel range that has many great features. If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

      Answered by GE Answers

  • QuestionWill a 20 pound turky fit in the big oven?

    Asked by Brad.

    • Answer Hello- Thanks so much for checking with us. We appreciate your interest in our beautiful Slide-In Double Gas Convection Range. We are happy to help! We have good news! Yes, the lower oven will hold a turkey that is about 20 pounds. Please Note: The turkeys we test are normally in the 20 to 25 pound range and in those cases we use the lower oven of the double oven models. We hope this helps! If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

      Answered by GE Answers