Questions & Answers

Q: QuestionDoes the doorbell have any features to deter unwanted visitors?

• A:Answer This smart doorbell has human detection technology and facial capture to alert you to visitors.

Q: QuestionWhat is the maximum distance for the night vision feature?

• A:Answer The night vision feature on this doorbell has a maximum range of up to 30 feet.

Q: QuestionDo I have to buy a monthly membership to use this? Or do I buy it and it's actually MINE?

Asked 4 months ago by Coyote2122.

• A:Answer Great question—and no, you do not need a monthly membership to use the Night Owl 1080p Wi-Fi Smart Video Doorbell. Once you purchase the doorbell, it's yours. It includes: Free local recording to a compatible Night Owl recorder or device No required subscription for basic features like live view, motion alerts, and 2-way audio Optional Night Owl Protect Cloud storage is available if you want extra backup, but it's not required If you have more questions, our Support Team is happy to help at 1-866-390-1303. —Night Owl SP Digital Support Team

  Answered 3 months ago by Night Owl

  
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Q: QuestionDoes this doorbell operates an existing mechanical doorbell chime or do I have to purchase a chime ?

Asked 1 month ago by Fefoland.

• A:Answer It will operate your existing doorbell.

  Answered 1 month ago by BobbVerified Purchase

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Q: Questiondoes it operate on battery as well

Asked 5 months ago by pertinent.

• A:Answer Hello, This Doorbell will have a small amount of battery charge just enough to be paired with the Night Owl Protect Application. after this initial setup the doorbell will need to be hard wired to an existing ring bell electrical grid in your home.

  Answered 5 months ago by Night Owl

  
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Q: QuestionI want to buy the db-wnip2 to add to my Night Owl DVR, but I don't have a doorbell or chime. I only want the chime from my Night Owl phone app. Will iit work? The video says it won't but doesn't say why not or how to make it work.

Asked 6 months ago by zip.

• A:Answer Great question! The Night Owl DB-WNIP2 Smart Video Doorbell can send push notifications to your phone through the Night Owl Protect app, even if you don’t have an existing doorbell or chime. However, to clarify: ✅ Yes, you can receive app alerts and view live video through the app without having a physical chime installed. ❌ No, the doorbell does not produce a chime sound on your phone like a ringtone by default. The mobile notification is a standard push alert, not a customizable chime or audio alert. If you’re looking for a chime-like sound from your phone, you can enable custom notification tones in your phone's settings for the app. The doorbell itself also has an optional plug-in chime accessory (sold separately) if you'd prefer a physical sound indoors. — Night Owl SP Digital Support Team

  Answered 5 months ago by Night Owl

  
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Q: QuestionCan i add a 2nd smart phone and my pc for my doorbell camera

Asked 7 months ago by Doorb.

• A:Answer Yes

  Answered 1 month ago by BobbVerified Purchase

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Q: QuestionCan this be stored locally does it have onvif/rstp support for nvr recording

Asked 8 months ago by Rudy.

• A:Answer Yes it can be stored on your WNVR or through the app.

  Answered 1 month ago by BobbVerified Purchase

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Q: QuestionAn earlier model had an angled base plate to improve the field of view. The newer edition does NOT include that improvement- only a flat base plate. This is a gross oversight to exclude this added feature that enhances the field of view.

Asked 10 months ago by JohnnyBoy.

• A:Answer Thank you for the feedback and sorry to hear you are not happy with your doorbell. We have provided your feedback to our product development team and hope that they can bring a solution for us to make available for sale in the future. Thanks, Night Owl SP Digital Support Team

  Answered 10 months ago by Night Owl

  
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Q: QuestionDoes it connect to 5g

Asked 10 months ago by Baba.

• A:Answer Thank you for the question and happy to help. Yes, our products can connect to 5G. Thanks, Night Owl SP Digital Support Team

  Answered 10 months ago by Night Owl

  
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