Questions & Answers

Q: QuestionWill this work with the Samsung SmartThings ADT hub? I just bought one last week and needed a sensor that will alert me when doors are opened.

Asked 6 years ago by RadioKenny.

• A:Answer This will work with that hub, but this sensor does not tell you when a door opens, it only trips when it is within a set distance from the hub indicating a person has returned home so you can use in a routine to turn on lights or turn up/down thermostat.

  Answered 6 years ago by adamsVerified Purchase

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Q: QuestionCan a single Arrival Sensor be used on multiple sites? i.e, Home, Office and Cabin etc..

Asked 8 years ago by HornyToad.

• A:Answer Yes and yoUr cell phone can be used also I have to businesses and my home

  Answered 8 years ago by VanguardVerified Purchase

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Q: QuestionWhat are the drawbacks/advantages of this product vs. the SmartThings Motion Sensor (available for $4 more)?

Asked 6 years ago by Jtoxx.

• A:Answer Mine is set up to turn my lights and TV on as soon as I'm near my house, a motion sensor could also do that but only if you enter from a specific point. But the motion sensor can be anywhere inside for different things, where the arrival sensor can only trigger once when you first get near the house or leave. Basically they're both for 2 different purposes

  Answered 6 years ago by AlexVerified Purchase

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Q: QuestionHow does the mail detector work?

Asked 5 years ago by Anonymous.

Q: QuestionCan this be set up to announce mail arrival?

Asked 5 years ago by homeowner1.

• A:Answer The better option would be the contact sensor by smartthings. I have that in my mailbox so when it opens I get a notification "You've got mail" I have this running through my Hubitat home automation. All the presence sensor is going to do is announce when someone leaves with it or come back home with it, but if it's staying at the house in your mailbox, how would it know that mail arrived if it's always "present"

  Answered 5 years ago by Philly0128Verified Purchase

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Q: QuestionIs this compatible with Alexa?

Asked 7 years ago by Larry.

• A:Answer Yes, it’s worked great with Alexa!

  Answered 5 years ago by BethHVerified Purchase

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Q: QuestionCan this be used with Alexa?

Asked 8 years ago by Alexa.

• A:Answer I'm not sure how you would use it with Alexa. It can be used with SmartThings, which can be connected to Alexa... But, all of the events and modifications I use this device for have been through SmartThings. I have SmartThings, Phillips Hue, Logitech Harmony, and Alexa... and use them to control lights, entertainment center, etc... Alexa can be used to control each of those devices verbally, but the presence sensor is only used (in my setup) as a marker for SmartThings to run events (when "x" arrives or leaves)...

  Answered 8 years ago by MOBLSUVerified Purchase

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Q: QuestionSo I'm guessing you carry this thing on you at all times?

Asked 9 years ago by Anonymous.

• A:Answer Yes, I have mine on my keychain .. small size .. I don't even notice it

  Answered 9 years ago by Sam43054Verified Purchase

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Q: QuestionCan someone turn it off

Asked 9 years ago by Linda.

• A:Answer Only by removal of the battery. It will continue to be active, there is no "on/off" switch.

  Answered 8 years ago by MOBLSUVerified Purchase

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Q: QuestionDoes it only work with a certain type of wifi?

Asked 6 years ago by Chewpock.

• A:Answer You have to have smartthing hub for it to work. When you do it works just fine.

  Answered 6 years ago by IrasaVerified Purchase

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Q: QuestionIs there a driveway sensor device that will contact me on my phone away from home when someone enters my driveway for less than 100.00 and is 100% dependable?

Asked 8 years ago by Mrwanttoknow.

• A:Answer I don't think any piece of technology should be considered 100% reliable but having overlapping systems is a way to make up for that. A easy solution for your driveway sensor would be to set up a wifi connected outdoor camera with motion sensing and smart phone alerts. Set the camera's field of view to only cover your driveway and have it send alerts to your phone whenever there is motion detected. The two camera's linked below should do the trick, though I don't know the specific differences between the two.

  I would recommend:

  • 

    NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Camera - White/Black

    User rating, 4.19 out of 5 stars with 5394 reviews.

    (5,394)
  • 

    Guardzilla - HD Indoor/Outdoor Wi-Fi Network Surveillance Camera - Black

    User rating, 3.51 out of 5 stars with 86 reviews.

    (86)

  Answered 8 years ago by DennisVerified Purchase

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Q: QuestionWill this work on any door as in old homes?

Asked 9 years ago by Hi.

• A:Answer no, these are not for a door, they are designed for key chains to keep with you and let the system know you left for arrived.

  Answered 8 years ago by jj4201998Verified Purchase

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Q: Questiondus this take photo that i can look up on comp.?

Asked 9 years ago by 1234.

• A:Answer No, this just gives you a notification on your phone or iPad, that someone (when setting up, you attach a name to the sensor so you know who is home) has arrived. You would need the Samsung Hub to make this work. Also, if you want a photo, you would have to purchase the Camera from Samsung (nice one).

  Answered 9 years ago by shania

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