Customer Ratings & Reviews

I've never had any issues with protection plans. I've never used Geek Squad to set anything up because I do it all myself.

Love this! Functions very well with no issues. Does a great job for a great price

love this lens great value for the cost and glad that i made this purchase

Best Buy's Geek Squad Services are always great, and this protection is always a plus on these type of purchases because you never know if your item can break down, maybe from an accidental fall, water damage, etc. We just have to be patient with the Geek Squad members, as sometimes it make take a few days for your item to get fixed, seen, etc., as they get busy too, but for sure they always get the job done.

The service is great and is very helpful for any needs that you have.

It’s like an extended return policy. Gotta get the Geek squad protection it’s a no brainer.

great to have in case an issue comes up with your item

Excellent service and products offered. Recommend it to anyone.

Always helpful to have support for your products, never know what can happen

I recommend the Geek Squad warranty for anything having to do with electronics and camera's. I love that I get a cleaning every year for my Sony Digital Camera. Knowing my camera is updated and cleaned before vacation season is comforting and I know I will get the best performance possible. Also if my camera has an issue I can have it sent in and back usually within the week. I love the replacement security also of knowing that if my a camera cannot be fixed it will be replaced.

This is such a peace of mind. No hassle no issue if the item needs to be returned. I must have on all my major purchases.

I don’t remember what this is but I’m trying to get those $400 for writing the reviews so great work geek squad

If you unfortunately have an issues, you can atleast rely on this company to make it right

Geek Squad offers diverse tech support services, from troubleshooting to installations, promising convenience and expertise. Their support can be hit or miss, varying with individual agents. Prices tend to be higher than independent options, but their nationwide presence and solid warranties provide reassurance, making them a reliable choice for tech assistance.

I never needed the 1-Year Accidental Geek Squad Protection, However, I am confident with how I handle my precious equipment and would have had all my emotions shattered should it happen that I accidentally dropped. If the airline employees had broken my equipment my insurance deductible would be more than the cost of the 1-Year Accidental Geek Squad Protection.

When you need it, it's there. When you don't, it's still there! I truly believe that it's better to have it and not need than to need and not have it. This is precisely the comfort I am provided with this coverage. When you are putting your hard earned money into equipment that matters and has high dollar value, it only makes sense that you would want to protect it in case "life happens". It's worth the investment.

this Sony lens is excellent for portrait photos……excellent lens

I was so thankful that I had purchased the two year Accidental Geek Squad Protection when I bought my Canon EF 100mm 2.8 Macro IS lens. 23 months after buying my lens, the Image Stabilizer stopped working. Best Buy couldn't fix it so they gave me a brand new lens.

Best way to create content Easy to use and amazing quality

Geek squad is a great option for your devices, have had to use them many times without a hassle. I truly recommend this plan for all of your mid to high end purchases. They do not makes products like they use to and it’s great to have a plan to back you up when something goes wrong. They will come out to your home to install and fix your products.