A:AnswerAccording to BestBuy WebChat it is a typo, it really is a 2nd Generation and not as stated a 1st Gen. The Model Number 2700 is correct.
I was also able to verify this on the HP-Website by entering the Model Number of the PC (Model:690-0034) that is listed on the Top of this Article..
https://support.hp.com/us-en/document/c06124757
A:AnswerI bought the PC for this exact reason. I got it on sale, and at the sale price, the PC was cheaper than buying the parts individually, so I thought I'd just transfer the PC to an old tower for better airflow (and so I could connect multiple hard drives). Turns out this PC has a proprietary motherboard and power supply. The motherboard won't even mount to a standard case because the mount holes are in different locations. The motherboard also doesn't have typical headers for the front I/O connections. It only has 3 total SATA ports. The power supply only has two power connectors for hard drives and a very weird Fan ATX connector I've never seen on a motherboard. It's built for the proprietary motherboard. Long story short, I had to buy a new motherboard (and Windows) and power supply to move it to another tower. You'd also want to buy a new CPU cooler as the included one is barely adequate. But as soon as I moved the PC and installed the better CPU fan, I went from 90C+ CPU temps under load to 52C.
A:AnswerThis model has no sound card- built into motherboard.
read my full review here to see my workaround and suggestions.
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I'll start by saying I love this PC. Performance is phenomenal. so fast. and multitasking is awesome. I use primarily for multimedia/graphic design work (Photoshop/Illustrator/video editing and conversion). Gaming works very well. more than enough RMA and video card more than ample.
My set up is with a dual monitor set up (HP Pavilion 23xw's)
I also have a an HP external USB Floppy Drive (I have a Yamaha keyboard/piano that uses floppy) and I use a Logitech Z506 5.1 surround set up.
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2 changes I had to make for this system (this is to help others avoid problems).
- The Primary SSD hardrive is by far the fastest ype of hard drive (NVMe M.2 SSD) and was great; however, the small 128GB size was not sufficient for someone like me who installs Adobe suite/etc. I upgraded to a Western Digital Black SN750 500GB NVMe M.2 SSD (up to 3470MB/s). It also increased performance/speed slightly and slightly noticeable faster boot up as well. set aside original as a back up.
- sound: some will find this very helpful- PC has many ports even for video, but sound is where I found it lacked. It has 1 sound output jack on the rear for stereo only (virtual surround at best). No bueno. One might suppose to simply buy the latest Asus or Sound Blaster Sound blaster card as I did- I mean, it has an open PCI-e slot right? WRONG. it's physically there. you'll install the card. it will show the card hardware in Device Manger. it will not install software or function at all despite Windows even identifying it. It's listed, but not there. Listen carefully. The PCI-e slot is not to be used while you are using aNVMe M.2 SSD drive. It utilizes the PCI-e slot's pathway to function (part of why they are so fast verses standard SATA SSD's. so the slot is not functional.
Workaround: press CTRL+SHIFT+ESC to open Task Manager. scroll down to find Realtek Audio Manager. Right click it and select OPEN FILE LOCATION. Right click the same icon (now labeled as RtkNGUI64 app and create a shortcut for yourself (make life easier). open the audio manager. click on Listening Experience. then on Speaker Configuration. adjuster to your 5.1 set up (check mark Center, Subwoofer, Side Pair. Bottom shows Back Panel where colored ports are for Stereo out, Mic in, and Line in. plug your main stereo wire to the main port (green). then plug in the pink one your center/subwoofer, then the blue one side speakers. It automatically configures those input ports to now be out put ports. VIOLA!!! you have full surround sound. (Not as premium as a dedicated sound card, but it works just fine.
- If you need a mic, buy a USB mic or headphone/mic set. If you still need a premium sound card, rest assured that the many USB 3 ports on the back of the PC will gladly take an external sound card, which will work just fine also.
A:AnswerThere are three display ports. To get the HDMI to work you need a display port to HDMI adapter or dongle.Then you can plug your HDMI cable from the monitor into the dongle or plug the Display port adapter cable into your monitor
A:AnswerNo, it's not true. As laid out in the specs, this computer has several internet connection options, including next-generation wireless connectivity and Ethernet.
It connects to your network or hotspots on all current Wi-Fi standards. Connect to a Wireless-AC router for speed nearly 3x faster than Wireless-N. The Gigabit LAN port also plugs into wired networks.
A:AnswerOS is installed on the SSD not the HDD. But you could change it I guess. However if you are planning on swapping the SSD to something larger, not this the SSD in this PC is M.2 SATA SSD and not the 2.5" Inch form factor.
As long you use the same Microsoft Account the OS Key will transfer based on the Microsoft account, no need to renter a key.
A:AnswerThe RX 580 is an excellent GPU and would be more than enough to run all the modern AAA titles on the highest settings with solid frame rates. If you wanted to change the GPU you always can but the PSU may need to be upgraded.
A:AnswerIt's a proprietary model. I think HP calls it their Sunflower motherboard. You can look it up on their website. You can't really transfer it to another case because the mount holes are different from ATX. I tried. I ended up buying a MSI Tomahawk B450 and transferring the rest of the parts to another case. You'll also need a different power supply as the included one is also proprietary with no 24-pin motherboard connector and only 2 SATA power connectors. Get a better CPU cooler as well as the included one is barely adequate
A:AnswerIt's about the same size as a normal ATX motherboard, but it is proprietary. The mount holes don't line up with normal PC cases. And the front connectors (USB, sound) are built directly into the motherboard, as opposed to having headers that would connect via cable. It's a unique motherboard.
A:AnswerMy father had the same exact problem with his Oculus Rift (HDMI not detected) and the fix was to go to amd's official website and download the drivers. After that, the little light on it vr headset went from Orange to white and it works great now.
A:AnswerI was having the same issue. It seems to be heat buildup and it only happens for me while playing high power games. If I leave the side of the case off it never happens. I'm going to need to get some extra case fans for it I guess. Disappointing that this would happen on a stock build from a reputable company.
As far as the game codes, for me they're on the receipt that printed out.
A:AnswerThe design of the parts makes substituting or adding hardware very difficult. It's a compact tower, so the parts wrap about so that even the door-side is half covered by parts, and is actually where the disc drives are housed.
