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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2326 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,326 reviews
  • Rated 4 out of 5 stars

    subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10-in subwoofer it's a very good purchase great base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    completely trust these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price (<$100) for sub + amp + wiring install. The Geek Squad dudes at Bellingham Best Buy are both super knowledgeable about the audio products that they carry. I originally went in to buy new speakers because there was a rattle, but John A. showed me that I just needed to turn my mid-range down a bit, and that my speakers were actually doing great. So that saved me a ton of money, avoiding a replacement that was not necessary, and I came back several months later to get a sub+amp, which really brought the sound system to another level. John A. helped me pick out the right sub/amp combo and Brandon did a top-notch install, tucking my amp out of the way under my seat, which was a bonus, so I get more trunk space. I definitely trust these guys and would go back for any additional car audio work that I get in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed it with ease. You can tell he knew what he was doing. He was very informational about my system. He hid all the wires and told me about the moister he found under my carpet. Come to find out my drain holes for my sun roof was clogged causing it back up and run out under my carpet. So big thanks to you! I always have Geek squad do all my installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony did an amazing job and the craftsmanship was outstanding, thanks again & I will be back with my next car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Lake Forest Irvine was excellent! They installed my amp and subwoofer with a bass knob so cleanly and perfectly in my Mercedes! Everything works great and I highly recommend them for your car electronics and audio needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woofers and screen Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service, i had some issues but they checked my car again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, knowledgeable, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate these gentlemen in the New Orleans store for taking care of my sons car audio need and doing the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Create a relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with getting the best customer service from best buys geek squad is to understand there limitaions and talk to them. Usually 1-3 people (in my experience) work together for an entire day to finish pretty complex eletrical projects. There appointments are usually booked full a week in advanced but they usually can work with you if your patient. Trust me its worth it. I had to wait a week and a half to get my car in to their shop and Rory, whos always been very knowledgable,honest and helpful has taken care of me on multiple occasions and projects with several vehicles. Everytime has been a perfect install looks as factory as possible and above all sounds amazing (car audio). Give your best buy geek squad people a try. Talk to them build a relationship understand what they can and cant do because of your budget, time contraints ect.. And get a quality product in return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful pleasant and the work was and is correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed stereo system in my truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the stereo equipment; did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very professional, knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my amp and subwoofers quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my subwoofers and amplifier in my vehicle very quick and neatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed car stereo with clean and professional w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Very knowledgeable and did an amazing job with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed a new stereo subs and amp in my rid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service in the car audio installation bay!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful if you have a newer vehicle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guy was nice and apologetic. I had a newer vehicle and he said all the info in their system was wrong. He tried to run the amp off of the rear stock sub but it didn't work. He ended up taking signal from my rear speakers instead of running RCAs to the front. I definitely lost some low end out of my rear speakers. Wish I could of just had the RCAs ran to the front, my stereo would sound much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounding bass for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a 2015 Chevy Silverado Double Cab and I wanted more bass than the stock setup would provide, but I didn't want a setup that would use up so much space that it would render the backseat useless. So, I was thumbing through the Best Buy app on my cell phone and came across this compact setup from Alpine the PWE-S8 8 (Powered Subwoofer System - Black) and thought to myself this could work. But being the type of guy that I am, I couldn't just buy one I had to get two. Now to the install. I originally wanted them to install the units under the front seats but the installers at Best Buy suggested that I let them install the units under the backseat. I was a little hesitant because I didn't want them sticking out and getting damaged. I use this truck at work and am in and out with tools and materials all day long. But to my surprise they were able to fit them both under the backseat with only about an inch of surface exposed on each end. The installers at Best Buy in Gilbert, AZ did an awesome job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id never take my car any where else ever again. This is the best work ive ever seen on a car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sub amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, smooth installation, turned out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound guy, Jeff Major!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met Jeff Major when I scheduled to have sub woofer installed at best buy in Orange fair mall in Fullerton CA. Jeff knows his stuff! He Installed sub and reconfigured amp set up and system sounded awesome! The guy loves music and asks you all kinds of music questions to get you what you need. I witnesses Jeff talk to an older couple about Glenn Miller music and what would be best for them, then talk to a young dude about hip hop music and how important is bass for the young guy. Jeff really cares about you! With me I told him I'm an old rocker and he asked what bands I liked. Zepplin, AC/DC, stones, so when I picked up my car, the Zepplin music I played never sounded this good! If you want the perfect sound system and professional install, go see Jeff Major! He will take care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2017 JKU Sahara Unlimited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 Kicker Hideaways installed under both the driver's and passenger side of this vehicle. They fit perfect. Took 4.5 hours. Had installed the EBay tray/brackets to hold both the Hideaways and attached velcro to the tray and bottom of the subs to help secure from sliding and to keep off the floor. Worked out great. Best Buy installed both subs to meet our expectations. The Hideaways sound really good, as long as you are not expecting to wake up the entire neighborhood. If you are, please go with something else. These are combined with JBL 750T for the dash tweets, and 2 pairs of JBL Clubs in the knee and soundbar. The Clubs are powered by a Kenwood KAC-M3004 which matches nicely with 50 watts of power to each of those JBL Club Speakers. Hope this helps others.

    I would recommend this to a friend
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