Customer Ratings & Reviews

Easy service to use. Drop of covered item at any best buy location and they take it from there.

We got a Roomba 980 robot vacuum about two weeks ago and just love it. It picks up all the fine grit from our tile floors, and gets the dust bunnies under the beds.

Protection plan is always a must just for the convenience you can swap out for a new item the same day no hassle

Protection plan is always a must just for the convenience of swapping out with a new item the same day no hassle

Had we not had the geek squad protection we wouldn't have been able to get a brand new vacuum when ours had issues with the belt. Quick and painless.

This coverage worked perfectly to replace my roomba

The protection plan really comes in handy with an electronic that spends every day picking up dirt

Geek squad has always been great to me and the service is second to none. Always a pleasure.

Got the protection on my previous I-Robot. Used it without any questions asked.

I bought one of these with my refrigerator and the ice maker went out in it. I called geek squad and they were able to send someone out to have it fixed.

the agents helped me with my surface pro when it acted up. I would have been lost without them

Thankfully I haven't had to use it on every purchase, but when I've needed it it's been a saver.

A great aervi e to have especially when we get stumped and don't know what to do

My granddaughters present to her mom and dad was awesome they really liked it. I always get the protection plan because it comes in very helpful

I have never had any problem with any Best Buy warranty and I have used the protection plans on more than one occasion. It has always met or exceeded my expectations.

the extra product protection gives me a piece of mind if an expensive purchase has problems its cover

We purchased the warranty for the roomba and have not had to use it yet. We have dealt with geek squad before though with different items and they are great.

Great service from Geek Squad. They were well qualified for services provided.

I had a few items that went bad after a few months of use and having the warranty is awesome.

Great for all my worries I had with product was told exactly how to use it thru geek squad and couldn't have been happier with the outcome