A:AnswerGreetings!
We are happy to answer your question about this Samsung refrigerator model.
I have shared a Samsung link below to help with understanding the operational sound(s) that come from our refrigerator models. The link also has an embedded video that you can watch in full.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Sudden temperature changes can break or crack the plastic door bins. When cleaning the door bins, do not use warm water on them when they are cold.
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146889348 to help our team pull up your information.
Leo
A:AnswerGreetings!
We understand the cause of your alarm on this Samsung refrigerator model. We are here to help.
I have shared a Samsung link below to help with your experience. The link has an embedded video which we encourage you to watch in full. The link also includes hyperlinks like "leveling the refrigerator" that have additional steps to take if needed.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146874151 to help our team pull up your information.
Leo
A:AnswerGreetings
Thank you for your question about this Samsung refrigerator model. To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146865653 to help our team pull up your information.
Leo
A:AnswerHi Jack,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
When you message us, please provide us with this reference number 1146850318 to help our team pull up your information.
Leo
A:AnswerHi Samdas,
No, this Samsung refrigerator model is not equipped with either a water or an ice dispenser. It is equipped with an ice maker in the freezer compartment.
Leo
A:AnswerGreetings!
We are happy to answer your question about this Samsung refrigerator model.
Should you regularly open the refrigerator door or fill it with a significant quantity of food, the temperature within the refrigerator may increase. In such an event, the refrigerator's temperature display will blink until it reaches the desired temperature once again.
If the blinking persists for a long period, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146841489 to help our team pull up your information.
Leo
A:AnswerDear Valued Best Buy Client,
To better assist you with your question related to the installation, please contact the Best Buy customer service department at Phone (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi Tamara,
We understand your difficult situation with the ice maker of your Samsung refrigerator model. We are here to help.
Samsung ice makers are capable of producing 10 pounds of ice in 24 hours; however, the ice bucket can only accommodate 2 pounds of ice at a time. I have shared a Samsung link that will help with your experience. The link shared has an embedded link which we encourage you to watch in full. In addition, the link also has hyperlinks like "removing the water filter' to supplement the troubleshooting.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146842436 to help our team pull up your information.
Leo
A:AnswerGreetings!
Yes, this model has a White-colored finish apart from Fingerprint Resistant Stainless Steel and Fingerprint Resistant Black Stainless Steel.
Leo
A:AnswerHi TeeJay,
We are glad to help you sort things out with the light of your Samsung wine cooler.
I have shared this model's user manual link below. Please access the link and turn to page 21 to change the brightness of the light. The light has 3 brightness levels and can be turned off. The light does not automatically turn off like a refrigerator most refrigerators.
https://downloadcenter.samsung.com/content/UM/202011/20201117102444843/RW51TS338SR_User_Manual_200806.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146821083 to help our team pull up your information.
Leo
A:AnswerDear Valued Best Buy Client,
To better answer your question about delivery, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific question.
Leo
A:AnswerHi Yorkie,
We understand your plight with your Samsung refrigerator model. We are here to help with it.
I have shared a Samsung link below that can help with your experience.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146807788 to help our team pull up your information.
Leo
A:AnswerDear Valued BestBuyClient,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289.available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about installation and haul away. questions.
Have a great day.
^Charles
A:AnswerYes, mama, the fridge has a defrost cycle; once the sensor notices the setting is beyond what you had set, it will automatically regulate the set temperature. or you can have the fridge enter a force defrost mode. By holding the Fridge Key + Power Cool Key pressed simultaneously for 6 seconds and then selecting Power Cool Key, the 3rd test mode(manual defrosting) will be operated.
please see the video link below for the detailed step-by-step guide.
How To Force Defrost a Samsung Fridge
https://www.youtube.com/watch?v=hqKGdd9QU7Y
Have a great day.
^Charles
A:AnswerDear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuyCustomer Service department at (888) 237-8289.available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.about holding into the unit after purchase.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
A:AnswerOla, we understand how disappointing this can be if your fridge is freezing too much. Let's help you on this.
Below is a link to help you diagnose if your fridge has too much frost. Please click on the embedded word.
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146734889) to help our team pull up your information.
Have a great day.
^Camille
