A:AnswerHi! Thank you for reaching out here. For our fireplaces, we ask that they be used as designed with the unit; they are made to work great with our units and could be safety issue otherwise. Thank you!
A:AnswerHi! Good question! I recommend checking with Best Buy to verify the return policy. If you have any issues there, please reach out to us at 877-203-2917 or service@walkeredison.com and we would love to help you out! Thank you!
A:AnswerHi! Thank you for reaching out here; while I can't speak to any Whalen Fireplaces, I can tell you that the piece that this review was left on does require assembly. I hope that helps! Thank you!
A:AnswerHi Carl, Here are the dimensions for the shelves behind the glass doors: 8.75" H x 15.16" L x 13.5" D. Let us know here if you have any other questions. Have a good day!
A:AnswerYes, but no remote. There is a switch for the "fireplace" and one separate one for the heat which is a blower kind of like an electric heater. You can choose to have both on or just one or the other.
A:AnswerNo in china.i would not recommend this product. After I assembled this stand I was left with shelves that were too big and doors that were completely the wrong g size.
A:AnswerHi Dee, thank you for reaching out here! The dimensions of this piece are as follows: 58" W x 15-3/8" D x 25" H. Hopefully that helps in your decision! Thank you!
A:AnswerHi Nick!
Thank you for your input! Compared to a lot of our other TV stands, this unit is considerably taller. I see your point. Good eye here! Thank you!
A:AnswerBeachgirl,
Thank you for your question! The opening dimensions for where the fireplace sits are: 17 5/8" x 18 1/8" x 14 1/8"
Hopefully that helps your decision! Thank you!
A:AnswerHello,
This item comes with step by step assembly instructions as well as parts and hardware. The fireplace is a simple plug-in unit that just needs to be screwed into place. On average it takes about an hour to assemble. You would need to discuss item pick up with Best Buy directly. Let us know if you have any other questions about the TV stand!