Questions & Answers
- Model:
- 8VRSLZ-0EN0
- |
- SKU:
- 6402552
Highly rated by customers for: Video Quality, Ease of use, Security
Page Showing 21-40 of 245 questions
Q: QuestionCan you connect more than one phone to the Ring 3?
Asked by Lulu.
- A:Answer Yes! My wife, my daughter, and myself are all connected to the ring with our own accounts. There is a place in the ring app where you can grant people access at various levels of access.
Answered by GeekDad
Q: QuestionWhy is it only in satin nickel and not venetian bronze?
Asked by Lena.
- A:Answer Different colors are available. Bust must be ordered from ring.
Answered by Impressive
Q: QuestionHi, I just got my Ring 3 with a BLUE screwdriver. I can't remove the safety screw, it seems as if it has a plastic protector because I can't see the safety screw from the bottom. Can anybody please help me?
Asked by Ring.
- A:Answer Perhaps the safety screw was never installed? Try just removing the cover. If it comes off then the safety screw was never installed. If you get resistance then it's in there. If you can't get into position to see the safety screw area, Try using your phone to take a picture of it. Then you can view it to see if you see the screw in place. It's frustrating that the screws are sooo darn tiny! Good luck!
Answered by Delise
Q: Questioni want to purchase this for my parents. They both have iphones and an echo will this sync to all those devices? Do you have to pay for a services for this to work or is it all thru the ring app?
Asked by spidey.
- A:Answer No outside service needed to use this product, works great with the free Ring app. Works great with iPhones.I was told that Ring works great well Alexa and Sonos products which we also have, we just haven't needed to use with our Ring. You may want the additional plugin "doorbell." We are so happy with this product that we are adding to the system and adding Ring cameras to our animal barn so we can check on their safety through the winter months.
Answered by Foxracers
Q: Questionhow long does the battery last on one charge?
Asked by bless.
- A:Answer It depends on your settings and how much movement you have. I had it on battery only for a week and a half and the battery went from 100% to 82%. I finally got it hard wired to my original doorbell wires and that is much better!
Answered by GothamBaby
Q: QuestionDo the ring doorbell 3 also come with a battery like the doorbell 2 or do they have to be wired?
Asked by Ozsmokes0420.
- A:Answer Hi Ozsmokes0420, Great question! Yes, the Ring Video Doorbell 3 comes with a battery. The Ring Video Doorbell 3 is a battery-powered device that can be installed without existing wiring or a chime kit. The battery is charged using a common micro-USB cable (an orange one is included in your Ring box). If you do not have an existing chime kit, physically installing your Ring Video Doorbell 3 without an existing doorbell is a simple process. Visit our support center for a step-by-step guide: https://support.ring.com/hc/en-us/articles/360040818431-How-to-Physically-Install-Your-Ring-Video-Doorbell-3-Without-an-Existing-Doorbell. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern. All the Best, Nicole with Ring
Answered by Ring

Q: QuestionWHAT LINKSYS ROUTER SHOULD YOU BUY TO USE WITH RING 3
Asked by SKATEBOARD.
- A:Answer I actually first brought a linksys router but then returned it and ended up buying the NETGEAR - Nighthawk X4 AC2200 Dual-Band Wi-Fi Range Extender - White. I just plugged it in my living room (which is close to the RING DOORBELL). This helped because I was getting the notice on my phone that the connection was weak. Worked well and no longer have an issue.
I would recommend:
Answered by Yoyo
Q: QuestionI have an I phone. Is this bell compatible with i-phone? As I understand in general, you just mount this bell on the door and get an app, which is directing you the way to use bell? Does battery need to be charged before using bell? Thanks!
Asked by Vicka.
- A:Answer Hi Vicka. Thank you for asking! Yes, the Ring app is needed for Ring devices and can be downloaded on iOS 14 and above. The Ring Video Doorbell 3 should be fully charged and connected to your home's wifi prior to installation. It requires an 802.11 a/b/g/n wifi connection at 2.4 GHz or 5 GHz. We recommend a minimum upload speed of 2 Mbps per device. Visit our support center for more information. We also invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDOES ring 3 have hard wire and battery capabilities
Asked by papa1959.
- A:Answer YES
Answered by FREEZER
Q: QuestionCan this device be mounted directly on brick??
Asked by Vman.
- A:Answer Yes. It comes with anchors for multiple surfaces
Answered by Zagg
Q: QuestionIs this wired or just Wi-Fi. I can’t use a wired one.
Asked by Char.
- A:Answer Hello Char, The Ring Video Doorbell 3 Plus runs on a removable, rechargeable, quick-release battery pack (one is included in the box). The doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionI share my neighbor’s internet. Will this kind of set-up work with a Ring3?
Asked by PamS.
- A:Answer Hello PamS, Great question! A high speed internet connection @2.4 GHz 802.11 b/g/n is required in order for the Ring Doorbell 3 to perform properly. The Ring Video Doorbell 3 requires a minimum speed of 2 Mbps upload and download at the mounting location of the Ring device. Here is more information regarding the Ring Doorbell 3 device, to assist you in making an informed purchase decision regarding your shared internet network: https://support.ring.com/hc/en-us/articles/360040414012-Ring-Video-Doorbell-3-Information. For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionCan you get two cameras for front and back door.
Asked by Don1.
- A:Answer Hello Don1, Thank you for your interest in home security through Ring. Yes! You can set up multiple Ring Video Doorbell 3 devices at your home. The Ring app will provide in-app guidance to set up each of your doorbells, and select their respective installation locations. For further tips, tricks or to start a conversation, please visit our community forum at https://community.ring.com/ Regards, Marlom at Ring
Answered by Ring

Q: Questioncan you have one the front door and one on the back Patio?
Asked by John.
- A:Answer Hello John, Great question! Yes, you can have multiple Ring Doorbells at your home. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
Answered by Ring

Q: QuestionDo need a subscription or additional services to use the Alexa monitor? We do not have Alexa.
Asked by Anonymous.
- A:Answer Nope, just a cell phone, tablet or desk top. Down load the app and you're set.
Answered by KCJim
Q: QuestionWhat’s the difference between the ring 3 and the 3 plus
Asked by MarkC.
- A:Answer I'll tell you what the sales person told me: There isn't one. Besides the price there really isn't a difference. They have the same exact features. However, the plus does have a wider range of motion. I believe it's about 5 feet on each side
Answered by beck2
Q: QuestionIs it easy to steal? And must I use my iphone or does it come with a device to view video?
Asked by Weltans.
- A:Answer It contains a motion detector and video. Would not be easy to steal and you would have video of person tampering with it. You can use it with your iphone or an Echo 5 or similar device (additional purchase).
I would recommend:
Answered by JHSr
Q: QuestionI live in an apartment. Does this work, if so, what all is needed to hook it up.
Asked by ginger.
- A:Answer Ginger, You need the Peephole camera (https://ring.com/products/door-peephole-security-camera). Make sure that you are allowed to have it. I currently rent and my lease doesn't allow it.
Answered by JosehA
Q: QuestionDo you just screw this into the outside wall of the house? If so, what keeps someone from taking it?
Asked by Vicki.
- A:Answer The big dog, just kidding. the Ring covers the installation points and the cap has a security screw. It is mostly plastic so it can be ripped off but even if it was metal that would be as easy.
Answered by RanD
Q: QuestionHi - can this be applied to stucco or is that a poor choice for the installation of the Ring? Thank you!
Asked by derbygirl.
- A:Answer You can mount it to stucco. I would worry that your wifi signal may be weakened by the wire mesh the stucco is applied to. I would strongly suggest testing your wifi near your existing doorbell or where you want to mount your Ring doorbell with your phone. Do a few speed tests and ensure you can get decent signal and internet speed there. Mounting may require additional hardware for stucco that you may need to buy at a home center. The kit includes screws and plastic anchors but you may need longer screws or different kinds of screws to drill cleanly through the stucco without damaging it.
Answered by GeekDad
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