Questions & Answers
- Model:
- RV2620WD
- |
- SKU:
- 6514529
Highly rated by customers for: Mopping, Mapping, Ease of use
$89.99Your price for this item is $89.99
Clearance
Comp. Value: $449.99
The comparable value price is $449.99
Page Showing 41-52 of 52 questions
Q: QuestionHello support, is there any difference between this one and the RV2610WD?
Asked by Mike.
- A:Answer There are no difference in these models.
Answered by SharkNinja Product Expert
Q: QuestionCan this be set to either vacuum OR mop or does it only vacuum and mop at the same time? I know I can set it to avoid rugs when mopping but I still want the rugs to be vacuumed.
Asked by Robo.
- A:Answer You don't have any control over when it vacuums or mops. It alternates modes.
Answered by ChoCho
Q: QuestionOnce the mapping is done, does it work both for the vacuum and the mop mode?
Asked by Julian.
- A:Answer Its one map for both modes. Vacuum or vacuum with mop at one time.
Answered by Andrew
Q: Questionmy robot will not work the icon indicates that the robot has something in it and there for will not run ive CLEANED EVERYTHING I KNOW TO CLEAN?????
Asked by beachbum.
- A:Answer We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Answered by Shark Support Team
Q: QuestionHi! Can you please tell me what is the suction power?
Asked by Dana.
- A:Answer Shark Matrix is series 2300. Suction power is between 2300PA - 2500PA. Shark's Robot Vacuum best selling point is their bagless self empty base and self cleaning roller brush making there is almost no hair left on the roller brush.
Answered by Kevin
Q: QuestionMy box says the model number is RV2620WF. However, the Best Buy website states this is the RV2620WD model. The App only has an icon for the model number listed on the website. What's going on here, Shark? Is this why it has refused to connect to the app?
Asked by Aggravated.
- A:Answer We would like to let you know that you would go by the model number that is on the bottom of the robot.
Answered by Shark Support Team
Q: QuestionDo I have to have Wi-Fi to use?
Asked by Anonymous.
- A:Answer Yes, in order for you to control the device on your phone, WiFi is needed to download and install the app.
Answered by gpacheco
Q: QuestionI don't use apps nor do I have an i phone. Do I have to have apps to use this robot vac?
Asked by likeit.
- A:Answer You can map your home with the app and the robot on wifi. Otherwise, you can press the clean button on the robot, and it'll clean a 5'x5' area.
Answered by snaxolotl
Q: QuestionWhat’s the difference between Shark RV2610WD and Shark RV 2620WD?
Asked by Sully.
- A:Answer Hello, the RV2620WD and RV2610WD models are identical; the numerical distinction is only for the purpose of differentiation among our various retailers.
Answered by SharkNinja Product Expert
Q: QuestionWhat if I don’t want to mop the floors just vacuum ?
Asked by Alexandra.
- A:Answer I only use the vacuuming function and it works just fine.
Answered by DarrenA
Q: QuestionHow can this be used on multiple levels? Does the robot have to map each level separately? Also will it avoid stairs?
Asked by Natalia.
- A:Answer No
Answered by Manan
Q: Questionhow can you make the spot box larger. bigger spot clean area
Asked by sherlock.
- A:Answer Shark - AI Ultra 2-in-1 Robot manual can be found here: https://support.sharkclean.com/hc/en-us/article_attachments/10092534996892. If need more assistance please contact Shark Customer Care at 1-888-228-5531 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Answered by SharkNinja Product Expert
Page 3, Showing 41-52 of 52 questions
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