A:Answerread the manual. If you press the word freezer on the freezer door it will show various temperatures. I set mine to -2*. If you touch the word refrigerator (which is on the riight side of the same panel, you can change the temperature by pressing it. I keep my fridge at 38*
A:AnswerThe RS265TDRS and other Samsung refrigerators are self-defrosting, meaning the heaters in the walls cycle on and off periodically to help prevent frost from building up on the walls inside the freezer. This function cannot be disabled and should not effect the ability of the freezer to maintain its set temperature.
Thank you for the question,
Ms. Samsung
A:AnswerThanks for the questions. It's normal for a few drops of water to continue to come out when the lever is released, so Samsung recommends holding the glass under the dispenser for a couple of seconds after releasing it. However, if there are more than just a few drops, it's possible the water filter is clogged or partially clogged and needs to be replaced. The filter is designed to last about 6 months, but may need to be changed sooner if your household use surpasses the volume the filter was designed for (about 300 gallons), or if your water supply has a high level of impurities.
Regarding the second question, there are a number of products available that are specifically designed to clean real stainless steel. Simply follow the instructions on the package, being careful to apply them only to the stainless steel surfaces of the refrigerator. Another option is to apply a small amount of baby oil to the stainless finish using a clean, dry, lint-free cloth. This will not only clean the stainless steel, but can help prevent fingerprints from recurring.
Regards,
Ms. Samsung
A:AnswerI'm sorry to hear you're having difficulty dispensing water from your RS265TDRS refrigerator. Please make sure the Water function is selected on the control panel, then press the lever back to the first detent. The dispenser lever on this model has 2 stages; the first is for water and the second is for ice (see attached image).
It's also important to bleed air from the lines when installing or replacing the water filter. You can do this by pressing the lever for an extended period of time until water starts to flow, then continue to hold it until about 5-6 gallons of water are dispensed. If the filter becomes clogged or partially clogged, it may need to be replaced. Under normal circumstances, the filter should be replaced about every 6 months.
If none of the above suggestions helps to resolve the issue, please check the water line leading to the door as shown on page 14 of the user manual.
Thank you,
Ms. Samsung
A:AnswerThanks for the question. Please refer to the attached image showing the appropriate lighting configuration for the RS265TDRS. If yours differs, please call 800-SAMSUNG to speak with an agent who will be happy to assist you.
- Ms. Samsung
A:AnswerThanks for the question. Some types of real Stainless Steel are magnetic. The RS265TDRS does have a real Stainless Steel finish, so if magnets are sticking this is simply an indication of the type of metals that are in this particular stainless steel alloy.
- Ms. Samsung
A:AnswerThe letters "OF" on the display of your RS265TDRS indicate the Cooling Off mode has been activated. To cancel this mode, press the Lighting and Freezer buttons simultaneously for 3 seconds until a chime sounds and a numeric reading returns to the display, allowing you to set the desired temperature. The compressor should turn on in about 5 minutes and begin producing cold air.
- Ms. Samsung
A:AnswerYes, the temperature display on the RS265TDRS can be switched between Fahrenheit and Celsius by pressing the Lighting button for 3 seconds.
- Ms. Samsung
A:AnswerYes, the doors can be removed from the RS265TDRS for delivery. Please refer to the user manual, which comes packaged with the refrigerator or can be downloaded from Samsung's website, for instructions. Alternatively, you can contact Best Buy for assistance with delivery and installation.
- Ms. Samsung
A:AnswerIf you had the fridge shipped horizontally, then you didn't let it sit up right for about 6 hours to let coolant reach equilibrium again.
Unplug and let sit for 6hours, then try again. If not, you broke the cooling unit, return it.
A:AnswerIt's fine to remove the internal filter cartridge from the RS265TDRS as long as you have an external filtration system in place to remove mineral deposits or debris that could damage the water lines.
- Ms. Samsung
A:AnswerFrom what I see, the water system is designed to go THROUGH the filter, so no filter- no water. Bad filter, no water.
Bottom line, get a new filter.
A:AnswerThere are a few screws on the plate at the bottom of the doors where the water lines run. Mine was leaking from the orange line that goes to the freezer. Normally requires cutting and remaking the connection, but on mine the line was too short and required a new door.
A:AnswerSamsung recommends leaving at least 2" clearance on each side of the RS267TDRS, along with 2" above and behind it, to allow sufficient air flow and ease of movement. In addition, in order to gain full access to the drawers and interior of the side by side refrigerator, the doors should really be able to swing open to the full 135-degree angle. Please see the attached image from page 10 of the user manual for complete installation dimensions.
Thank you for your interest,
Ms. Samsung
A:AnswerLooks like 5. But it does seem like there is one at the top that is out. Will have to check that. I have had my fridge for about a month so would not expect any burnt bulbs that quick but who knows. Hope that helps.
A:AnswerWhile it is not unusual for the digital temperature on the display to vary by up to 4 degrees compared to the actual temperature in the refrigerator or freezer for several reasons, if you're measuring a difference of 6-11 degrees, your refrigerator may require service. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further.
Thank you,
Ms. Samsung
A:AnswerThe cabinet is 35&3/4"wide(36&1/20"with front leg attached)X29&13/32"deep(36&11/32"with door and door handle attached))X68&5/8"high(69&17/20"with door and hinge attached)