Questions & Answers

Name: Sony - 49" Class X950H Series LED 4K UHD Smart Android TV
Brand: Sony
SKU: 6401063
Price: 157.99 USD
Rating: 4.6 (371 reviews)

Sony - 49" Class X950H Series LED 4K UHD Smart Android TV

Model:: XBR49X950H; |
SKU:: 6401063

User rating, 4.6 out of 5 stars with 371 reviews.

Highly rated by customers for:

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QuestionIs this X950H able to get the Hallmark channel. I had read the 8 series was not able to support the Hallmark channel.
Asked 5 years ago by Genie.
- Answer Yes you can watch the hallmark channel
  Answered 5 years ago by tad76
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QuestionWhat does the "Features Specified for HDMI 2.1: eARC" mean if this doesn't have HDMI 2.1? (specs on Sony.com). The X900h model has the same spec, as well as 4k120/VRR compatibility in a future firmware update. Will this model support those things as well?
Asked 5 years ago by James.
- Answer Hi James, thank you for inquiring about the XBR49X950H. There is much confusion about the HDMI versions and concerns about compatibility. For this reason, we do not promote the HDMI versions incorporated on many of our products. Instead, we advertise the features of a product that are associated with a particular HDMI version. For X950H, the TV will support up to 18 Gbps transfer rates to support 4K HDR and Enhanced Audio Return Channel (eARC). For expanded support for HDMI 2.1 features, like VRR, ALLM and 4K120, please check out the X900H.
  Answered 5 years ago by SonyListens
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QuestionCan I use wireless speakers with this TV?
Asked 5 years ago by Jim.
- Answer Yes, you can use wireless speakers with this TV.
  Answered 5 years ago by CommunityAnswer
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QuestionWill this run 4k at 120hz? I'm looking for a large 120hz 4K display for my gaming pc.
Asked 4 years ago by Matt.
- Answer Hi Matt, thank you for your interest in the Sony X950H. Unfortunately, no. The X950H does not support a 120 Hz refresh rate. It is capable of 60 Hz at 1080p and 4K. If you're looking for a Sony TV that supports 4K 120 Hz feature, please consider some of these models: X900H, X90J, X85J, X95J, A80J, and A90J series Regards, Sam
  Answered 4 years ago by SonyListens
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QuestionI really want to buy the 55 inch model but everyone says the legs wobble at 31.5 mid stand. The wider does not fit my stand and I hate watching tv on a wall. Why would Sony create such an issue? The x90j is horrible vs this one.
Asked 4 years ago by javalover.
- Answer Hi javalover, Thank you for sharing your feedback. We recommend following the recommended measures from the owner's manual to secure the TV and to ensure there is no play or wobble when placing the TV on your TV stand. Please refer to the link below for more information. https://www.sony.com/electronics/support/res/manuals/5014/d1340f17b17f8e8397e8d8a6d3d4c493/50147291M.pdf (page 4) Should you need further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at [email protected]. Regards, Sam
  Answered 4 years ago by SonyListens
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QuestionIs this TV compatible with Hulu, Amazon Prime and Netflix?
Asked 4 years ago by missy.
- Answer Hi missy, Thank you for your interest in the Sony X950H. This TV comes with preinstalled apps such as Youtube, Netflix, Amazon Prime, Hulu, etc. which can be found on the Home Menu of the TV. And it also comes with a Google Play store app to install additional apps. Hope this helps! Regards, Sam
  Answered 4 years ago by SonyListens
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QuestionWhen trying to watch a show on Netflix through my Roku player, right in the middle of the show it suddenly switches to google Play. Why does this happen? How I get google to stop being so invasive? I don't want to use the built-in smart TV apps
Asked 4 years ago by TechSpoob.
- Answer Hi TechSpoob, We are sorry to hear about the issue you are having. Is it switching to the built-in Google play store from your Roku player or from the Google play store from the built-in app of the TV itself? To better isolate this issue, can you tell us if the Roku player switches to Google play when watching from a different streaming app aside from Netflix? Are you getting an error message? May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X950H : We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Sam
  Answered 4 years ago by SonyListens
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Questioncan the Tv be held by a metal ARM so it can be moved in many directions?
Asked 4 years ago by Gilbert880.
- Answer Hi Gilbert880, thanks for your inquiry. The 49X950H model supports a VESA hole pattern of 7 7/8 x 7 7/8 inches (200 × 200 mm). As long as the mounting arm that you will be using meets all the specifications for VESA and weight compliance then it should support the TV. Hope this helps! -Sam
  Answered 4 years ago by SonyListens
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QuestionCan the stand legs be switched left to right so they point in? My table is only 28" wide. If not is there an alternative stand?
Asked 4 years ago by DanP.
- Answer Same issue here. I bought a vesa stand at walmart for about $30 and it works great and it even swivels.
  I would recommend:
  - TV Stand for Most Flat-Panel TVs Up to 55"
    User rating, 4.59 out of 5 stars with 1374 reviews.
  Answered 4 years ago by Doug
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QuestionSony, Does this TV feature any HDMI 2.1 ports? Besides the eArc one, do I get at least one other HDMI 2.1 port? If not, how can this TV be a 2020 model? Will your 2021 version of this tv feature HDMI 2.1 on all HDMI ports?
Asked 4 years ago by joekhaJiit.
- Answer Hi joekhaJiit, Unfortunately, the X950H does not support all the features associated with HDMI 2.1. For HDMI 2.1 features, we recommend the X900H/X90H series with updating the TV to the latest software version software. For more details, please check the link below: https://www.sony.com/electronics/support/articles/00246472 We apologize for the inconvenience, the details of full specifications, and features for the 2021 TV series are still not available. We recommend checking our website sony.com for any updates. Thank you for the inquiry! Jay
  Answered 4 years ago by SonyListens
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QuestionHow do I get warranty support for a Sony TV purchased four months ago which quit working?
Asked 4 years ago by Bill.
- Answer Hi Bill, We are sorry to hear that your TV has stopped working. Have you already tried to troubleshoot the issue? If not yet, please follow the troubleshooting steps on the link below to resolve the no power issue: https://www.sony.com/electronics/support/articles/00153674 Your unit comes with a 1-year limited manufacturer's warranty. If you're unable to resolve the issue, you may contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. May we also contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the x950h : We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Sam
  Answered 4 years ago by SonyListens
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QuestionDoes the digital tuner decode the new over the air standard ATSC 3.0
Asked 4 years ago by Franko.
- Answer Hi Franko, thank you so much for your inquiry. Unfortunately, no. As of now the only model that will have this feature [ATSC 3.0 digital tv tuner] is the x900H model. I hope this helps! Thanks! - Romeo
  Answered 4 years ago by SonyListens
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QuestionCan I use my iPhone to control this TV?
Asked 4 years ago by Keven.
- Answer Hi Keven, Thank you for your inquiry. You can cast content using Airplay 2 with your iPhone device. Or you can download the Android tv remote app on the ios app store. Hope this helps! -Sam
  Answered 4 years ago by SonyListens
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Questionwhat are the width and height of the tv unit (not screen) Thank you
Asked 4 years ago by Joan.
- Answer Mine is on a Sanus counter top mounting system that itself is four inches tall (probably about two-three inches taller than on the mount that came with it). The TV by itself is 25" tall and 43" wide. On the mount the dimensions are 30 inches tall and 43 inches wide. We love this TV! We have it paired with a Sony AV Receiver to our surround sound system. They are an great combination as they are made for each other and the Bravia software syncs them perfectly.
  I would recommend:
  - Sony - STRDH790- 7.2-Ch. with Dolby Atmos & Dolby Vision 4K Ultra HD HDR A/V Home Theater Receiver - Black
    User rating, 4.5 out of 5 stars with 2315 reviews.
  Answered 4 years ago by labdoc
  Answer this question
QuestionHi, Does the 49" Sony 950H it fit on a 40" tv stand? In some videos, it shows the legs mounted pointing to the instead instead of outside which makes a 40" stand fine. Is that true? If yes, how far apart are the legs and how far is a leg from the edge?
Asked 4 years ago by lserhal.
- Answer Hi lserhal, Thank you for your inquiry. Yes, it will fit on a 40" TV stand. The width of the TV legs of the 49X950H is approximately 39 3/8" (998 mm). Hope this helps! -Sam
  Answered 4 years ago by SonyListens
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QuestionCan I watch 2 tv shows at same time? Picture in Picture?
Asked 4 years ago by Tom.
- Answer That is kind of old tech trick. I feel you buy a Sony for it’s fantastic clearity
  Answered 4 years ago by Sonyfantastic
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QuestionHOW MUCH DOES IT WEIGH? I am thinking of putting it up on a platform in my bedroom.
Asked 4 years ago by JOHNBOY.
- Answer Hi JOHNBOY, Thank you for your interest in the Sony X950H. The approximate weight of the 49-inch variant with the TV stand is 31.8 lb (14.4 kg) and 29.3 lb (13.3 kg) without the TV stand. Please refer to this link as a reference: https://www.sony.com/electronics/televisions/xbr-x950h-series/specifications Hope this helps! Regards, Sam
  Answered 4 years ago by SonyListens
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QuestionWill this tv run screen mirroring from an Iphone?
Asked 4 years ago by Harry.
- Answer Yes you can mirror your iPhone
  Answered 4 years ago by Elimarco1
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QuestionHow wide is the tv
Asked 4 years ago by Bud.
- Answer Straight measurement of screen is 24 3/4" High X 43" Wide. Measured diagonally, screen is 49" from bottom left to top right.
  Answered 4 years ago by Excellence
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QuestionWhat does "hands free google assistant" mean? Does it need to use a remote control to command Google Assistant or not (voice activated without remote control)? Thanks
Asked 4 years ago by GkPrincess.
- Answer Hi GkPrincess, Thank you for your inquiry. This TV has a built-in MIC so you don't need to use the remote control to command Google Assistant. Please make sure to enable the built-in MIC settings on the TV. For more information, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x950h/articles/00201366 Hope this helps! -Sam
  Answered 4 years ago by SonyListens
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Showing 21-40 of 90 questions

Questions & Answers

Sony - 49" Class X950H Series LED 4K UHD Smart Android TV

Q: QuestionIs this X950H able to get the Hallmark channel. I had read the 8 series was not able to support the Hallmark channel.

Q: QuestionWhat does the "Features Specified for HDMI 2.1: eARC" mean if this doesn't have HDMI 2.1? (specs on Sony.com). The X900h model has the same spec, as well as 4k120/VRR compatibility in a future firmware update. Will this model support those things as well?

Q: QuestionCan I use wireless speakers with this TV?

Q: QuestionWill this run 4k at 120hz? I'm looking for a large 120hz 4K display for my gaming pc.

Q: QuestionI really want to buy the 55 inch model but everyone says the legs wobble at 31.5 mid stand. The wider does not fit my stand and I hate watching tv on a wall. Why would Sony create such an issue? The x90j is horrible vs this one.

Q: QuestionIs this TV compatible with Hulu, Amazon Prime and Netflix?

Q: QuestionWhen trying to watch a show on Netflix through my Roku player, right in the middle of the show it suddenly switches to google Play. Why does this happen? How I get google to stop being so invasive? I don't want to use the built-in smart TV apps

Q: Questioncan the Tv be held by a metal ARM so it can be moved in many directions?

Q: QuestionCan the stand legs be switched left to right so they point in? My table is only 28" wide. If not is there an alternative stand?

Q: QuestionSony, Does this TV feature any HDMI 2.1 ports? Besides the eArc one, do I get at least one other HDMI 2.1 port? If not, how can this TV be a 2020 model? Will your 2021 version of this tv feature HDMI 2.1 on all HDMI ports?

Q: QuestionHow do I get warranty support for a Sony TV purchased four months ago which quit working?

Q: QuestionDoes the digital tuner decode the new over the air standard ATSC 3.0

Q: QuestionCan I use my iPhone to control this TV?

Q: Questionwhat are the width and height of the tv unit (not screen) Thank you

Q: QuestionHi, Does the 49" Sony 950H it fit on a 40" tv stand? In some videos, it shows the legs mounted pointing to the instead instead of outside which makes a 40" stand fine. Is that true? If yes, how far apart are the legs and how far is a leg from the edge?

Q: QuestionCan I watch 2 tv shows at same time? Picture in Picture?

Q: QuestionHOW MUCH DOES IT WEIGH? I am thinking of putting it up on a platform in my bedroom.

Q: QuestionWill this tv run screen mirroring from an Iphone?

Q: QuestionHow wide is the tv

Q: QuestionWhat does "hands free google assistant" mean? Does it need to use a remote control to command Google Assistant or not (voice activated without remote control)? Thanks

QuestionIs this X950H able to get the Hallmark channel. I had read the 8 series was not able to support the Hallmark channel.

QuestionWhat does the "Features Specified for HDMI 2.1: eARC" mean if this doesn't have HDMI 2.1? (specs on Sony.com). The X900h model has the same spec, as well as 4k120/VRR compatibility in a future firmware update. Will this model support those things as well?

QuestionCan I use wireless speakers with this TV?

QuestionWill this run 4k at 120hz? I'm looking for a large 120hz 4K display for my gaming pc.

QuestionI really want to buy the 55 inch model but everyone says the legs wobble at 31.5 mid stand. The wider does not fit my stand and I hate watching tv on a wall. Why would Sony create such an issue? The x90j is horrible vs this one.

QuestionIs this TV compatible with Hulu, Amazon Prime and Netflix?

QuestionWhen trying to watch a show on Netflix through my Roku player, right in the middle of the show it suddenly switches to google Play. Why does this happen? How I get google to stop being so invasive? I don't want to use the built-in smart TV apps

Questioncan the Tv be held by a metal ARM so it can be moved in many directions?

QuestionCan the stand legs be switched left to right so they point in? My table is only 28" wide. If not is there an alternative stand?

QuestionSony, Does this TV feature any HDMI 2.1 ports? Besides the eArc one, do I get at least one other HDMI 2.1 port? If not, how can this TV be a 2020 model? Will your 2021 version of this tv feature HDMI 2.1 on all HDMI ports?

QuestionHow do I get warranty support for a Sony TV purchased four months ago which quit working?

QuestionDoes the digital tuner decode the new over the air standard ATSC 3.0

QuestionCan I use my iPhone to control this TV?

Questionwhat are the width and height of the tv unit (not screen) Thank you

QuestionHi, Does the 49" Sony 950H it fit on a 40" tv stand? In some videos, it shows the legs mounted pointing to the instead instead of outside which makes a 40" stand fine. Is that true? If yes, how far apart are the legs and how far is a leg from the edge?

QuestionCan I watch 2 tv shows at same time? Picture in Picture?

QuestionHOW MUCH DOES IT WEIGH? I am thinking of putting it up on a platform in my bedroom.

QuestionWill this tv run screen mirroring from an Iphone?

QuestionHow wide is the tv

QuestionWhat does "hands free google assistant" mean? Does it need to use a remote control to command Google Assistant or not (voice activated without remote control)? Thanks