A:Answer Hi - We are sorry to hear that you are having issues with your VTech CS5119. Make sure that there is a presence of a dial tone before dialing out. If that does not work, you can reset the system by disconnecting the power and battery. Wait for 1 minute before reconnecting the battery and power, then test the unit again. If you are still having issues with the unit, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays.
Thank you,
-VTech Support