Questions & Answers

Q: QuestionHow long does the battery charge typically last?

Asked 2 years ago by CeeVee.

• A:Answer I’m not sure how long a single charge is supposed to last. I never check to see how much power is left because it’s designed so that you can use it and charge it at the same time. If I ever have one that gets low on power, I will just plug it in and keep using it. The charge seems to last several months. Running out of charge will never be a problem.

  Answered 2 years ago by DeanSVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this mouse have horizontal scrolling?

Asked 2 years ago by Carter.

• A:Answer Yes with the thumb wheel.

  Answered 2 years ago by PBG2021Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs the dongle a "unifying receiver?

Asked 3 years ago by rfriendly.

• A:Answer No, only works with the Bolt dongle or Bluetooth.

  Answered 3 years ago by JMNetgearVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I connect the mouse to my ipad?

Asked 1 year ago by MM.

• A:Answer Yes, you can connect the Logitech MX Master 3S to your iPad.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan you use it using Radio Frequency and not use Bluetooth?

Asked 1 year ago by Pacificvoyager.

• A:Answer Yes, the Logitech MX Master 3S can connect without Bluetooth using the USB adapter that comes with the mouse.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I use this on Thinkpad with windows 10? I’m curious now due to the compatibility questions.

Asked 3 years ago by Carter.

• A:Answer Hello, yes the Mx Master 3s will work with your Thinkpad. You can either connect it via the USB-A dongle or Bluetooth. -Danielle from Logitech

  Answered 3 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs this smaller than the other model?

Asked 3 years ago by Likmabols.

• A:Answer Same size

  Answered 3 years ago by ITGuyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this mouse have any customizable buttons? If so how many?

Asked 10 months ago by Mike.

• A:Answer 5 buttons and two wheels, all customizable.

  Answered 7 months ago by RyanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan the thumb wheel be configured to vertically scroll?

Asked 1 year ago by AJ.

• A:Answer The thumb wheel on the Logitech MX Master 3S is designed for horizontal scrolling and cannot be configured for vertical scrolling.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs this mouse sealed and not even opened its box?

Asked 1 year ago by Fergo.

• A:Answer Yes it is sealed and the USB thumb drive is in the box as well.

  Answered 7 months ago by AnitaLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this device able to switch between different devices.

Asked 1 year ago by akronguy.

• A:Answer upto 3; very easily

  Answered 1 year ago by AryanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionAre both MX Master 3s models compatible with Dell brand?

Asked 1 year ago by Novice.

• A:Answer I don't know whether the keyboard is, although I suspect that it is. The wireless mouse works with my Dell laptop perfectly.

  Answered 1 year ago by SteverinoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this have all the functionality for a mac as it does with PC? I've purchased Logitech (and other brands) of mice in the past for my Mac, and of often there is an asterisk that something doesn't work on the Mac (forward, reverse, etc)

Asked 1 year ago by TuckerdogNC.

• A:Answer I use it on both Mac and PC and as long as you use, and honestly have to use, Logitech options+, you get all the same functions.

  Answered 1 year ago by ChloeLVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this come with the same carrying case that Logitech provides as well?

Asked 2 years ago by Fred.

• A:Answer I think the case is sold separately

  Answered 1 year ago by AryanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionhow do I charge the mouse? I did not receive anything with the mouse to charge it

Asked 2 years ago by deb.

• A:Answer Mine has a USB C port for charging, cable was included in the box, but somewhat hidden.

  Answered 1 year ago by CspenserVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I still use this mouse while charging it, like my G933 headset?

Asked 2 years ago by RestartReady.

• A:Answer You can use the mouse while charging if your cord lenth is adequate.

  Answered 1 year ago by TomTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes it come with the bag

Asked 2 years ago by SK.

• A:Answer No. I saw a case for it on amazon

  Answered 1 year ago by stefVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHow does the color durability/cleanliness of the white/gray model hold up? Is it easily cleaned and maintain color, or does it start to dull and show dirt/wear? Always skeptical on light colored products maintaining their original appearance.

Asked 2 years ago by CaliShopper.

This question was asked about the related product: Logitech - MX Master 3S Wireless (USB-A) Laser Mouse with Ultrafast Scrolling - Wireless - Pale Gray

• A:Answer I regret getting the white one for work! You can definitely see the stains over by the thumb portion. It surprised me because I’m the type to wash my hands throughout the day, but excluding that, the mouse is amazing.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionMy MX Master 3S stopped working; I have had it for about 2 months. I tried charging it, tried the different buttons on the bottom, but it seems completely dead; is it done already?

Asked 1 year ago by Anonymous.

• A:Answer Same problem. I turn off and on Bluetooth. This is just not a good mouse.

  Answered 1 year ago by Tanks4ntnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)