Questions & Answers

1-10 of 134 Questions
  • Question
    What is the difference between Roku Express and Roku Express+? There is. $10 price difference.   (5 Answers)

    By Jan September 29, 2016.

    Answers
    • Best 
      Answer

      The Express is HDMI only, the Plus has the yellow/red/white AV outputs as well for older TVs not equipped with an HDMI port.

      By Bandit5150 September 29, 2016.

    • Question
      Do u hav to pay for Netflix with the Roku   (10 Answers)

      By carrie October 9, 2016.

      Answers
      • Best 
        Answer

        You do have to sign into a Netflix account and you have to sign up for Roku (create an account) and that requires you to attach a credit card or PayPal account. I don't think there is a way around that.

        By NiknVA October 20, 2016.

      • Question
        Is the streaming player better than just the Roku stick?   (5 Answers)

        By browngal September 29, 2016.

        Answers
        • Best 
          Answer

          The roku stick 2016 model is much much faster

          By Tim October 11, 2016.

        • Question
          How fast is this player? I have heard that it is slow and laggy, especially when navigating the Netflix app. What has your experience been?   (10 Answers)

          By Anonymous October 11, 2016.

          Answers
          • Best 
            Answer

            Not slow for me, never had a problem at all.

            By kevin October 19, 2016.

          • Question
            Can you watch Sling with this?   (5 Answers)

            By kland December 22, 2016.

            Answers
            • Best 
              Answer

              Yes. You can subscribe to sling through a Roku. There is a Sling channel app.

              By Cole December 23, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Do I need an smart tv to use roku?   (10 Answers)

            By jluis6403 October 30, 2016.

            Answers
            • Best 
              Answer

              Nope. In fact, if you have one you're not likely to get much use out of this. This is basically all the "smart" features of a TV packed into an external unit so that you can turn any screen into a smart TV.

              By Batlacitiachilan November 11, 2016.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Can you buy one for each tv and use them all at once?   (5 Answers)

            By Roku October 3, 2016.

            Answers
            • Best 
              Answer

              As long as you can log onto the streaming sites (Netflix, Prime, Hulu..etc) on multiple devices then you should be able to use individual Roku on each devise

              By Gr8dane October 5, 2016.

            • Question
              HELLO I have roku streaming stick from Walmart less than 2 months well I have a good box but my my remote is bad how do I get gét another one.   (5 Answers)

              By Carolyn October 23, 2016.

              Answers
              • Best 
                Answer

                Remove.the batteries, put them back,don't put the cover yet and press the purple button in the remote next to the end of the batteries for 5 seconds to re-boot it. Good luck!

                By Mack October 29, 2016.

              • Question
                Do you need any additional software downloaded to the Roku to watch local live TV?   (6 Answers)

                By MissTy October 18, 2016.

                Answers
                • Best 
                  Answer

                  No software needed i am very pleased with this device.

                  By etorres October 28, 2016.

                  • My Best Buy® Elite Member
              • Question
                I have a Amazon Fire Stick, so what is the difference   (5 Answers)

                By shortcake December 15, 2016.

                Answers
                • Best 
                  Answer

                  I have both, and there's not much difference. The FireStick makes you download apps to watch anything other than Amazon content, while the ROKU has some preinstalled and other "channels" that can be added like the apps. Also, my FireStick sits behind my TV, which interfered with my WiFi signal, so I had to get a short extender to drop it below the TV, something I did not need to do with this. I use Amazon, Netflix, and Hulu on both devices with no problem. The remote on the ROKU has buttons to take me to the one I want to watch, which is convenient.

                  By BeckyK March 8, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member

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