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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 674 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 674 reviews
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenguys did a great job delivering my appliances, keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service if your speakers end up blowing out or giving out from wear n tear have this service so they can service you for little of nothing…..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad for as long as i know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had experience with Geek squad since I was in middle school when my parents purchased a pc for school use, with "Vista" and got rid of my win95 :( well.... Not the best service ever, last time i got service, since they did not have my stereo i seem to have gotten a pheaper looking stereo well its ok, I never got my woofer replaced, or amp checked.. well my insurace expired i believe... Its ok though. What can I expect? if back in the day they couldnt fix my pchave a nice day!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Yes, get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age, when buying electronics its a must to have a warranty. Unless you like trowing away money. I dont and i want everything i buy to be covered, as someone once said " you never know when a disaster is going to strike"

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great deal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredibly useful protection that keeps you satisfied if there ever happened to be an issue with very thorough instructions on what to expect with said protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great deal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good protection for a very good price. It’s easy to understand what is coming with said protection and what to expect if something were to be broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t need it yet because the Best Buy products are perfect but if I do need help I’m confident in the Geek Squad or should I say God Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome service I received from Greek Squad, every single time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy is the best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great for all your buying needs electronics shop them first a d you wont be disappointed Satisfaction always when it comes to phones and appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stereo very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was cordial and respectful. Took awhile but there was a lot to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and warranty I appreciate the service that they gave me when I bought my sub and offering a lot of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product there is works for what I need it to wouldn’t buy any other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service there is would not purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product there is wouldn’t buy any other no need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me pick out the perfect speakers for my truck, and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you feeling good about knowing you can count on them if anything were to come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say I’m happy there’s an option like this where for 4 years my system is cover I’m super happy not a fan of manufacturers warranty as they make it complicated to get service in some cases now I just deal with Best Buy straight up definitely recommend this….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good product, and sturdy too I would recommend it 

    I would recommend this to a friend