Questions & Answers

Q: QuestionI am interesting in purchasing this product! I wanted to know if when purchased, is a coax cable provided?

Asked 4 years ago by Xigema.

• A:Answer No, it is not. A coax wrench is included but not the cable itself.

  Answered 4 years ago by WriteGirlVerified Purchase

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Q: QuestionWhat is the speed of this modem? Is it 200mbites or higher?

Asked 4 years ago by Jay.

• A:Answer Enjoy fast connections and effortless streaming with this Motorola cable modem. It's ideal for a variety of ultra-fast cable services for high-speed Internet thanks to its up-to 686 Mbps total network speed, and it has power surge circuits to help this Motorola cable modem withstand serious power fluctuations — even lightning strikes. So yes-higher than 200

  Answered 4 years ago by OnTheRoadVerified Purchase

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Q: QuestionDoes this work for At&T? Can I still set this up even though it’s an At&T router in the other room? Also can I use the At&t wifi to set it up?

Asked 4 years ago by Rita.

Q: QuestionWhat kind of modem i need buy to support security Cameras

Asked 4 years ago by Anonymous.

Q: QuestionHow long is the warranty on this modem? For how long will Motorola supply updates to their firmware on this modem? ie. Will they supply firmware updates past the warranty length?

Asked 4 years ago by Neetsie.

Q: Questionwill it work with Century Link

Asked 5 years ago by searchingforinternet.

Q: QuestionWill this modem work with Suddenlink cable internet service?

Asked 5 years ago by jackson.

Q: QuestionI am looking to replace my rent at Xfinity modem. If I purchase this modem do I need to buy a separate router if all I have is Internet?

Asked 5 years ago by Anonymous.

• A:Answer This modem is fine for internet for one pc, but if you want your internet signal throughout your living space (wi-fi), you will need a router. I bought a Google Nest router and have been very happy with it.

  Answered 5 years ago by abundantlifer38Verified Purchase

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Q: Questionwill this work with my Suddenlink internet

Asked 5 years ago by anonymous.

Q: QuestionWill this work with Wave Communications?

Asked 5 years ago by CHASE77.

• A:Answer This is from Wave’s owner’s manual: Any standard cable modem will work with Wave service. These instructions reference the Motorola Surfboard modem, but can be used with any model. If you have specific questions about your model of cable modem, please check the user’s manual, many of which are available on wavebroadband.com.

  Answered 5 years ago by SpiremanVerified Purchase

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Q: QuestionIs this modem dual-band or is it a single band?

Asked 5 years ago by Loriem.

Q: QuestionI'm looking to replace an old modem that is compatible with Centurylink for wifi. Will this model work, or if not, can you suggest others? Thank you! CJ

Asked 5 years ago by CJ.

Q: QuestionWill this modem work for Suddenlink cable Wi-Fi service?

Asked 5 years ago by wacat.

Q: QuestionIs this modem compatible with Charter and/or Spectrum cable service?

Asked 5 years ago by Thomas65.

• A:Answer Yes

  Answered 5 years ago by WiwiVerified Purchase

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Q: QuestionI have 4 TV's Comcast is charging me $8 dollars per tv per month do I need a modem and router to hook these TV's up and give there gear back to save some money

Asked 5 years ago by Ernie.

• A:Answer I am sick and tired of renting the modem too. However, this modem is only for internet. I plan to get rid of TV service and use streaming devices to want TV shows. You need a router if you have a lot of devices need to be hard-wired to the internet since there is only one port in the back of the modem.

  Answered 5 years ago by ZhenVerified Purchase

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Q: QuestionIs this modem compatible with Century Link. Help! Need a modem that works with Century Link and compatible with Netgear nighthawk router. Can not be a combined router/modem......modem only!

Asked 5 years ago by Mary.

Q: QuestionWill this work with Atlantic Broadband

Asked 5 years ago by Anonymous.

• A:Answer It should work just fine. A simple search for approved modem on the Atlantic Broadband site produced this list from 15 Feb 2019: https://atlanticbb.com/sites/default/files/545822_Approved_Modem_List_February_15th_2019.pdf There are other modems in this list with similar capabilities that support the same technologies used by this one. If you still have questions try calling Atlantic Broadband and ask if the modem is supported. If this a creditable company they should answer your question directly.

  Answered 5 years ago by TechyVerified Purchase

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Q: QuestionDoes it work for optimum online?

Asked 5 years ago by Jack.

• A:Answer Yes, it works with Optimum online.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this compatible with Cox phone service?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this is compatible with Cox phone service.

  Answered 5 years ago by CommunityAnswer

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