Questions & Answers

Name: Insignia™ - Wi-Fi Smart In-Wall Light Switch - White
Brand: Insignia™
SKU: 5884100
Price: 39.99 USD
Rating: 3.5 (347 reviews)

Insignia™ - Wi-Fi Smart In-Wall Light Switch - White

Model:: NS-CH1XIS8; |
SKU:: 5884100

User rating, 3.5 out of 5 stars with 347 reviews.

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QuestionJust noticed 4 wires, please explain? Would seem incompatible with normal home wiring.
Asked 7 years ago by OldCarGuy.
- Answer Not incompatible. Normal wiring is three wires - black, white, and copper. The black is the "hot" wire, the white is the neutral, and the copper is the ground. When you put a switch in a circuit you now have 6 wires - three coming in and three going out. Since the switch cuts the power on and off, there will be a black wire coming into the switch and a black wire leaving. The whites are normally just connected together with a wire nut and the coppers are connected together with a wire nut or grounded to a metal junction box. So the new switch has four wires. Follow the directions. The white gets connected to the other two whites, The black gets connected to the incoming black. The blue gets connected to the outgoing black, The ground (green?) gets connected to the other two coppers or just taped off. Follow the directions. It is important to connect the switch's black wire to the INCOMING house black so that the switch has power to run the circuitry in the switch. Hope that helps. If you don't understand, call an electrician.
  Answered 7 years ago by Blufoxx
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QuestionOne of my switches started blinking green at the LED light. What does this mean? I’m still able to use it normally it’s just annoying at night.
Asked 7 years ago by Robert.
- Answer Means not connected to wifi anymore....hold button at bottom of switch for 15 second till here a click to rest....or pull off cover plate and there is a pin hole on right side, stick a paper clip into hole for 2 seconds to reset and then do the 15 second reset as well....if that fails re boot your own wifi...if that fails return it
  Answered 7 years ago by Tuftsy
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QuestionI was wondering if these get installed to existing wall plates or if it has its own. I currently would like to use this for my basement and the location has a double switch wall plate. I really just want it for one side and not sure if I can use this.
Asked 8 years ago by Luna.
- Answer You can use the plate that comes with it or any plates that you find elsewhere. I currently have 3 of them in one 4-plate. They are standard size for all wall plates.
  Answered 8 years ago by Gi1es
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QuestionDoes this item work with Amazon Alexa or Google home?
Asked 8 years ago by Presler.
- Answer Yes, this device works fine with Amazon Alexa or Google Home.
  Answered 8 years ago by DIPTIMAN
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QuestionBought the new Insignia smart switch and installed two of them. They control the lights but when trying to connect to internet it comes up with registration call failed reset and try latter....I have done repeatedly and nothing, what can be done, it is l
Asked 8 years ago by mikeeeee.
- Answer I had the same issue with two insignia smart outlet switches. In the user manual for those, there are directions on how to preform a factory reset. I factory reset both switches then went through the steps to connect it to my wifi. It worked perfectly and I never got the error message again. Find out how to factory reset the in wall switches and try to connect again, that should do it.
  Answered 8 years ago by Tdev04
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QuestionDoes insignia have an add-on switch that will allow me to use this switch as a 3 way switch?
Asked 7 years ago by Tim.
- Answer No
  Answered 7 years ago by SteveC
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QuestionIs it possible to use this as a light switch for an existing 3 way circuit. We have switches on two sides of the room that control the same light. Can I put this on one end and leave the end as a normal light switch ?
Asked 7 years ago by Nick.
- Answer No. Can only be used to replace a switch in a circuit with one switch.
  Answered 7 years ago by Anonymous
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QuestionCan this switch be programmed to turn on between a certain time slot for example 5pm-6am?
Asked 7 years ago by Joveri.
- Answer Yes. On the app go to schedules and set it there.
  Answered 7 years ago by Gabe
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QuestionI added/md’fied an external wall mounted light switch to a pull chain operated ceiling light. (Well, an e’trician did). I know the wire that goes to the the switch is just two wires. Q:Will I be able to use this this switch with My HomeKit setup? Thx
Asked 7 years ago by Buttercrud.
- Answer No, you will beed a neutral wire. Neutral, Line and Load are all required.
  Answered 7 years ago by Frog
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QuestionI understand that the switch itself will only turn lights on and off--but if you have dimmable LED bulbs will the Echo be able to dim the lights?
Asked 7 years ago by HebronRedsFan.
- Answer No. Echo will not be able to dim the lights via this switch regardless of what type of bulbs you use.
  Answered 7 years ago by JoeN
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Questioncan you operate these switches manually?
Asked 8 years ago by steve.
- Answer Yes you can operate the switch manually as well as with the app and Amazon Alexa
  Answered 7 years ago by Woody
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Questioncan you use this to control a ceiling fan ?
Asked 7 years ago by milo.
- Answer To turn it on or off yes.
  Answered 7 years ago by jdmac29
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QuestionI'm replacing the on-off switch to my lamp post with an In-Wall timer. The house wiring in the box has a black, white and ground wire. The new timer has a black, white, red and ground wire. Can this timer be used? What do I do with the red wire?
Asked 6 years ago by Anonymous.
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QuestionInsignia says they will no longer support these switches so the money I spent on having a smart home I could have saved and just kept my old ones DO NOT BUY FROM THIS BRAND what am I suppose to do with these now?
Asked 6 years ago by Fergy.
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QuestionKeeps saying “not compatible” every time I try to set it up. I downloaded both apps and my iPhones uptodate lol please help
Asked 7 years ago by Frustrated.
- Answer I have an iPhone X latest IOS. Works fine. Make sure you first log into (create if needed) your BestBuy account. You have to make sure the device is listed/connected on your BestBuy account before you connect with the Insignia app. You also have to make sure your logged in to your BestBuy account in the Insignia app.
  Answered 7 years ago by Dave
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QuestionI have Insignia app on two iPhones, both logged in to the same account. One shows my two Insignia devices; the other says 'no devices added'. Alexa even knows about my devices. Do I have to 'set up new device' for each dev on each smartphone per person
Asked 7 years ago by Newsg83.
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QuestionIs this switch able to be used as dimmable
Asked 7 years ago by georgehb1.
- Answer No
  Answered 7 years ago by Gregory
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QuestionDoes this work with nest?
Asked 7 years ago by RyanStocks.
- Answer No it does not
  Answered 7 years ago by Gregory
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QuestionIs the switch dimmable?
Asked 7 years ago by Russ.
- Answer No it is not.
  Answered 7 years ago by Macdragonfl
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QuestionIs it possible and what is the procedure to integrate these switches into Samsung Smartthings?
Asked 7 years ago by Dan.
- Answer I haven't seen it yet, though there may be a work-around in the API desktop side. I just connected Insignia to Google Home to control them (when they actually worked).
  Answered 7 years ago by KPsquared
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Showing 1-20 of 60 questions

Questions & Answers

Insignia™ - Wi-Fi Smart In-Wall Light Switch - White

Q: QuestionJust noticed 4 wires, please explain? Would seem incompatible with normal home wiring.

Q: QuestionOne of my switches started blinking green at the LED light. What does this mean? I’m still able to use it normally it’s just annoying at night.

Q: QuestionI was wondering if these get installed to existing wall plates or if it has its own. I currently would like to use this for my basement and the location has a double switch wall plate. I really just want it for one side and not sure if I can use this.

Q: QuestionDoes this item work with Amazon Alexa or Google home?

Q: QuestionBought the new Insignia smart switch and installed two of them. They control the lights but when trying to connect to internet it comes up with registration call failed reset and try latter....I have done repeatedly and nothing, what can be done, it is l

Q: QuestionDoes insignia have an add-on switch that will allow me to use this switch as a 3 way switch?

Q: QuestionIs it possible to use this as a light switch for an existing 3 way circuit. We have switches on two sides of the room that control the same light. Can I put this on one end and leave the end as a normal light switch ?

Q: QuestionCan this switch be programmed to turn on between a certain time slot for example 5pm-6am?

Q: QuestionI added/md’fied an external wall mounted light switch to a pull chain operated ceiling light. (Well, an e’trician did). I know the wire that goes to the the switch is just two wires. Q:Will I be able to use this this switch with My HomeKit setup? Thx

Q: QuestionI understand that the switch itself will only turn lights on and off--but if you have dimmable LED bulbs will the Echo be able to dim the lights?

Q: Questioncan you operate these switches manually?

Q: Questioncan you use this to control a ceiling fan ?

Q: QuestionI'm replacing the on-off switch to my lamp post with an In-Wall timer. The house wiring in the box has a black, white and ground wire. The new timer has a black, white, red and ground wire. Can this timer be used? What do I do with the red wire?

Q: QuestionInsignia says they will no longer support these switches so the money I spent on having a smart home I could have saved and just kept my old ones DO NOT BUY FROM THIS BRAND what am I suppose to do with these now?

Q: QuestionKeeps saying “not compatible” every time I try to set it up. I downloaded both apps and my iPhones uptodate lol please help

Q: QuestionI have Insignia app on two iPhones, both logged in to the same account. One shows my two Insignia devices; the other says 'no devices added'. Alexa even knows about my devices. Do I have to 'set up new device' for each dev on each smartphone per person

Q: QuestionIs this switch able to be used as dimmable

Q: QuestionDoes this work with nest?

Q: QuestionIs the switch dimmable?

Q: QuestionIs it possible and what is the procedure to integrate these switches into Samsung Smartthings?

QuestionJust noticed 4 wires, please explain? Would seem incompatible with normal home wiring.

QuestionOne of my switches started blinking green at the LED light. What does this mean? I’m still able to use it normally it’s just annoying at night.

QuestionI was wondering if these get installed to existing wall plates or if it has its own. I currently would like to use this for my basement and the location has a double switch wall plate. I really just want it for one side and not sure if I can use this.

QuestionDoes this item work with Amazon Alexa or Google home?

QuestionBought the new Insignia smart switch and installed two of them. They control the lights but when trying to connect to internet it comes up with registration call failed reset and try latter....I have done repeatedly and nothing, what can be done, it is l

QuestionDoes insignia have an add-on switch that will allow me to use this switch as a 3 way switch?

QuestionIs it possible to use this as a light switch for an existing 3 way circuit. We have switches on two sides of the room that control the same light. Can I put this on one end and leave the end as a normal light switch ?

QuestionCan this switch be programmed to turn on between a certain time slot for example 5pm-6am?

QuestionI added/md’fied an external wall mounted light switch to a pull chain operated ceiling light. (Well, an e’trician did). I know the wire that goes to the the switch is just two wires. Q:Will I be able to use this this switch with My HomeKit setup? Thx

QuestionI understand that the switch itself will only turn lights on and off--but if you have dimmable LED bulbs will the Echo be able to dim the lights?

Questioncan you operate these switches manually?

Questioncan you use this to control a ceiling fan ?

QuestionI'm replacing the on-off switch to my lamp post with an In-Wall timer. The house wiring in the box has a black, white and ground wire. The new timer has a black, white, red and ground wire. Can this timer be used? What do I do with the red wire?

QuestionInsignia says they will no longer support these switches so the money I spent on having a smart home I could have saved and just kept my old ones DO NOT BUY FROM THIS BRAND what am I suppose to do with these now?

QuestionKeeps saying “not compatible” every time I try to set it up. I downloaded both apps and my iPhones uptodate lol please help

QuestionI have Insignia app on two iPhones, both logged in to the same account. One shows my two Insignia devices; the other says 'no devices added'. Alexa even knows about my devices. Do I have to 'set up new device' for each dev on each smartphone per person

QuestionIs this switch able to be used as dimmable

QuestionDoes this work with nest?

QuestionIs the switch dimmable?

QuestionIs it possible and what is the procedure to integrate these switches into Samsung Smartthings?