A:AnswerThe exact same thing happened to my 3 year old model. Is this the life expectancy for this GE Profile model? Handyman relative thought he could replace fuse based on a YouTube video, but it turned out not to be the same model. Fuses in this model are unreachable. I really like the look of this microwave and am considering replacing it with the same model, but this time I will buy extended warranty. Last year I replaced a four year old refrigerator and a four year old washer dryer combo. I guess they just aren't making appliances with a long life span anymore.
A:AnswerIt comes with a charcoal filter if you do not have outside access. Otherwise, standard venting.
Venting requires you move direction of blowers (fairly simple) to set up either option
A:AnswerHi Nana- All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. Approximate Product Dimensions- JVM290WV001: 30"W x 15 1/2H x 14 1/4"D. Approximate Product Dimensions- PVM9005SJSS: 29 15/16"W x 17 5/16"H x 16 5/32"D. We also offer PVM9215SKSS- 29 3/4"W x 16 1/2"H x 15 1/2"D. We certainly appreciate your loyalty! SUE@GEA
A:AnswerDo not buy this. I hated everything about it, but the worst part is that there is a known defect where it will break after a year. Go read the forums and you'll learn about it. When I called GE they refused to help me. Stay far away from this
A:AnswerHi- You can conveniently order JX81L Charcoal Filter online at GEApplianceparts.com- http://www.geappliances.com/ge/parts/ - Or, contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET: - Thanks for choosing GE Profile! SUEatGEA
A:AnswerHello Pickles,
Thanks so much for reaching out. Great question. The interior light does come on while it is cooking. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi TRP58 - If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. If available, the filler kit will be listed in the product specifications. A 36" Filler Trim Kit is not available for model PVM9005SJSS. GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PVM9215SKSS is compatible with Optional Side Filler Panel Kit JX36DSS. Keep in touch! Sue
A:AnswerHey there,
Thanks for your question. The cut out dimensions are designed so the the microwave will be able to fit properly in its surroundings. The length is the same as the depth. The cut out depth for this model is between 11 1/2" - 14 5/8". If you have any other questions, let us know anytime. Mike@GEA
A:AnswerHey there, this is an excellent question and we're happy to help. Our microwaves currently only provide this technology with Defrost mode. If you need anything else, please know we're always happy to help and we're wishing you nothing but the very best. - Guy@GEA
A:AnswerHi there, and thanks for reaching out with this great question! We certainly understand your concern over the control panel, and we’re glad to advise. This model is designed to be used over a range, so as long as it’s installed correctly with the right clearance between the cook top and the microwave, we do not anticipate any issues. When installed, the top of the microwave should be 30” above the cook top, and the mounting height should be at least 66” from the floor. If you’d like to review the information on installing, we do have our Installation Instructions as well as Quick Specs linked on the product page on our GE Appliances website; you can view that when you look up the model number. Please note that over-the-range microwaves shouldn’t be installed over any range or cooktop with a combined BTU greater than 60,000. We hope this is helpful, and we’re always available if you have any other questions or concerns. Best wishes! -Sarah@GEA
A:AnswerGreetings,
We appreciate you reaching out and are happy to help! This awesome microwave is the same color as the oven you mentioned and so they do match with each other! The control panel on the microwave is grey. Let us know if you need anything. All the best! Mike@GEA
A:AnswerHi there,
We are so sorry to hear about your stainless steel finish has begun to peel. This is not what we expect from our appliances. We do not sell replacement parts for the finish itself. If you would like to send us an email, we would be happy to look into this further for you. Please feel free to contact us at this link: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - We hope to hear from you soon. -MS
A:AnswerHi Yogaflex - Thanks for sharing your experience with us. We are happy to provide assistance. While this is not a known issue, replace with a 120 volt, 40 watt (max) incandescent bulb or order #WB25X10030 online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/WB25X10030 - For reference and replacement instructions, see page 30 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40756-2.pdf - You can also reach out to us at GEAppliances.com - Sue