A:AnswerWe are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerShark Matrix is series 2300. Suction power is between 2300PA - 2500PA.
Shark's Robot Vacuum best selling point is their bagless self empty base and
self cleaning roller brush making there is almost no hair left on the roller brush.
A:AnswerYou can map your home with the app and the robot on wifi. Otherwise, you can press the clean button on the robot, and it'll clean a 5'x5' area.
A:AnswerHello, the RV2620WD and RV2610WD models are identical; the numerical distinction is only for the purpose of differentiation among our various retailers.
A:AnswerShark - AI Ultra 2-in-1 Robot manual can be found here: https://support.sharkclean.com/hc/en-us/article_attachments/10092534996892. If need more assistance please contact Shark Customer Care at 1-888-228-5531 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
