Customer Ratings & Reviews

It's a decent starter vacuum. Mapping is easy and the scheduling is nice. Unfortunately the roller brush doesn't last very long if you have pets with long hair since it's constantly getting wrapped up in the brush.

I purchased this for my wife as a Xmas gift because we have pets and she was constantly having to vacuum the hose to control the dust bunnies. After the 1st run we could see how effective it was, so we set it to run every evening at 7:00pm when we knew one of us would be home. It has operated flawlessly to the point that I purchased another one to run on the 2nd floor of our home. Well worth the money!! Another great thing was one day we left our bedroom door opened and it ran on the carpet and once again it operated perfectly, although we had to dump it before it finished it's run.

It is a very efficient device. Maps the house perfectly. Cleans the house very well and gets pretty much everything even the corners and can get under couches and bed frames (obviously with enough clearance). Really wonderful product. The self emptying feature is also a life saver. I would highly recommend this product. I also didn't have any issues with it getting stuck or with the app. Everything so far is awesome.

We came from a Dyson hand held vacuum, so we knew virtually nothing about robo vacuums. We'd done enough research to know we wanted bagless, self emptying and lidar. For us the priority was convenience and ease of use. This needed to basically run itself and empty itself. The only time I really need to interact with it is to empty the bin which isn't often 30-60 days depending. A buddy of mine has been using robot vacuums for over 5 years, and everything he was qualifying me for I'd found in this vacuum before consulting him. He'd had a bad experience with Shark 4 or 5 years ago, so he was skeptical. That said, our vacuum has really surprised us. It's worth the money to us, but it was $200 off when we purchased it, and the insurance from the Dyson made it no money out of pocket except for the insurance. The only thing I'll say that keeps it from being perfect is I notice matrix clean or spot clean where it focuses on a spot is sometimes the only way it will pick up everything, like even small pieces of tissue. Also it doesn't seem to pick up clumps of hair at all. Between our cat and my wife, those are persistent. So I do find myself behind it for small resistance forces, but it mostly gets the job done. I recommend some form of insurance. Yes it's half the cost of the item, but when it does wear out, you don't want to shell out the entirety of a whole new vacuum either.

Ive been using iRobot Roomba and it just never worked what so ever and brushed it off as all robot vacuums suck, but the Shark actually cleans and picks up my hardwood flooring very well! Also it does not bump into my furniture as much. Another amazing feature is it works in the dark and I never have to worry that it gets stuck when I wake up.

So easy to set up and use. This was a replacement for another (more expensive) brand. I spent weeks trying to ge the other brand to map and clean my house. This one did it on the first try.

I have two golden retrievers and hard floors (with a couple kitchen mats) throughout the apartment. So far the vacuum is holding up great! I run the vacuum once a day to maintain the hair and empty the dock every couple of days to avoid over stuffing it. I could probably get away with longer periods of time, but its easy to empty so why not. I have had hair wrap around the center roller and the edge brush twice (not enough to hinder performance, I just frequently check) but it is extremely easy to disassemble and reassemble those parts for a quick clean. It transitions from the hard floor to floor mats or a rug with minimal issues (although, ours likes to try to climb the slanted legs of the dining table sometimes so the power is there but it might also depend on the friction between your rug and the floor). Volume wise, I wouldn't describe it as quiet, but its quieter than my cordless Dyson. You can still speak over it, but it sounds like a little hand vacuum rolling around on a skateboard. I'm not sure how other robot vacuums sound, but it definitely can't sneak up on you when it roams around. It will also occasionally bump into skinny things like chair legs or objects below its sensor like dog bowls, and will push things it can't see around if the object is light enough. When the robot docks and empties itself, it gets significantly noisier for a few seconds before finishing so I wouldn't recommend running it while trying to sleep. I think the app is perfectly fine as someone who has not had experience with any other robot vacuums. Overall, I am very happy with my purchase and if you catch it on sale at a price you like, I highly reccomend it!

I waited a little while to write this review. The vacuum was a great gift for my wife, and she seems to like it a lot. According to her the set-up wasn't too bad and she likes the way it performs. My online fed back is it's a little loud but hey that's being nitpicky.

It does the job of keeping the house clean for the most part. Cleaning hardwood/tile floors is good. Carpets not so much. On dark carpets you can see the grey hair and light colored debris left after cleaning is done. If you want all that cleaned, you have to go back with a real vaccum and clean it. Good for light cleaning and keeping dust bunnies out

What an amazing product! Set up was easy and quick. I have it set to run every other day and keeps my floor so clean. And the options it gives you. You can direct a spot or room. As I travel a lot, it updates me reports after cleaning. So glad I purchased this product.

Product is super easy to start up and works like a charm. As opposed to spending big bucks get this one.

With all the different opinions on these vacuums, I was unsure about getting one, but im glad i did. Setup was easy, it mapped my house and picks up with no problems. I love that it empties itself. Now it says that it has a 30 day capacity before you have to empty the bin, but that depends on how dirty your house is. So you may have to empty it more often.

I have two dogs that leave hair everywhere, and I bought this vacuum as a second machine to deal with the hair left on the floors. It also replaces an older Shark that finally wore out after several years. They do an excellent job covering my house and only need my attention to empty the bin when full and when it sucks up something large left on the floor. My only knock is that they are kinda loud right out of the box, but the sounds will die down when they get broken in.

We love our new Shark. We had a bob before and they are almost completely different, in great ways. This really maps out rooms and areas. You can see the completed map in the app afterwards. I have not tried without the app, not sure if you can use it that way except just to push the power button. It cleans and returns when full to empty then goes back out to work. We have a black lab s so have a large amount of hair, besides our own.We have not had any issue with long hair wrapped around the beater bar - at all, never and we both have hair past our shoulders. This vac is just awesome. Like most reviews mention, it is loud when emptying but it IS emptying all the dirt and hair. We tried it first time after vacuuming with out Shark vacs ( that also do an awesome job) and it actually got 2 bins full of dirt. For reference- we have a 1560 house and do auto clean on at least 1400 of it.- but didn't have to do the emptying!

Ive had other brand robot vacs and have been less than satisfied with their performance. I replaced the last unit under warranty with this Shark and i must say, it has impressed me! Setup was simple, the mapping feature is flawless, and the unit has great suction. I would highly recommend this self contained unit to others looking to upgrade or buy their first robovac.

Good price, caught the vacuum on sale and with rewards, paid half or less half of retail price Good vacuum, maps the home and cleans all the spaces. Great for in between normal vacuuming. Cleans up pet hair, crumbs, and other daily items. Easy to empty and clean filters.

Working great so far. It is a little loud but keeps the house feeling fresh. You still need to maintain your cleaning of course but a great helper. So far it has not gotten stuck even with different types of floors. I like that it empties out on its own but it is loud.

This vacuum does a great job picking up sand and dust bunnies and small debris we now have one on both levels carpet and wood floors and it goes under the beds and navigates around and under furniture everyone should have one

After having this robot vacuum for little over 2 months now, it has been extremely helpful keeping the house clean! It picks up everything that is on the floor without an issue and the mapping and obstacle avoidance is top notch!

Love it! Super easy to us and it transitions very smoothly from plank flooring to carpet. I love how it even leaves lines on the carpet for a fresh carpet clean look. Highly recommend. I have two German Shepard and a toddler and have had no issues with the hair load or avoiding obstacles left behind by the baby.