Questions & Answers

Q: QuestionWill this work for Xbox One S

Asked 9 years ago by Dude.

• A:Answer Yes and it also works with the PS4

  Answered 8 years ago by Mike

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Q: QuestionWhere can I take it to retrieve the information when it fails?

Asked 9 years ago by CGJ1130.

• A:Answer Seagate provides a data recovery tool, as do 3rd party vendors for do it yourself recovery. Seagate also has a recovery service where you can return it to them and they'll recover the data. It is not cheap for them to do so. I recently had one shoot craps and using 3rd party software was able to recovery about 75% of the data. As always I say backup the back up. If it is something I really need and can't live without, then I back up my data to two different HDD. You can never be safe enough.

  Answered 9 years ago by Providian623Verified Purchase

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Q: QuestionDoes it work with Wii U?

Asked 9 years ago by JimmyCry.

• A:Answer NO

  Answered 8 years ago by AlwaysHelpVerified Purchase

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Q: QuestionWhat are the differences between the STDT5000100 drive and the STEB5000100 drive? Both are 5 TB drives made by Seagate. Thank you!

Asked 9 years ago by WHJN800.

• A:Answer They operate the same, they just offer different features. STDT5000100 is advertised as a backup drive, offering backup software and such. Also has a longer warranty.. I guess to make you feel safe about backing up your data to it? The STEB5000100 is just marketed as an expansion drive with a 1 year warranty. I've had both, I prefer the STDT model, the materials seem to be of better quality. I returned the STEB

  Answered 9 years ago by Splody

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Q: QuestionHave 5T Seagate drive. Recognized when I added it to two different Dell computers. But during computer restart, both computers lock up. Thought it would be a simple plug and play device.

Asked 9 years ago by cmceagle.

• A:Answer Unplug the drive during boot-up. (Or disable the option to boot from USB) Your computer is trying to boot from it.

  Answered 9 years ago by Woofus

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Q: QuestionCan this hard drive be partitioned ?

Asked 9 years ago by Anonymous.

• A:Answer Yes. The hard drive can be partitioned. Make sure to do it at set up because any files you put on it before you partition is will be erased. There are great tutorials for this on-line based on what kind of computers you are using it on. I had the option to partition it into 2 or more partitions. I could set up one partition for my MacBook and one partition for my Windows desktop system and then have a shared partition to move files back and forth. The Setup program walk you through this. I looked it up on line first to make sure I knew what I was doing.

  Answered 9 years ago by KatK

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Q: QuestionWill I be able to transfer pics from my iphone wirelessly?I need this drive to be able to get my pics wirelessly from my iphone.

Asked 10 years ago by Fed.

• A:Answer Need a computer for this to work. Just plug in iPhone to the computer, then got to my computer then I phone the pictures should be in there and just copy and paste to hard drive. Only why to do it wireless is if you have a router that is compatible with a hard drive usb.

  Answered 10 years ago by Captainkyle420

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Q: Questionwill this work with mac computer yosemite 10.10.2do i have to format for a mac

Asked 10 years ago by Anonymous.

• A:Answer I ran this out of the box directly connected to the USM on a Mac Mini (late2012, OSX 10) without any issues. I also ran it on a network connected to the expansion port on an old WD Wordbook NAS. I have a combination of Apple and Windows machines on my network and have had no issues. My typical config is with the drive (have this Seagate and a Toshiba) connected to the USB ports on my Linksys WAP. Again no issues reading and writing across the network from with Apple or Windows machines.

  Answered 10 years ago by cgene

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Q: QuestionI can remove the interface of this product and use it as an internal hard disk in a computer, this disk has standard current and data ports like other internal ones.

Asked 7 years ago by MGR.

Q: QuestionFOLLOW UP. HOOKED UP BOTH EXTERNAL HARD DRIVES, ON MY DESK TOP AND IT WILL NOT SHOW THE LOG IN SCREEN STILL. IT LIST THE NEW DRIVE AS AN ADDITIONAL NEW LETTER, BUT THE LOG IN SCREEN WILL NOT COME UP. IS THE UNIT FAULTY OR WHAT IS THE NEXT STEP?

Asked 8 years ago by BIGGUY.

• A:Answer Did you try going to settings and looking for your computers devices. If not, shut down, unplug you're seagate, replug it and restart your computer and it should show up. also try reinstalling by going to the seagate website and either reinstall or uninstall and reinstall. this is also done in uninstalling programs.

  Answered 8 years ago by GoodBuysVerified Purchase

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Q: Questionis the seagate 5tb already formatted? if not, how do i format it?

Asked 8 years ago by WAMO.

• A:Answer Its already formatted then if for some reason you have to format it in the future just got to devices detail

  Answered 8 years ago by RyanVerified Purchase

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Q: QuestionIf a movie is two hours long how many movies can you put on this device?

Asked 8 years ago by Anonymous.

• A:Answer It depends on the file format of the movies. A movie on a BluRay disc can soak up 50 GB of space, assuming you could figure out a way to defeat the copy protection. But most formats are way more compressed and lower resolution. So, figure maybe 5 GB for a 90 minute mpg4 movie, then do the math (5 GB is .005 TB, and you have 5 TB in this drive.)

  Answered 8 years ago by Broadcaster1Verified Purchase

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Q: QuestionThis is listed incorrectly as having 4800 megabyte per second capability as that should be megabits which is 600MB.

Asked 8 years ago by Anonymous.

• A:Answer 5000 megabytes = 5 terabytes For the price your paying it’s a great deal and great speed ,

  Answered 8 years ago by scottexplorer400Verified Purchase

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Q: QuestionI want to back up Windows and Linux. Does this need a separate partition to back up Linux or just a separate folder? I currently have them on separate drives, with a 3rd common drive to share files between them.

Asked 9 years ago by clemm17.

• A:Answer Separate folder

  Answered 8 years ago by ECalhounVerified Purchase

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Q: QuestionIs this good for a 5 to 6 year old Desk Top?

Asked 9 years ago by bigelf654.

• A:Answer This drive is designed to run over USB3 for best performance, but it can be used with USB2. It will run considerably slower on USB2. Your question doesn't give any PC specs, so this is the only issue I can think of that might not be optimal. It has its own power adapter, so it is not powered by the computer.

  Answered 8 years ago by redtigerohVerified Purchase

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Q: QuestionWill this work for XBox? My son has both the XBox and XBox One. He'd like more storage for the XBox.. Thanks!

Asked 9 years ago by Bindy.

• A:Answer The answer is yes since it's a USB 3.0 Drive, here is the specs from X-Box one: Using the USB ports on your Xbox One console There are three USB 3.0 ports on the Xbox One console for easy access: two on the rear of the console and one either on the front (Xbox One S console) or the left side (original Xbox One console). External storage If you have a USB 3.0 external drive that has a capacity of 256 GB or more, you can use it to store games and apps. Or, you can use the drive to store media. If you have a USB drive that doesn’t meet these requirements, you can still use it to store media. See How to manage storage on Xbox One for more information.

  Answered 9 years ago by ShuntaiVerified Purchase

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Q: QuestionHow do you back this up to the Cloud or other external back up drive.

Asked 9 years ago by Tammie.

• A:Answer I was able to hook it up to my desktop, and then started a 2 year service with Backblaze. The drive letter it is mapped to when you start the service will have to be the same throughout the duration of the service. Mine was on I:, and if I unplugged it and it mapped to another letter, it wouldn't see it. The amount of time it takes to back this size of drive up to the Cloud is shocking. That you need to make sure you account for. I can't remember how long it took, but it seemed like weeks. Good Luck!

  Answered 8 years ago by bgoodVerified Purchase

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Q: QuestionHow many drives does this model have? I see no specifications for that

Asked 9 years ago by Drives.

• A:Answer The unit has one internal drive.

  Answered 8 years ago by fredVerified Purchase

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Q: QuestionHave seagate backup plus 3 TB. Connected to desktop. Installed app to iPhone, only able to back up wirelessly twice- failure most of time. Wireless connection good, battery fully charged. Unknown why error our when attempting to backup. Mike C

Asked 9 years ago by MikeC.

• A:Answer Has to be reformatted if you buy the windows version and vise versa. Simple to do ,

  Answered 8 years ago by scottexplorer400Verified Purchase

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