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  • QuestionIs a subscription required for all features of the Starter Set?

    • Answer A subscription, while optional, is not required for the Starter Set.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of alerts does the Battery Doorbell send?

    • Answer The Ring Battery Doorbell has Smart Alerts that can recognize both people and packages.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy does the Indoor Cam have a removable Privacy Cover?

    • Answer The Indoor Cam has a removable Privacy Cover so you can turn off the audio and video with a simple swivel.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum operating temperature for the Starter Set?

    • Answer The maximum operating temperature for the Starter Set is 120 degrees Fahrenheit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Indoor Cam have night vision?

    • Answer The Indoor Cam provides a clear image at night with its Color Night Vision feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan u add another ring door bell to another door or do I need to buy an entire 2nd kit?

    Asked by Franny.

    • Answer Hi Franny. Thank you for taking the time to ask us your question. Yes, you can purchase an additional Ring doorbell separately and add it to your home. Once you download the Ring app and set up your Ring account, you can add devices to your location. Hi Neighbor. Thank you for your question. Yes, the Ring Chime is very easy to set up. Simply plug the Ring Chime into a standard wall outlet and follow the steps in the Ring app to finish the setup. Once the Ring Chime is on your Ring account, you can connect it to your Ring devices and receive alerts. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionIs it easy to mount it on the wall- are wires involved & screws

    Asked by Lacheeks.

    • Answer Hi Lacheeks. Thank you for taking the time to ask this question. Yes, the Ring Battery Doorbell is designed to be a DIY home security solution. Connecting the Ring Battery Doorbell to an existing doorbell system for continuous charging is optional. The installation does require screws to attach it to the surface you are mounting it to. However, we do have a Ring No-Drill Mount (sold separately). The Ring No-Drill Mount uses a strong non-damaging adhesive to keep your doorbell securely attached to the wall. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHi, is the battery inside the Ring door bell removable or I can only charge it by connecting the doorbell to the USB charger?

    Asked by Cheng.

    • Answer you would need to remove the door bell itself to charge it. Pretty easy to remove but you would have to plan to not have it at your door while it charges.

      Answered by DikshyaS

  • QuestionCan the indoor camera be placed on a screened porch

    Asked by LC.

    • Answer Hi LC. Thank you for reaching out to us with your question. No, the Ring Indoor Cam and its accessories are for indoor use only. The Ring Stick Up Cam is a versatile camera that goes almost anywhere, indoors or out. Plus, it's weather-resistant and comes in 4 different power options: battery, plug-in, solar, and Power over Ethernet. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDo any of the ring cameras come with an external chime that plugs into your outlet indoors?

    Asked by AnitaCarol.

    • Answer They don’t come with it, there are bundles that can be bought that include it. For the most part it’s a separate purchase

      Answered by KEVINS

  • QuestionIs a smart phone required or can I use it from my laptop?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Yes, a smartphone or tablet is required to setup, configure, and manage Ring devices. The Ring app requires iOS 15 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan a solar charger be added to this device

    Asked by cstaff.

    • Answer Hi carm. We appreciate the time you have taken to ask this question. Yes, the Ring Battery Doorbell can connect to a Ring Solar Charger. The device's battery level may vary based on the amount of direct sunlight the solar charger receives. It is important to ensure that your Ring Solar Charger is installed correctly and that it is receiving enough direct sunlight to operate as intended. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow many people can use the aplication at home

    Asked by Chucha.

    • Answer Hello Chucha. Thank you for taking the time to reach out to us with your question. You have the option to share one or more Ring devices with as many shared users as you like. A shared user cannot change system settings or account information but can view cameras and view and share videos. Access to particular cameras can be granted or taken away by the owner. If you have a Ring Alarm system, the shared user can also arm and disarm the Ring Alarm system and unlock any lock they've been given access to by the owner. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this work with a dual band router?

    Asked by Anonymous.

    • Answer It should

      Answered by RR2018

  • Questionhow do you mount a side-mounted doorbell

    Asked by slb1.

    • Answer Hi slb1. Thank you for reaching out to us with your question. You can achieve your ideal setup and viewing angle using a Ring Wedge Kit or Ring Corner Kit (sold separately). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIf someone breaks in will there an alarm sound

    Asked by Anonymous.

    • Answer Hi. Thank you for taking the time to ask this question. No, the Ring Battery Doorbell and Ring Indoor Cam alarm can be toggled on manually through the Ring app. However, if you are looking for automatic announcements to visitors, you can enable the motion warning feature. Motion Warning is a voice announcement feature that can play when motion is detected on select doorbells and cameras such as the RIng Indoor Cam (2nd Gen.), letting visitors know your home is protected by Ring. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • QuestionHow high from the ground do I install, is 5 feet acceptable

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Doorbells should be mounted 48 inches (1.22 meters) from the ground for optimal motion detection. The camera on your Ring doorbell has a wide field of view and does not need to be mounted higher or lower to view approaching visitors. If mounted too high or too low, you may encounter inconsistent motion detection or undesired motion events. You can use a Ring Wedge or Corner Kit to change the angle of your doorbell and improve the view and overall performance of the device. If your home has angled siding, stairs, changes in elevation, or a path leading to the door, you might need to use a Wedge Kit to adjust the vertical angle. If you are installing your doorbell on a corner or adjacent wall, you can use a Corner Kit to adjust the horizontal angle. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this setup have an app for your smartphone. Will you also get notifications on your phone

    Asked by Duneking.

    • Answer Yes

      Answered by KEVINS

  • QuestionDoes this connect to a android phone

    Asked by Fluff.

    • Answer Yes

      Answered by JessicaHart21

  • QuestionIs the bracket on this model backwards compatible with previous Ring camera generations (2 security screw models)?

    Asked by Nagon.

    • Answer Hi BestBuyer. Thank you for reaching out to us with your question. No, the Ring Battery Doorbell is not compatible with previous generation mounting brackets. The included mounting bracket will need to be used for installation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring