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  • My Best Buy Total™
  • Lots and lots and lots of SQU Geek SQUAD Your tech is protected. Enjoy peace of mind knowing you're covered if the unexpected happens.
  • My Best Buy Total™
  • Back. My Best Buy Total™ - Yearly Membership.

Yearly Membership

SKU:
6535811
$199.99
Page Showing 141-160 of 541 questions
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  • Questionhow do i cancel

    Asked by jac.

    • Answer We're sad to hear you're not happy with your My Best Buy Total™ membership. The benefits include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, up to 2 years of protection on qualifying purchases, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

      Answered by Memberships Expert Team

  • QuestionHow do I cancel automatic renewal?

    Asked by Chuckie.

    • Answer Hello. Due to how the membership functions, such as the up to 2 years of protection on qualifying items, the My Best Buy Total™ membership does not offer the option to turn off automatic renewal. This ensures the membership does not lapse and result in your protection plans cancelling. We will notify you typically 30 days before renewal if you wish to cancel, as well as offering cancellation options after renewal. Check under section14 here for more information: https://storage.bestbuy.com/geeksquad/terms/bestbuy_total/bby_total_2026_01_01_to_present_english.pdf If you have additional questions, You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy question. We'd be happy to help.

      Answered by Memberships Expert Team

  • Questionhow do i cancel my membership?

    Asked by Mike.

    • Answer We're sad to hear you're not happy with your My Best Buy Total™ membership. Please keep in mind that cancelling your membership will cancel any protection plans currently active from the membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

      Answered by Memberships Expert Team

  • QuestionDOES THE MEMBERSHIP INLCUDE STUP OF NEW TV PURCHASE? WITH SOUNDBAR?

    Asked by BBBB.

    • Answer While your My Best Buy Total™ does not include free in-home setup, it does include many discounts on services in-home. Connect with our Geek Squad teams here for more information: https://www.bestbuy.com/site/electronics/services/pcmcat1528819595254.c?id=pcmcat1528819595254

      Answered by Memberships Expert Team

  • QuestionAre product that are purchased from bestbuy.com but listed as sold and ship by another company covered by TOTAL? As an example, the DGX Spark from nvidia SKU: 12377930

    Asked by JohnK.

    • Answer Only items shipped and sold by Best Buy may be eligible for the included protection plans with your My Best Buy Total membership. Marketplace items from third party sellers on BestBuy.com are excluded from these plans. See more here: https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014

      Answered by Memberships Expert Team

  • QuestionDoes the plan include data transfer from an old to new computer?

    Asked by LNB1.

    • Answer Hello, LNB1. Thank you for your question. The My Best Buy Total membership includes PC setups, hardware installations, virus removal, and data back up and transfers. If you need assistance in setting up an appointment with your local Geek Squad, please reach out to us on social media via the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). You can also create an appointment by visiting https://www.bestbuy.com/service-triage/home

      Answered by Memberships Expert Team

  • QuestionWhat does it mean there a message that says "There is an issue with your Credit Card. To keep your brnefits, update your payment method now". My renewal Date is 6/1/26. Thank you.

    Asked by Anonymous.

    • Answer It usually means the card you have on file couldn’t be charged for your membership’s upcoming billing cycle, even if your renewal date is still a ways out. Best Buy sends that alert so your benefits don’t get interrupted, and you can update your payment info anytime at bestbuy.com under your account. If you want someone to take a closer look at your membership specifically, reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can help quickly.

      Answered by Memberships Expert Team

  • QuestionAre appliances covered?

    Asked by Paula.

    • Answer Yes. The payment shown is annual payment not a one time thing.

      Answered by MarinaH

  • QuestionHow do I cancel membership

    Asked by Jon.

    • Answer Hello, Thank you for your question. It can be necessary to cancel a membership. You can do so online via your account under your membership tab, or you can reach out to our team on social media for assistance. Our team can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)

      Answered by Memberships Expert Team

  • Questiondoes my best buy total cover software repairs on phone 24/7

    Asked by Anonymous.

    • Answer My Best Buy Total™ does include 24/7 tech support for your devices. Connect with a Geek Squad Agent here: https://www.bestbuy.com/services/remotesupport

      Answered by Memberships Expert Team

  • QuestionI cracked the screen on my cellphone. How will repair be covered with Total Tech.

    Asked by Anonymous.

    • Answer Hello, Thank you for reaching out. We would be happy to help anyway we can. If you have the protection plan we are able to repair screens. We would need some more information. Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy)

      Answered by Memberships Expert Team

  • QuestionHow do I cancel the auto-renewal of my membership (Geek Squad)?

    Asked by Eddie.

    • Answer It is my understanding that I can renew or cancel when I am prompted that the subscription period is coming to an end.

      Answered by MattM

  • Questiondo 179.99 mbrship pkg come with virus protection

    Asked by Anonymous.

    • Answer Yes it does, if you suspect a virus is making your computer, phone or any device whether you bought it at Best Buy or elsewhere.

      Answered by ATrueBangForYourBuck

  • QuestionHow do I cancel my Best Buy Membership due on May 6, 2026

    Asked by Anonymous.

    • Answer One needs to cancel before one's membership due date either by calling 1-888-BESTBUY or via my BestBuy.com

      Answered by PrinterCartridgeGambit

  • QuestionI want to cancel membership

    Asked by CJ.

    • Answer Either call 1-888-BESTBUY or via my BestBuy.com account

      Answered by PrinterCartridgeGambit

  • QuestionCan Geek Squad be paid monthly?

    Asked by SuvisMom.

    • Answer Yes It’s included in your monthly payment

      Answered by Osbaldo

  • QuestionI have the annual "My Best Buy Total" coverage -- does it cover the Nebula Mars 3 projector if I purchase it?

    Asked by Mars3Projector.

    • Answer To see if an item is eligible and includes the protection, add it to your cart when signed into your My Best Buy Total™ membership on BestBuy.com or in the official Best Buy app. If it is eligible, the plan should show in your cart under the item. Please note, items only available through Marketplace sellers on our site are not eligible for protection, as protection plans are only available for items shipped and sold by Best Buy. If you have additional questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy question.

      Answered by Memberships Expert Team

  • QuestionI have total protection.i purchased my dell laptop 12/24. This morning all i did was open it and the bottom right of the monitor came apart at the hinge and cracked screen. see pic. is this covered?

    Asked by Unhappy.

    • Answer I think so. They replaced my cracked hard drive in my laptop at no charge

      Answered by Rodney

  • QuestionWhen does my membership expire

    Asked by Anonymous.

    • Answer 1 year but it is renewable

      Answered by CMSN1

  • QuestionSee mine present plan about to expire

    Asked by JLA.

    • Answer Your plan is set to expire? Did you use it at all in the past year? I use mine 3 or 4 times each year and it is worth its' weight in gold. Gone is the stress when my internet experience is not working correctly. The solution is just a phone call away. I renew every year, happily!

      Answered by Smarttelevisionbuy

Page 8, Showing 141-160 of 541 questions

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