“My washing machine does not cover the clothes with water and agitate them during the rinse cycle on the NORMAL wash setting, ONLY. Why? My top load Samsung Washer does not agitate my clothes during the rinse cycle on the normal wash setting, it only fills the bottom of the washer with a small amount of water, spins a little while, then drains the water out and goes into the spin cycle till done. All my other settings during the rinse cycle covers my clothes with water, then agitates for awhile, then drains and goes into the spin cycle. Why is the normal wash cycle only, skipping the rinse cycle?”
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The WA5471, like other high efficiency (HE) top load washers, is not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle. Samsung's HE top loaders use weight sensors to help determine how much water to add to the wash (there is no manual adjustment for this) and the amount of water ranges from about 18-40 gallons, depending on which cycle is selected. If the Normal cycle does not appear to be washing the clothes effectively, and the load is particularly small, try adding a few items to increase the weight. Conversely, if the load is very large, try removing a few items. If this doesn't resolve the issue, I would suggest contacting 800-SAMSUNG to speak with an agent who will be happy to assist you further. Thank you, Ms. Samsung
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