A:AnswerFor useful information on replacing the fresh air filter in your LG 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice, Stainless Steel, Model LRFXC2416S, please consult the following link: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-replace-the-fresh-air-filter-20152285515947. If you require further asistance with your LG product, please contact us through a private message on Facebook or X (Twitter) @LGUSSupport so that we may offer further support. ^Win
A:AnswerHi there, We're very concerned about the sounds that you're reporting regarding your LG Refrigerator. Please see the link that will explain what the noises me and why they may be occurring. We need for you to listen to the link and follow the prompts. If none of the steps work out, Please contact us directly at 800-243-0000 so that we can take a further look into what is causing this issue and get this resolved for you. Click the link https://tinyurl.com/22b3nutu. ~Tanisha
A:AnswerI have found that I can open that door and lightly rap on the ice maker to break the ice apart a little- it always works for us and doesn’t happen often
A:AnswerGet a new fridge, they all have this problem. Mine failed at 7 months. My friends had the same issue. If someone else is reading this, don't buy this fridge.
A:AnswerHi, The refrigerator shelves are adjustable to meet individual storage needs
Modular Door Bin: Interchangeable bins can be arranged to suit storage needs. Here's the manual for you to see the picture https://www.lg.com/us/support/manuals-documents?customerModelCode=LRFXC2416S&csSalesCode=LRFXC2416S.ASTCNA0&category=CT10000021&subcategory=CT10000062. ^Vanessa
A:AnswerHello there. This model has a dual evaporator, Fresher is better
Smart Cooling Plus technology is designed to maintain superior conditions within the refrigerator. The Linear Compressor and Dual Evaporators react quickly to humidity and temperature levels and help keep your food fresher, longer.
Meanwhile, strategically-placed vents in every section help to surround your food with cool, fresh air no matter where you put it. ^Vanessa
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
A:AnswerPlease reach out to our technical support team via private message on Facebook or Twitter @LGUSSupport use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that can offer assistance. You can also try seeking help on the customer forums at https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane