Customer Ratings & Reviews

So far, I am very pleased. Our “Jaws” goggles up all the dust and debris, mops, and empties its catch into the base. Great job!

The vac has done a good job keeping the floors clean. A difficult job with dog and cat hair

This robot vacuum/mop combination is very handy. It can easily map out your home and clean, even when you are away. As a mom of 2 under the age of 3, it has become my biggest help. The only issue I have come across so far is that it has a difficult time finding the dock and I’ve only had it for less than a month. I may have to clean it already, since I read it could be the sensor getting a little dirty. I have a friend who recommended it to me, but she also says she has had issues with hers and had to get Shark to send part replacements. I hope I don’t run into issues like that. Overall, I am happy with my purchase.

Owned robot vacuums but never vac/mop combo. This has been an excellent purchase. You can add a schedule and “no go” zones. The vacuum is great but the mop is what’s amazing. Does a fantastic job keeping floors clean. Had an issue with unit getting stuck behind bar stools but setting no go zone in app has prevented issue. Would recommend.

I like the machine. It's very durable and well made. I wish it had a little more suction power since i still see debris left on the floor. I seem to have to redo the map too soon.

I was nervous about the price and investment. I took the leap and I have no regrets. I have always wanted to try a robot vacuum and mop combo and finally had the floor plan that could benefit. The app works great. I have two small inclines between the living room and connecting hallways. I was worried that the vacuum would get stuck and never find its way around the obstacle. I was prepared to just find a way to make it work, even if I had to clean the rooms separately. To my surprise that has not been an issue at all. The incline angle is pretty steep for a robot vacuum. Disposing of the dirt when the container is full is simple and the machine notifies you. Same with refilling the mopping soap and emptying the dirty water. This has been my best purchase of 2025 by far. To anyone that is nervous about investing in a robot vacuum/mop combo, I was the same way. I trust this particular brand and specifically this model. I am not disappointed and will recommend this product to anyone that is looking to upgrade their home. I am even considering buying one for my mom.

I love this !! It works great for in between cleaning .. I work 19 out of 21 days so its nice to have something that does the floors while im busy . It doesnt scrub scrub but it does what you need !

pretty nice vacuum + mop combo. i gave someone this as a gift and it was easy to set up and cleaned the house very well

Best purchase ever! Vacuums and mops. I was skeptical at first if it would truly do a good job mopping but this machine is great!

Amazing vacuum. Like having your own maid. I setup a schedule to mop twice a week and so far it's wonderful.

Great robot. We've had to have one replaced with the protection plan but with Best Buy that was a very easy process. New one works great. We love the app and how you can send it to certain areas now.

Does a great job! Very convenient. I will say the app is not great, but the machine cleans rather well.

Much better than the roomba and brava. Incredibly convenient to have a two in one. Much better at picking up and mopping

I have 4 dogs and this has made my life easier with cleaning. It keep up so much hairs. Mopping is not the best but it also helps and is not as dirty.

Great performance in both vacuum and moping, highly automated

I absolutely love this shark. I have dogs and they are always shedding. I felt like I could never keep up with my floors until I purchased this vacune/mop. It works amazingly and does its job.

This product is truly a game changer! I owned an iRobot for years, but I wanted to upgrade to one that also mops the floor. When my old one broke down and this model went on sale for Black Friday, I decided to go for it, and I couldn’t be happier! My floors are impressively clean. While they're not as spotless as when I use the vacuum and mop bucket, this device does an excellent job in between deeper cleanings!

I am so happy i bought this. It saves me so much time. I have two dogs that are always in and out and drag dirt in. I run the shark every orher day and it keeps the floors so clean. My house is over 2500sq feet so it does take multiple reips for the shark but i dont mind. Can be a little loud at times is rhe onky draw back.

Shark Robot is super, I love it because it simply makes your life easier, cleans for you, and maps everything in one. The best.

My first upgrade since one of the original Shark robots. It's defitintely gotten smarter. Though I'm still not the biggest fan of virtual no-go-zones compared to the old magnetic strips, they do work for the most part. Just be aware it may take a few runs for them to apply. Mopping feature is actually amazing and vacuum power is impressive.