A:AnswerIt extends your Tracfone service by 90 days. If you need more minutes before the 90 days are up, you can buy them and also ADD the new 90 days to the number you have left already. You have to keep the service in force or else you will lose your account. It's a pretty good deal.
A:AnswerHi. This is Wendy from TracFone Wireless. Yes, the basic card will work with your Smartphone. It will give you 400 minutes for talk, text and web for 1 year. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. It comes with 400 MB of data. However, if you have active Triple Minute Plan benefits, the 400MB will be tripled. Thank you!
A:AnswerHi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience this issue has caused you. Before we answer your question, we will first need to investigate the transaction. To better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerI HAVE AN ALCATEL SMART PHONE AND THE $20 AND $30 CARDS WORK FOR ME, MAINLY USING FOR TALK AND TEXT. FOR A LOT OF INTERNET USE, PROBABLY WOULD BE BETTER TO USE WIFI BECAUSE BECAUSE I THINK THAT THE AMOUNT OF DATA PROVIDED BY THESE BASIC CARDS WOULD RUN OUT FAIRLY FAST BUT YOU COULD TRY IT TO SEE. YOU COULD ALSO BUY DATA CARD TO GET MORE DATA FOR INTERNET USE. I BOUGHT MY PHONE FROM TRACFONE YEARS AGO AND I ONLY USE TRACFONE CARDS, I DO NOT HAVE A SERVICE PLAN WITH VERIZON, TMOBILE, ETC. IF YOU HAVE A SERVICE PLAN WITH A PROVIDER OTHER THAN TRACFONE, I DO NOT KNOW HOW THAT WOULD WORK OUT. I HAVE A TRACFONE ACCOUNT AND LOGIN ON MY LAPTOP TO ADD THE AIRTIME TO MY PHONE, JUST EASIER FOR ME WITH LARGER SCREEN VS PHONE SCREEN. YOU CAN TRY TO CHAT WITH TRACFONE TO CONFIRM WHAT WORKS WITH YOUR PHONE. GO TO TRACFONE.COM, SCROLL TO BOTTOM OF PAGE, UNDER CURRENT CUSTOMER CLICK SUPPORT, THEN NEW PAGE POPS UP, CLICK ON CHAT. HAVE YOUR PHONE TYPE AND MODEL NUMBER AVAILABLE, ALSO ANY INFORMATION ABOUT ANY EXISTING SERVICE PLAN YOU HAVE WITH YOUR PHONE.
A:AnswerHi. This is Arianne from TracFone Wireless. You can give her the card and add it to her phone. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text ADD to 611611 to add airtime. Thank you.
A:AnswerHi. This is Aira from TracFone Wireless. No, the service card will not work in Mexico. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHello. This is Arianne from TracFone Wireless. Yes, you can use the $99.99 plan for your Smartphone. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text BUY to 611611 to purchase another plan. Thank you.
A:AnswerHi. This is Franz from TracFone Wireless. Yes, it will work. For further assistance, chat with us via this link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerHi. This is Jomarey form TracFone Wireless. The phone needs to be unlock first from its original service provider in order for you to use our service. Once it is unlocked, you need to purchase a TracFone BYOP SIM kit so that we can activate the phone. For further assistance, please chat with us via this link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Jomarey from TracFone Wireless. Please know that phone numbers are system-generated, and it will also depend on the ZIP code that you use when you activate the phone. However, if you have an existing phone number, you can still use it. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
A:AnswerHi. This is Redje from TracFone Wireless. Firstly, yes. Your minutes will be deducted when you make and receive calls. Secondly, What are TracFone 3x minutes?
If your smartphone has the triple-minute capability, we will triple every service plan's benefits. Example: You purchase a 200-minute service plan. You will get 600 minutes, 600 texts, and 600MB of data. Note: This ONLY works for service plans that ARE NOT Smartphone-Only plans.
For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHi. This is Franz from TracFone Wireless. If your account is enrolled with the double minutes, then yes. Let's try to double-checked your account to see if your account is really providing double minutes. Please feel free to chat with us at https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu.
