A:AnswerHi Rafael,
To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help.
Dispenser drawer issues in Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Have a nice day.
^Aloe
A:AnswerHi Shelly,
Our Samsung washers and dryers are designed to stack with their corresponding pairs.
The matching dryers for this washer model are DVE45T6000V/A3 (electric) and DVG45T6000V/A3 (gas), which can be stacked with the SKK-8K stacking kit.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146987898) to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerHello there,
We know how you feel about your dryer that won't start. Let us help you.
Here is a link with steps that could help with your dryer. Please check the embedded links and watch the video fully for more details.
The Samsung dryer turns on but doesn’t start or spin.
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146942195) to help our team pull up your information when you message us.
Thank you.
-Kimberly
A:AnswerHello there,
No, This dryer model does not have a multi-control feature for you to be able to control the dryer from the washer using a multi-control and stacking kit.
Have a great day.
-John
A:AnswerHi ChrisM,
No, with proper maintenance, the washer will stay clean and smell fresh. You can also set up the washer and dryer side-by-side for easier access.
I have shared the proper cleaning guide for the washer. You may also watch the YouTube videos and click on the hyperlinks for additional help.
How to clean your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00030150/
Have a great day!
Chrystel
A:AnswerHi there,
Thank you for choosing Samsung appliances. Let's help you with your query.
We would love to speak to you directly to discuss this further. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146917236, to help our team pull up your information.
Have a great day!
^Chrystel
A:AnswerGreetings,
Yes, this model features an end-cycle sound, and there's an option to turn it off.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerGreetings,
Yes, this washer has a feature that can detect the load size of the laundry and adjust the water level accordingly.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerGreetings,
No, reversible doors are not standard on every Samsung washer. There's no need to worry about the spaces in your laundry area because every Samsung dryer that matches the washer comes with one.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerDear Bestbuy clients,
We know that you desire flawless stacking between your washer and dryer. Let us help you.
If you are thinking of doing the washer and dryer stacking yourself, please watch the entire video at the link below.
https://www.youtube.com/watch?v=FGOXryTTr78
Please note that an SKK-8K stacking kit is required for your washer and dryer. You can purchase from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/products/skk-8k
Should you still desire authorized personnel to stack your appliances, please contact the BestBuy customer service department at (888) 237-8289. Call us any time, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
A:AnswerGreetings!
Let us help you get routed to our authorized distributor for the Samsung parts and accessories website I have shared below. Please visit the website to check on available and compatible dryer racks for this Samsung dryer model.
https://samsungparts.com/pages/supports
Leo
A:AnswerYou might try a plastic leak pan underneath the machine. It will at least prevent the machine from traveling very far! Mine has a dryer stacked on top of it with a stacking kit so it doesn't shake a lot.
A:AnswerHi Will,
All we want is to get you what you are looking for in this Samsung dryer.
Please turn to page 16 of this model's user manual link shared below for the ducting requirements.
https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf
Leo
A:AnswerBarbara, Let me provide you with a step-by-step guide to help stop and prevent the leak of the washer.
Please see the link, hyperlink, and watch the video for steps to get the washer back on track, and click on the "NO, I NEED MORE HELP" if the previous step is completed and the washer still shows signs of a leak.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146060756) to help our team gather your information.
Have a great day.
^Charles
A:AnswerGood Day,
We appreciate you for showing interest in the dryer, Jaqui!
Please be advised that this dryer model requires a 15-amperes fuse or circuit breaker.
Have a great day!
^Chrystel
