Customer Ratings & Reviews

I am so satisfied by this company. this is the reason I do not buy products anywhere else. Just Best Buy and Geek Squad.

They are always very friendly and knowledgeable. Easy to make an appointment that was convenient for me. No wait and they explained and walked me through everything.

I will say i am not a major fan of these service agreements. But carefully selected they are beneficial. I used the last one on a dishwasher, sent me the part, i installed. total fix. would have cost me much more to have a service guy come in and order a complete new control panel.

The agent helped my son with questions and solutions how to install something he needed on his computer. My son said he learned a lot from just watching how the agent did things and asking questions to make sure of how things worked. I wasn’t in room to ask as this was for my son to do for his computer but the agent did tell me how things were and he was very informative and helpful. He did not take very long in fixing the issues my son had and explained to him what to do or look for. Thank you all.

Products are not made to last 10-20 years. This service warranty will help us benefit from the good value of the item much longer.

Always use Geek Squad! Best protection you could have. Always very knowledgeable and helpful.

They will fix your items or will give you a brand new one, I’ve been using these guys for over eight years and never had a problem.

If yours devices is worth more of 300 dollars is better to buy this insurance

The best warranty protection ever made. Have yet failed me

Comes in Handy because our window unit AC went out. It was replaced immediately!

I have not had to use this service, but it is definitely worth the peace of mind having it on expensive electronics and appliances.

Its great to have a warranty so if something were to happen you are covered

Great service in terms of quality and results, they work day in day out. Customer retention.

A must have for your expensive appliances. We carry Geek Squad protection on all major appliances

It’s okay. I have not needed to use it but I do think the warranty should be longer for larger appliances such as portable ac.

Geeks they always show you the light at the end of the tunnel and it's really nice to have such knowledge rained down and bestowed unto me.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

This service pays for it self the first time you need it, it's worth getting on some electronics that you buy.

Yayy Geeks Squad, I haven't had to use you yet, but it's nice to know you're there!

Always purchase the protection plan. I have used these plans in the past and the service from Best Buy was excellent. AAA+++