Questions & Answers

Q: QuestionWhat is the storage capacity of this WD SSD?

• A:Answer This WD easystore portable SSD has a storage capacity of 1TB.

Q: QuestionDoes this WD SSD require any special setup?

• A:Answer No, this WD easystore portable SSD features plug-and-play functionality for fast, effortless setup.

Q: QuestionWhat is the maximum read speed of this WD SSD?

• A:Answer The maximum read speed for this WD SSD is 400 megabytes per second.

Q: QuestionHow fast can data be transferred with this SSD?

• A:Answer This WD easystore portable SSD has data transfer rates up to 400MB/sec.

Q: QuestionWhat type of interface does this WD SSD use?

• A:Answer This WD easystore portable SSD uses a USB 3.0 interface and is backward compatible with USB 2.0.

Q: QuestionHow long is the warranty on this WD SSD?

• A:Answer This WD easystore portable SSD is backed by a three-year limited warranty.

Q: QuestionIs this compatible with PC's using Windows 11? The package just says Windows 10. Thanks.

Asked 4 years ago by Ann.

• A:Answer Yes

  Answered 3 years ago by BillVerified Purchase

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Q: QuestionType C to type B micro cables available. If these cables aren't included will i be requirerd to buy them?

Asked 2 years ago by GrandmaSally.

• A:Answer The cable that comes with it is a USB type A on one end and USB Micro B on the other. The micro B goes in the drive and the USB A in your computer or converter plug to whatever your computer takes. See photos. These drives are pretty good. Fast and reliable.

  Answered 2 years ago by DaveVerified Purchase

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Q: QuestionWhat is the L x W x H of the drive? (I think length is missing from the specs)

Asked 4 years ago by Petradakia.

• A:Answer Hello Petradakia, Please be informed that the Easystore Portable solid state drive is designed and tested for Windows and macOS computers. The easystore SSD dimensions are as Length: 2.54 in (64.51mm),Width: 2.54in (64.51mm),Height: 0.34in (8.63mm),,Weight: 0.06lb (27.20g) .With read speeds up to 400MB/s**, this compact, portable drive lets you accelerate your productivity and move large files fast. To know more about the drive please refer to the link: https://products.wdc.com/library/SpecSheet/ENG/data-sheet-easystore-ssd.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

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Q: QuestionIs this compatible with PC's using Windows 7 & USB 2.0?

Asked 2 years ago by JB26.

• A:Answer Yes it is. Just bought two of these back during Black Friday for both of my pc's running Windows 7. My pc's are equipped with both 2.0 and 3.0 USB ports and the drive works just fine in either one. You may notice a slower transfer speed using the 2.0 USB port but nothing too serious. Hope this helps!

  Answered 2 years ago by MrHorse

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Q: QuestionCan I backup my iphone thanks

Asked 3 years ago by Anonymous.

• A:Answer iPad Pro gen 4th n 5th yes. iPhone needs camera adapter for power

  Answered 3 years ago by Nest

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Q: QuestionHow do I get my laptop to recognize the hard drive? The light comes on and blinks but it's not noticed on my laptop. It was working then walked away and came back and nothing. Any ideas?

Asked 2 years ago by Ep4life.

• A:Answer Windows suppose to recognize it automatically. Try it on another laptop or pc. If it’s still not recognized then it’s probably something wrong with the ssd drive. If it’s just that laptop then it’s something wrong with the usb slot. Try another slot if possible. Also test your usb slots with other working usb devices. If issue is with ssd drive contact wd tech support.

  Answered 2 years ago by TvbnutVerified Purchase

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Q: Questionhow is this formatted?

Asked 2 years ago by Deborah.

• A:Answer It's an ExFAT. I used it on Windows and Mac.

  Answered 2 years ago by loloVerified Purchase

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Q: QuestionWill this work with macOS Ventura?I have a MacBook Pro M1 chip with Ventura MacOS

Asked 2 years ago by Apuz.

• A:Answer Yes

  Answered 2 years ago by loloVerified Purchase

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Q: QuestionCan this be used to add memory to XBox series game console? Looking for grandson.

Asked 2 years ago by Atazer1025.

• A:Answer It will backup Series S|X versions of games but only Xbox One and Xbox 360 games are playable from the drive. You would need the Seagate - 1TB Storage Expansion Card for Xbox Series X|S Internal NVMe SSD in order to have expanded storage that supports playing Series S|X games that are stored on an extended drive

  Answered 2 years ago by miketex90

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Q: QuestionApproximately how many photos can this hold?

Asked 4 years ago by Ya123456.

• A:Answer I would guess around 1.7 million more or less.

  Answered 3 years ago by Whatupyo

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Q: QuestionHello, Can This Be Connected Directly To IPAD 8th Generation?

Asked 2 years ago by Beauty.

• A:Answer This can be connected to anything with a traditional USB plug.

  Answered 2 years ago by KerenCVerified Purchase

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Q: QuestionCan i simply transfer photos from my android galaxy phone to this directly with a wire?

Asked 2 years ago by Net76.

• A:Answer If your android recognizes it when you plug it in I am sure you can. I use Apple and you have to use your pc to transfer. Still not a big deal either way.. Sorry that's all I got.

  Answered 2 years ago by OrderyourselsewhereVerified Purchase

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Q: Questionwill this unit copy a sd card without a computer

Asked 3 years ago by steinr98.

• A:Answer Hello Steinr98, Based on your concern please be informed that unfortunately you could not copy the data from SD card to an external drive without a computer. We would request you to connect both SD card and the external drive to the computer at the same time and drag and drop the data from SD card to the drive. For more info about the drive, refer to the link: https://support-en.wd.com/app/products/product-detail/p/2429 -Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

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