Questions & Answers
- Model:
- B08M125RNW
- |
- SKU:
- 11270177
$124.99Your price for this item is $124.99
Comp. Value: $149.99
The comparable value price is $149.99
Page Showing 41-60 of 88 questions
Q: QuestionCan you hook up additional security cameras with the ring pro?
Asked by Romae.
- A:Answer Yes. They have addition caneras
Answered by DanW
Q: QuestionI replaced my wired doorbell several years ago and took the bell part off the wall and threw it out, can I still use the wired Ring? Wires are still there, but can't get at the wire in the wall in the kitchen.
Asked by Pollyg.
- A:Answer You need to connect to the two spots where the doorbell is.
Answered by DanW
Q: QuestionDoes this model have venetian bronze faceplate
Asked by Shelly.
- A:Answer It appears the Ring Pro doesn't offer a bronze faceplate. I was hoping for the bronze as well....
Answered by PineCone
Q: QuestionDoes the Ring Pro have to have external power?
Asked by Anonymous.
- A:Answer Yes...doorbell power with the recommended VAC.
Answered by Zima
Q: Questioncan the doorbell work through a number of differant phones?
Asked by jock.
- A:Answer Yes. The ring app has a primary user but allows you to share access to who you want. Could also login as primary user on the different devices.
Answered by James
Q: QuestionDoes this doorbell need charged?
Asked by Anonymous.
- A:Answer No it does not. It receives power from your existing hardwire doorbell.
Answered by Anonymous
Q: QuestionI don't have a door bell..can I install this ring
Asked by Carolyn.
- A:Answer Yes, it’s not hard.
Answered by Anonymous
Q: Questionwill i be able to see the video from another country ?
Asked by antonio.
- A:Answer Hi antonio. Great question! Yes, if you subscribe to a Ring Protect Plan (including a trial), you can access your stored recordings, download them, or manually delete them one by one or all at once in the Ring app or by logging into your account on Ring.com from anywhere. Without a Ring Protect Plan, you can still view real-time video from Ring doorbells and answer doorbell notifications when they happen, but you don’t get video recordings of those events. Visit our support center for more information on how to view your videos: https://support.ring.com/hc/en-us/articles/360030587812-Video-Recordings. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.
Answered by Ring

Q: Questioncan this doorbell be connected through wifi
Asked by Radar.
- A:Answer Hi Radar. Yes, the Video Doorbell Wired connects to a 2.4GHz wifi network during the setup process. You can find instructions on how to set the Video Doorbell Wired up in the Ring app here: https://support.ring.com/hc/en-us/articles/360038168452-Ring-Chime-Pro-2nd-Generation-Information. All the best, Ashley from Ring.
Answered by Ring

Q: QuestionWhy can’t I connect to temp Ring Wi-Fi
Asked by Frosty.
- A:Answer Sometimes the app won't auto connect to the wifi. Make sure you are in good proximity of the router try again if it doesn't work skip that step and connect manually.
Answered by TonyB
Q: QuestionI have a renter that wants to access the ring doorbell. However, I deleted the app. Can he pick up this device?
Asked by Susan.
- A:Answer We just sold a house and left the Ring for the new owners. They can download the app and connect with their WiFi as long as no one else is connected.
Answered by Happy
Q: QuestionDoes it work with existing doorbell chime? I suppose no.
Asked by SmartTechBuyer.
- A:Answer Yes if you have the recommended VAC.
Answered by Zima
Q: QuestionCan I answer door bell anywhere I go
Asked by Kenny.
- A:Answer The answer is yes. As long as the doorbell is on the same internet network as your device that you are using.
Answered by Chipmunk6701
Q: QuestionI want it to be wired should I go with both battery and wired
Asked by Tony.
- A:Answer Hello, Tony. The Ring Video Doorbell Pro can only be hardwired to an existing doorbell transformer that is rated 16-24VAC, 50/60HZ. There is no battery option for this unit. Here is a helpful article with more detailed product information: https://support.ring.com/hc/en-us/articles/209622213-Ring-Video-Doorbell-Pro-Information. If you are interested in a battery Ring doorbell, you can review this link and determine which device best fits your needs: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison. If any additional information is needed regarding your Ring Video Doorbell Pro pre-purchase question, please reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you. Alexis, with Ring.
Answered by Ring

Q: QuestionI jusr bought it they are coming on Monday to install it can I talk to the person sat the front door. threw my phone
Asked by Tony.
- A:Answer Yes you can!
Answered by Lamb
Q: QuestionWill ring wired doorbell work with my existing chine?
Asked by Smitty.
- A:Answer I don't have a Ring chime. Mine is hardwired to the existing door bell.
Answered by Phil
Q: QuestionDoes the ring doorbell pro record the backyard
Asked by Jen.
- A:Answer Not if its installed in the front door.
Answered by Zima
Q: Questionmy apartment does not have an existing doorbell system. even though i have wifi, would i still need to buy the adapter cord?
Asked by maya.
- A:Answer Hello Maya, The Ring Plug In Adapter can be used with the Video Doorbell Pro. The following article lists out the features of the individual Ring smart doorbell models, along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionHow do you charge the base?
Asked by Customer.
- A:Answer No need to recharge, the Ring doorbell is wired to the doorbell low voltage supply.
Answered by Anonymous
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