Questions & Answers

Q: QuestionDoes this TV support high dynamic range?

• A:Answer No, this TV does not support high dynamic range.

Q: QuestionCan I connect headphones to this TV?

• A:Answer Yes, you can connect headphones to this TV using the headphone jack.

Q: QuestionHow many batteries does the remote control require?

• A:Answer The remote control requires two AAA batteries.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has a total of two HDMI ports.

Q: QuestionWhat type of sound technology does this TV use?

• A:Answer This TV uses DTS Virtual-X sound technology.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring technology using Apple AirPlay.

Q: QuestionHas anyone experienced a extremely loud buzzing noise that last several minutes before the TV then shuts off itself - which is a good thing because you cannot shut it off when it does that. It’s happened several times so I think I should return it.

Asked 2 months ago by Brisa.

• A:Answer Yes I did. It is now in repair.

  Answered 2 months ago by HarrVerified Purchase

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Q: QuestionWill this tv work with just an antenna?

Asked 5 months ago by Anonymous.

• A:Answer Yes, here in Queens NY I get more than 80 over the air channels.

  Answered 5 months ago by fredVerified Purchase

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Q: QuestionWhy is this TV so inexpensive? It costs less than an air-fryer. In what respect will the low price make sense, if I buy it? Poor sound? Lousy picture? Why so cheap?!

Asked 6 months ago by Margaret.

• A:Answer Well mine quit being responsive and very delayed 3 days after the return period was over lol so maybe that’s why.

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionNeed someone to come to my House my tv is not working

Asked 5 months ago by Anonymous.

• A:Answer I have six insignia tvs in my game room and several other items over 15 years old no problems

  Answered 4 months ago by Anonymous

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Q: QuestionWhat is the quality of viewing angles?

Asked 6 months ago by Andie.

• A:Answer My viewing angle is pretty much straight on...... The unit is in my bedroom, directly opposite my bed. So, not like I move around a lot in there. But, when walking around in my bedroom, I can see the TV well from all angles. So, while limited in my use area, it DOES perform well!!

  Answered 6 months ago by Wharfcreek

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Q: QuestionHow do you attach an external antenna?

Asked 4 months ago by Ekewaka.

• A:Answer Through the co-ax Jack just like every other television set ever made. SCANNING for local channels is unnecessarily limited though but that’s a softwear design choice that they COULD fix if they wanted to.

  Answered 1 month ago by KenZVerified Purchase

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Q: QuestionWhat is the standard warranty on this TV?

Asked 6 months ago by Stella.

• A:Answer Warranty Warranty - Parts 1 year 1 Year Limited Warranty 1 year 1 year Warranty - Labor 1 year 1 Year Limited Warranty 1 year 1 year

  Answered 5 months ago by Zerstoren

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Q: QuestionCan I turn in my old TV?

Asked 1 day ago by Pit.

• A:Answer Hello Pit, thank you for your question. Yes, you can turn in your old TV. Best Buy offers a TV and electronics recycling program, and most TVs can be dropped off at your local store for responsible recycling. Depending on your location and the size of the TV, there may be a small fee, but many models are accepted at no cost. You can check the exact details on Best Buy’s Recycling page or ask your local store for guidance. Sudeep | Insignia

  Answered 13 hours ago by InsigniaCustomerSupport

  
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Q: QuestionShortly after purchasing the tv's, one of them would randomly make very loud machine gun-like noises and the screen turns to static. Two months later, the other one is doing it. The tv's are only 3 months old. Can it be fixed? Why is it doing this?

Asked 2 weeks ago by Britt.

• A:Answer No

  Answered 1 week ago by GeracerTVerified Purchase

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Q: QuestionI am having trouble with the audio. When I turn on the tv it doesn’t work. I need to unplug it and then restart it in order to work.It happened every once in a while now it’s almost every time I turn it on. What can I do in this case?

Asked 2 weeks ago by gumby.

• A:Answer No

  Answered 1 week ago by GeracerTVerified Purchase

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Q: QuestionI seem to be having issues with audio, I’m trying to play games but when during cutscenes I can’t hear character voices but I can hear them when walking around as ambient audio. I’ve tested many setting but I can’t figure out why.

Asked 1 month ago by Danny.

• A:Answer I don't think that that's the problem with the team the TV works real good to me

  Answered 2 weeks ago by user162600Verified Purchase

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Q: QuestionDoes it come with the screws to mount the bracket to hang on the wall?

Asked 1 month ago by FrankieR.

• A:Answer No

  Answered 1 month ago by CharlesG53Verified Purchase

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Q: QuestionDoes this TV Support Fandango/vidu

Asked 1 month ago by Roger.

• A:Answer Yes

  Answered 1 month ago by BobbyBeanzzVerified Purchase

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