Questions & Answers

Name: Honeywell - True HEPA 465 Sq. Ft. Air Purifier - Black
Brand: Honeywell
SKU: 4340100
Price: 199.99 USD
Rating: 4.7 (1105 reviews)

Honeywell - True HEPA 465 Sq. Ft. Air Purifier - Black

Model:: HPA300; |
SKU:: 4340100

User rating, 4.7 out of 5 stars with 1105 reviews.

Highly rated by customers for:

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QuestionAre the models HPA300 and HPA300VP the same machine? I know the SKU numbers are different but what about the actual machine? There seems to be quite a bit of confusion on this matter. Thank you.
Asked 7 years ago by Sammy32211.
- Answer I chatted with Best Buy and was told the difference was in available speeds. On the HPA300VP model is shows it having only 3 speeds while the HPA300 model showing it has 4 speeds. I also seen that as being the main difference besides a few others difference in item descriptions that I blame on Best Buy. Still Best Buy told me the 4 speed model would likely be the better model in terms of performance. So I decided to call Honeywell and ask the company reps themselves. Honeywell customer service told me that there was no difference what so ever in the models, both were the exact same thing. I told him Best Buy pointed out the speed difference and even had it in their product description. Again the guy told me there’s no difference. He told me both products had indeed 4 speeds. He added that different stores have different letters on the same Honeywell product. So I’m still kinda confused. Still I believe Honeywell because I myself have caught and seen numerous product discription errors from the Best Buy website. Best Buy does a horrible job in providing accurate product information.
  Answered 7 years ago by MItestingGuy
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QuestionHow much are the replacement filters and how long do they last? Also where do you buy them?
Asked 7 years ago by CJ.
- Answer Hey CJ! The HPA300 uses a pre-filter (HRF-AP1) and the True HEPA filter (HRF-R3) is a 3-pack. The Pre-filter should be changed every 3 months and the HEPA filter is recommended to be replaced every 12 months. The frequency will vary based on actual usage of the unit, there is a reminder light that will illuminate to remind you. Thank you!
  Answered 7 years ago by Honeywell Support
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QuestionDoes this use an ozone light as a feature for air purification or just filters?
Asked 7 years ago by Dusty.
- Answer No. This model Honeywell does not use Any light for filtration. It works with two types of filters, a main filter and the pre-filter. I live out in the country and the dust is twice as much as it is in town. I have a large house 3800 ft.² but I have three of the Honeywell 460 sq ft filters systems in my house and it works wonders for my allergies. Good luck
  Answered 7 years ago by Salvation
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QuestionDoes this come with an air filter?
Asked 7 years ago by Stephc.
- Answer Yes it comes with 3 hepa filters and a carbon filter.
  Answered 7 years ago by JamesB
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QuestionMy wife has hay fever and allergies plus we have a dog and a cat. She has trouble sleeping at night because she's so stopped up. Will this do anything to help her breath easier while she sleeps? Does it clear the air of pet dander as well?
Asked 7 years ago by Bradlee.
- Answer Actually it does help with the pet dander issue. It’s HEPA so it does remove it from the air. I had the same issue when we brought a big dog into the house. You have 3 fan settings so you can adjust if it sounds loud for some reason. Mines on high in the evening as it’s not loud at all for me. Filters are easy to come by and can be blown out to extend their life.
  Answered 7 years ago by Kkeb1729
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QuestionDoes this product remove mould spores
Asked 7 years ago by joan.
- Answer Yes it will stop mold spores, but beware that if you do not remove the source they will still reproduce.
  Answered 7 years ago by flipfit
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QuestionCan a air purifier be used at the same time a humidifier is being used in the same room?
Asked 8 years ago by OAOWC.
- Answer Yes you can use a air purifier and a humidifier in the same room together,and if you are looking forward to maximizing the humidifier baby benefits, it is vital to use both the air purifier and a humidifier in one room simply because they are not the same. I have both in my apartment.
  Answered 8 years ago by skmorton
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QuestionWill this work and be effective in reducing AQI levels as well as other contaminants from the fire? I have asthma and have difficulty breathing with all the smoke from the fires.
Asked 7 years ago by SmokeyinCalifornia.
- Answer A.) Thank you for taking time to view our product. This air purifier will capture up to 99.97% of airborne microscopic allergens (.3 microns and larger). This includes; dust, pollen, tobacco smoke, cooking smoke, fireplace smoke, pet dander and mold spores. The way that this air purifier works is a fan draws the surrounding air in towards the unit, and the air passed through the filters, which trap most of the particulates in the air. Unfortunately, if any particles lands on the walls or furniture before it reaches the unit, it will not be able to remove these particles. We hope this information is helpful. Please do not hesitate to contact our consumer relations team if you have any other questions or concerns. Our team can be reached by emailing [email protected]. Thank you.
  Answered 7 years ago by ManufacturerTechSupport
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QuestionIs this unit effective with a window or door open ?
Asked 7 years ago by Sunny.
- Answer It is effective but works much better in a closed room. That way ya not pulling in air from other areas of the house.
  Answered 7 years ago by Dawgs2140
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Questionwhen you buy honeywell HPA 300 does the filters comes with it? does it remove VOC odors? does it remove valley fever fungus?
Asked 7 years ago by Anonymous.
- Answer I can answer the first question. Yes, it does come with the filters you need. It also has a light indicating when you need to replace the filters.
  Answered 7 years ago by kobb
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QuestionI have found I am allergic to my new cat. It has triggered my asthma, so I need one that takes care of pet dander, does this Honeywell do that?
Asked 7 years ago by Anonymous.
- Answer Many factors to that question, 1- are you sure it is the cat? 2- make sure where you are putting your litter box, the litter does not become airborne, also constant check on your indoor humidity and also make sure the machine is properly sized for area in question. So to give you a direct answer it is hard, I use mine for airborne particulate, such as fiberglass, and it has helped me, as my house is a remediation project and I am a certified microbial remediator
  Answered 7 years ago by tomspin
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QuestionI live in a mobile home that is 12 X 70 in size. Is this unit big enough or the suitable size for my home?
Asked 5 years ago by Giggles777.
- Answer Not if you go by its rated room size of 465sqft. It's capable of moving lots of air but likely you will want to keep it on a lower setting to keep noise down and filter the best. Having 2 of the medium sized units would be a better option.
  Answered 5 years ago by Matt
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QuestionI noticed there was a 2, 4, and 8 hour choice. Do most people run it all day? Or if not, how do you know how many hours to run it?
Asked 5 years ago by FernR.
- Answer I keep mine running whenever I am home.
  Answered 5 years ago by Chelly
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QuestionIs it supposed to sound like it is rubbing on something when it's running? We shut it off and it sounds like there is something loose on the upper back on the inside,it speeds up and slows down, Is that normal. Wondering if it was dropped during shipment
Asked 6 years ago by fhm4.
- Answer My purifier is so quiet no one knows it’s on.
  Answered 6 years ago by Mila
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QuestionIs the difference between the "germ" and "general clean" setting just the fan speed (with the "germ" setting being the lower fan speed)? Does the "general clean" setting remove germs as well as the "germ" setting?
Asked 7 years ago by roca.
- Answer We wondered about the same issues as you had brought up. "General Clean" is strong fan..."Allergens" (less strong) "Germ" setting is lowest fan. "Turbo" is the strongest and loudest (similiar to strong fan noise--but not rattling. No complaints from neighbors above). Hope that helps. Perhaps you can call the manufacturer.
  Answered 6 years ago by Kimmel0404
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QuestionIs there any indicator to show the air quality ? Clean vs Dirty
Asked 3 years ago by Winall.
- Answer No indicator of air quality only when filters need to be replaced
  Answered 3 years ago by JuanSina
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QuestionWhere is this product manufactured at?
Asked 5 years ago by JMN1.
- Answer Thank you for your inquiry. This unit is manufactured in China. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
  Answered 5 years ago by ManufacturerTechSupport
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QuestionIs this purifier run on electricity with cord, or one with the new technology (I have a dumb phone)
Asked 5 years ago by curiousj.
- Answer It runs on electricity - it has a cord that you have to plug into an outlet. It doesn't use blue tooth or wireless technology.
  Answered 5 years ago by Raqyel1
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QuestionIs it easy to changeout the filters
Asked 5 years ago by Smudgie.
- Answer Thank you for your inquiry. It is very easy to change out the filters in this unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
  Answered 3 years ago by ManufacturerTechSupport
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QuestionI have this unit and love it. But it’s telling me that I need to replace the pre-filter(s). Where do I get pre-filters? I see the HEPA filters on the page with the unit, but nothing about pre-filters. Help!
Asked 6 years ago by MKATL.
- Answer If Best Buy doesn’t have them you can order it through Amazon. It’s the filter in front of the other 3 . The first thing you see after you take the front off .
  Answered 6 years ago by PeteyBear
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Showing 1-20 of 86 questions

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Questions & Answers

Honeywell - True HEPA 465 Sq. Ft. Air Purifier - Black

Q: QuestionAre the models HPA300 and HPA300VP the same machine? I know the SKU numbers are different but what about the actual machine? There seems to be quite a bit of confusion on this matter. Thank you.

Q: QuestionHow much are the replacement filters and how long do they last? Also where do you buy them?

Q: QuestionDoes this use an ozone light as a feature for air purification or just filters?

Q: QuestionDoes this come with an air filter?

Q: QuestionMy wife has hay fever and allergies plus we have a dog and a cat. She has trouble sleeping at night because she's so stopped up. Will this do anything to help her breath easier while she sleeps? Does it clear the air of pet dander as well?

Q: QuestionDoes this product remove mould spores

Q: QuestionCan a air purifier be used at the same time a humidifier is being used in the same room?

Q: QuestionWill this work and be effective in reducing AQI levels as well as other contaminants from the fire? I have asthma and have difficulty breathing with all the smoke from the fires.

Q: QuestionIs this unit effective with a window or door open ?

Q: Questionwhen you buy honeywell HPA 300 does the filters comes with it? does it remove VOC odors? does it remove valley fever fungus?

Q: QuestionI have found I am allergic to my new cat. It has triggered my asthma, so I need one that takes care of pet dander, does this Honeywell do that?

Q: QuestionI live in a mobile home that is 12 X 70 in size. Is this unit big enough or the suitable size for my home?

Q: QuestionI noticed there was a 2, 4, and 8 hour choice. Do most people run it all day? Or if not, how do you know how many hours to run it?

Q: QuestionIs it supposed to sound like it is rubbing on something when it's running? We shut it off and it sounds like there is something loose on the upper back on the inside,it speeds up and slows down, Is that normal. Wondering if it was dropped during shipment

Q: QuestionIs the difference between the "germ" and "general clean" setting just the fan speed (with the "germ" setting being the lower fan speed)? Does the "general clean" setting remove germs as well as the "germ" setting?

Q: QuestionIs there any indicator to show the air quality ? Clean vs Dirty

Q: QuestionWhere is this product manufactured at?

Q: QuestionIs this purifier run on electricity with cord, or one with the new technology (I have a dumb phone)

Q: QuestionIs it easy to changeout the filters

Q: QuestionI have this unit and love it. But it’s telling me that I need to replace the pre-filter(s). Where do I get pre-filters? I see the HEPA filters on the page with the unit, but nothing about pre-filters. Help!

Most-viewed items

QuestionAre the models HPA300 and HPA300VP the same machine? I know the SKU numbers are different but what about the actual machine? There seems to be quite a bit of confusion on this matter. Thank you.

QuestionHow much are the replacement filters and how long do they last? Also where do you buy them?

QuestionDoes this use an ozone light as a feature for air purification or just filters?

QuestionDoes this come with an air filter?

QuestionMy wife has hay fever and allergies plus we have a dog and a cat. She has trouble sleeping at night because she's so stopped up. Will this do anything to help her breath easier while she sleeps? Does it clear the air of pet dander as well?

QuestionDoes this product remove mould spores

QuestionCan a air purifier be used at the same time a humidifier is being used in the same room?

QuestionWill this work and be effective in reducing AQI levels as well as other contaminants from the fire? I have asthma and have difficulty breathing with all the smoke from the fires.

QuestionIs this unit effective with a window or door open ?

Questionwhen you buy honeywell HPA 300 does the filters comes with it? does it remove VOC odors? does it remove valley fever fungus?

QuestionI have found I am allergic to my new cat. It has triggered my asthma, so I need one that takes care of pet dander, does this Honeywell do that?

QuestionI live in a mobile home that is 12 X 70 in size. Is this unit big enough or the suitable size for my home?

QuestionI noticed there was a 2, 4, and 8 hour choice. Do most people run it all day? Or if not, how do you know how many hours to run it?

QuestionIs it supposed to sound like it is rubbing on something when it's running? We shut it off and it sounds like there is something loose on the upper back on the inside,it speeds up and slows down, Is that normal. Wondering if it was dropped during shipment

QuestionIs the difference between the "germ" and "general clean" setting just the fan speed (with the "germ" setting being the lower fan speed)? Does the "general clean" setting remove germs as well as the "germ" setting?

QuestionIs there any indicator to show the air quality ? Clean vs Dirty

QuestionWhere is this product manufactured at?

QuestionIs this purifier run on electricity with cord, or one with the new technology (I have a dumb phone)

QuestionIs it easy to changeout the filters

QuestionI have this unit and love it. But it’s telling me that I need to replace the pre-filter(s). Where do I get pre-filters? I see the HEPA filters on the page with the unit, but nothing about pre-filters. Help!