A:AnswerHi Vicka.
Thank you for asking! Yes, the Ring app is needed for Ring devices and can be downloaded on iOS 14 and above. The Ring Video Doorbell 3 should be fully charged and connected to your home's wifi prior to installation. It requires an 802.11 a/b/g/n wifi connection at 2.4 GHz or 5 GHz. We recommend a minimum upload speed of 2 Mbps per device. Visit our support center for more information.
We also invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHello Char,
The Ring Video Doorbell 3 Plus runs on a removable, rechargeable, quick-release battery pack (one is included in the box). The doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz).
Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello PamS,
Great question! A high speed internet connection @2.4 GHz 802.11 b/g/n is required in order for the Ring Doorbell 3 to perform properly. The Ring Video Doorbell 3 requires a minimum speed of 2 Mbps upload and download at the mounting location of the Ring device. Here is more information regarding the Ring Doorbell 3 device, to assist you in making an informed purchase decision regarding your shared internet network: https://support.ring.com/hc/en-us/articles/360040414012-Ring-Video-Doorbell-3-Information.
For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Don1,
Thank you for your interest in home security through Ring. Yes! You can set up multiple Ring Video Doorbell 3 devices at your home. The Ring app will provide in-app guidance to set up each of your doorbells, and select their respective installation locations.
For further tips, tricks or to start a conversation, please visit our community forum at https://community.ring.com/
Regards,
Marlom at Ring
A:AnswerHello John, Great question! Yes, you can have multiple Ring Doorbells at your home. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
A:AnswerI'll tell you what the sales person told me: There isn't one. Besides the price there really isn't a difference. They have the same exact features. However, the plus does have a wider range of motion. I believe it's about 5 feet on each side
A:AnswerIt contains a motion detector and video. Would not be easy to steal and you would have video of person tampering with it. You can use it with your iphone or an Echo 5 or similar device (additional purchase).
A:AnswerGinger, You need the Peephole camera (https://ring.com/products/door-peephole-security-camera). Make sure that you are allowed to have it. I currently rent and my lease doesn't allow it.
A:AnswerThe big dog, just kidding. the Ring covers the installation points and the cap has a security screw. It is mostly plastic so it can be ripped off but even if it was metal that would be as easy.
A:AnswerYou can mount it to stucco. I would worry that your wifi signal may be weakened by the wire mesh the stucco is applied to. I would strongly suggest testing your wifi near your existing doorbell or where you want to mount your Ring doorbell with your phone. Do a few speed tests and ensure you can get decent signal and internet speed there.
Mounting may require additional hardware for stucco that you may need to buy at a home center. The kit includes screws and plastic anchors but you may need longer screws or different kinds of screws to drill cleanly through the stucco without damaging it.
A:AnswerHello,
The RVD 3 has a range of 30 feet and a field of view of 160 degrees. It is also water resistant and has a rating of IPX5.
If you have any additional questions, please visit us at ring.com/help or email us at [email protected].
Thank you,
Ring Team
A:AnswerHi Mooseman.
Thank you for you question today! Replacement screws, as well as any extra part of the Ring Video Doorbell 3 can be purchased from our Ring site. We have a Ring Spare Parts kit for every device we support available there for purchase.
If any additional information is needed regarding your Ring Video Doorbell 3 please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
