“I have a UN65KS9000 TV. Just got the soundbar today. TV does not recognize it. You’d think, Samsung/Samsung...plug and go. Nope. After 2 hours with customer service - use the optical cable until a TV update is available. TV is less than 4 years old. Crazy”
Answer This Question
1-1 of 1 Answer
Hi! Both the 65KS9000 and the HW-T550 support HDMI ARC connection. So that we can walk you through the connection setup and further troubleshoot any additional issues, please reach out to Samsung Audio Support at: • Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri • LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
Sorry, there was a problem. Please try again later.
